IBM(R) WebSphere(R) Voice Server for Multiplatform(R) Version 5.1.3.4 Software Interim Fix - APAR LI77731 README CONTENTS 1.0 ABOUT THIS README FILE 2.0 WHAT IS NEW IN THIS Interim Fix 3.0 INSTALLATION 4.0 UNINSTALLATION 5.0 NOTICES 6.0 TRADEMARKS 1.0 ABOUT THIS README FILE This README provides information about the patch available in this Interim Fix. This fix can be installed on IBM WebSphere Voice Server for Multiplatform Version 5.1.3.4 This update is for WebSphere Voice Server 5.1.3.4 AIX only. 2.0 WHAT IS NEW IN THIS Interim Fix This fix corrects a problem where under a rare timing scenario, the DTMF engine might fail when handling a socket timeout. When that happens the DTMF engine instance does not recover from the error, and subsequent recognition requests assigned to that engine fail. Note that the other DTMF engines in the pool are not affected (the number of DTMF engines is equal to the configured number of ASR engines). The following exception appears in the log: java.lang.NullPointerException at com.ibm.voice.server.dtmfp.DTMFContext.cleanUp Subsequent recognition requests fail, and the following message appears in the log: RECOGNIZE request failed: DTMFBean State must be ALLOCATED A server restart might be necessary for recovery. 3.0 INSTALLATION 3.1 Prerequisites o WebSphere Voice Server version 5.1.3 fix pack 3 applied. o You must have root access to update the IBM WebSphere Voice Server software. o It is assumed the IBM WebSphere Voice Server software is already installed. 3.2 Installation Procedure This fix is delivered in the file wvsapp.ear packaged in the ifix_LI77731.tar file. 1. Login to the WVS server system as the root userid. 2. Create an ifix directory to contain the ifix_LI77731.tar file (e.g., /download/WVS/ifixLI77731). 3. cd to this ifix directory (e.g., cd /download/WVS/ifixLI77731). 4. Untar the ifix_LI77731.tar file (e.g., tar -xvf ifix_LI77731.tar). 5. The WebSphere Application Server setupCmdLine.sh is required to be sourced before starting the installation. This is done via the command syntax: source /usr/WebSphere/AppServer/bin/setupCmdLine.sh ** assuming the WAS install location is /usr/WebSphere/AppServer 6. The WAS server will be started/stopped as required by the ifix script. Begin the ifix installation script using the command syntax: ./ifix_LI77731.sh -install 7. The ifix install script will provide status messages and directions. 8. Once the install completes without error, reboot the system. 9. Once the system is restarted, verify the WVS installation verification test passes (available from the firststeps application). 10. Ifix is now applied. 11. The temporary ifix directory is not required for uninstallation. 4.0 UNINSTALLATION 1. Login to the WebSphere VoiceServer system as the root userid. 2. cd $WVS_ROOT/ifix directory. 3. Begin the uninstall of ifix_LI77731 by invoking the ifix_LI77731.sh script with the syntax: ./ifix_LI77731.sh -uninstall 4. The ifix script will provide status messages and directions. 5. Once the uninstall completes without error, reboot the system. 6. Once the system is restarted, verify the WVS installation verification test passes (available from the firststeps application). 7. Given the WVS ivt has passed, now remove the $WVS_ROOT/ifix/LI77731 directory via the command: rm -rf $WVS_ROOT/ifix/LI77731 8. Ifix is now removed. 5.0 NOTICES This information was developed for products and services offered in the United States. IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead. However, it is the user's responsibility to evaluate and verify the operation of any non-IBM product, program, or service. IBM may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to: IBM Director of Licensing IBM Corporation North Castle Drive Armonk, NY 10504-1785 USA For license inquiries regarding double-byte (DBCS) information, contact the IBM Intellectual Property Department in your country or send inquiries, in writing, to: IBM World Trade Asia Corporation Licensing 2-31 Roppongi 3-chome, Minato-ku Tokyo 106, Japan The following paragraph does not apply to the United Kingdom or any other country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you. This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice. The licensed program described in this information and all licensed material available for it are provided by IBM under terms of the IBM Customer Agreement, IBM International Program License Agreement, or any equivalent agreement between us. 6.0 TRADEMARKS IBM, AIX and WebSphere are registered trademarks of International Business Machines Corporation in the United States, other countries, or both. (C)Copyright IBM Corporation 2013. All Rights Reserved. Note to U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.