WebSphere® Voice Server Version 5.1.3 Fix Pack 4 Readme

This document contains information for WebSphere Voice Server version 5.1.3 fix pack 4, hereafter referred to as version 5.1.3.4. It also contains links to the latest product information.

This readme contains the following information:

• Overview
• Prerequisites
• Installing the fix pack
• Uninstalling the fix pack
• Product documentation
• Trademarks
  

Overview

WebSphere Voice Server Version 5.1.3.4 is a cumulative collection of fixes for all supported platforms. It includes all updates previously delivered by Fix Packs 1,2 and 3 (5.1.3.1, 5.1.3.2 and 5.1.3.3).

Note:

• This Fix Pack is supported on AIX® 5.3 TL12. To install WebSphere Voice Server 5.1.3 on AIX® 5.3 ML 4 and above (ML4 to TL12), download the installation script from the technote entitled "Installing WebSphere Voice Server 5.1.3 on AIX 5.3 ML 4 and above" and follow the instructions.
• To install WebSphere Voice Server 5.1.3 and Fix Pack 4 on Red Hat Enterprise Linux WS/ES/AS for Intel® 4.0, refer to the technote entitled "Installing WebSphere Voice Server 5.1.3 and Fix Pack 4 on Red Hat Enterprise Linux WS/ES/AS for Intel 4.0 (RHEL 4)" and follow the instructions.

This fix pack resolves the following problems:

• IC52120: Server failure when trying to compile dynamic inline grammars in concurrent calls.

• LI72428, IC52864 and IY99644: Enable prosody pitch parameter for JP TTS

• IZ01046: Grammar compiler anbormal memory growth

• IC53148: Crash when compiling long lexicons

• IZ01624: Some lexicon entries were ignored

• IC53342: Missing audio when synthesizing text including state names preceded by a comma

• IC53418: Barge-in not handled correctly

• LI72482 and IC53165: Crash on a DTMF turn with just the dtmf-term-char entered

• LI72432, IC52868 and IY99767: Pre-req for Speaker Verifcation Feature Pack

• IC53922: TTS sounds choppy after system is up for a long time

• LI73605 and IC57378: VoiceTest update for 22 KHz TTS voices

• LI74150, IC59656 and IZ43195: TTS problem on date text string

• LI74422 and IC60775: Incorrect handling of length specified in SSML <break> tag

• IZ50560: ASR engine initialization failure on incomplete messages

• LI74492: WVS does not start correctly when specifying a URI to preload a grammar

• LI74632 and IC61226: ASR engine recovery from socket communication failure

• LI74659, IC61421 and IZ52937: Stutter or cut-off audio in TTS synthesized audio

• IZ62310: Speed-vs-accuracy header has no effect on Fr_CA grammar

• LI74953 and IC63745: A grammar specified as preloaded is recompiled when refereced from another grammar

• IC63336: WVS does not send the correct local IP address in a Load Balancer environment

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Prerequisites

Prior to installing the fix pack, make sure you meet the following requirements:

• WebSphere Voice Server 5.1.3 must be installed. This fix pack is cumulative, so previous fix packs are not required.
• Make sure you install any additional languages you want before installing this fix pack. After you install Fix Pack 4, you will not be able to install additional languages. In order to add a set of TTS and ASR languages that are installed, you must first uninstall this (and any other) fix pack. You can then add languages and then reinstall Fix Pack 4.
• After installing this fix pack, if you need to uninstall WebSphere Voice Server 5.1.3 make sure you uninstall this (and any other) fix pack first.
• Make sure you have root or administrator access to update the WebSphere Voice Server software.
• Make sure you have at least 200MB of free space in the /tmp (AIX/Linux) or %TEMP% (Windows) file systems.
• Stop WebSphere Application Server before installing this fix pack.

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Installing the fix pack

Follow the instructions that are appropriate for your operating system to install WebSphere Voice Server 5.1.3.4:

Note: Make sure you stop WebSphere Application Server before installing this fix pack.

• Installing on AIX
• Installing on Linux
• Installing on Windows

Installing on AIX

This fix pack is delivered in this file: IZ77556.tar

Complete the following steps to install the fix pack:

1. Login to the WebSphere Voice Server system as root.
2. Create a directory to contain the file and copy the file to the directory. For example, wvs513fp4.
3. Change directory to the fix pack directory. For example:
   cd wvs513fp4
4. Untar the file:
   tar -xvf IZ77556.tar
5. Start the fix pack installation script by typing the following command:
   ./install.sh
   The installation GUI will launch and provide status messages and directions.
   Note: To run the silent install, type the following command:
   ./install.sh -i silent
   If you have installed WebSphere Application Server or WebSphere Voice Server in a different location than the product default, you must first set the following environment variables and then repeat this step:
   export WAS_HOME=<WebSphereAppServer_InstallationDirectory>
   export WVS_ROOT=<WebSphereVoiceServer_InstallationDirectory>
6. Once the installation completes without error, reboot the system.
7. Once the system is restarted, run the WebSphere Voice Server installation verification test and make sure it passes.

The fix pack is now installed.

Installing on Linux

This fix pack is delivered in this file: LI75509.tar

Complete the following steps to install the fix pack:

1. Login to the WebSphere Voice Server system as root.
2. Create a directory to contain the file and copy the file to the directory. For example, wvs513fp4.
3. Change directory to the fix pack directory. For example:
   cd wvs513fp4
4. Untar the file:
   tar -xvf LI75509.tar
5. Start the fix pack installation script by typing the following command:
   ./install.sh
   Note: To run the silent install, type the following command:
   ./install.sh -i silent
   The installation GUI will launch and provide status messages and directions.
   If you have installed WebSphere Application Server or WebSphere Voice Server in a different location than the product default, you must first set the following environment variables and then repeat this step:
   export WAS_HOME=<WebSphereAppServer_InstallationDirectory>
   export WVS_ROOT=<WebSphereVoiceServer_InstallationDirectory>
6. Once the installation completes without error, reboot the system.
7. Once the system is restarted, run the WebSphere Voice Server installation verification test and make sure it passes.

The fix pack is now installed.

Installing on Windows

This fix pack is delivered in this file: IC69223.zip

Complete the following steps to install the fix pack:

1. Login to the WebSphere Voice Server system as Administrator.
2. Create a directory to contain the file and copy the file to the directory. For example, wvs513fp4.
3. Change directory to the fix pack directory. For example:
   cd wvs513fp4
4. Unzip the file.
5. Start the fix pack installation script by typing the following command:
   install.bat
   The installation GUI will launch and provide status messages and directions.
   Note: To run the silent install, type the following command:
   install.bat -i silent
   If you have installed WebSphere Application Server or WebSphere Voice Server in a different location than the product default, you must first set the following environment variables and then repeat this step:
   set WAS_HOME=<WebSphereAppServer_InstallationDirectory>
   set WVS_ROOT=<WebSphereVoiceServer_InstallationDirectory>
6. Once the installation completes without error, reboot the system.
7. Once the system is restarted, run the WebSphere Voice Server installation verification test and make sure it passes.

The fix pack is now installed.

Uninstalling the fix pack

Note: Make sure you uninstall this fix pack before uninstalling WebSphere Voice Server 5.1.3.

If necessary, complete the following steps to uninstall the fix pack:

1. Login to the WebSphere Voice Server system as root for AIX and Linux or as Administrator for Windows.
2. Change directory to the uninstall directory. For example:
   For AIX and Linux: cd $WVS_ROOT/uninstall
   For Windows: cd %WVS_ROOT%\uninstall
3. Uninstall the fix pack by typing the following command::
   For AIX and Linux: ./uninstall_fp4.sh
   For Windows: uninstall_fp4.bat
4. The sscript will provide status messages and instructions.
5. Once the uninstallation completes, reboot the system.
6. Once the system is restarted, run the WebSphere Voice Server installation verification test and make sure it passes.

Note:When uninstalling the fix pack on Windows, you may be prompted to reboot the system from the Uninstall Complete window. If you select Yes, restart my system and the system does not reboot, please try rebooting the system using the Shut down option in the Start menu. It is important to remember that you must always reboot your Windows system after uninstalling the product.

The fix pack is now removed. WebSphere Voice Server is back at the level it was prior to installing this fixpack.

Product documentation

Refer to the WebSphere Voice Server information center for the latest product information that will help you get started with WebSphere Voice Server.

To see the most updated WebSphere Voice Server product documentation, go to the WebSphere Voice product documentation library: http://www.ibm.com/developerworks/websphere/zones/voice/proddoc.html

To see the most updated product information, go to the WebSphere Voice Server page: http://www.ibm.com/software/pervasive/voice_server/

For support, go to the WebSphere Voice Server support page: http://www.ibm.com/software/pervasive/voice_server/support/

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Trademarks

AIX, Domino, e-business on demand, Everyplace, IBM, Lotus, Tivoli, ViaVoice, WebSphere, and xSeries are trademarks or registered trademarks of the International Business Machines Corporation in the United States, other countries, or both.

Intel, Intel Inside (logos), MMX and Pentium are trademarks of Intel Corporation in the United States, other countries, or both.

Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.

Linux is a trademark of Linus Torvalds in the United States, other countries, or both.

Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

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