This readme file contains information about the IBM® Tivoli® NetView® for z/OS® MultiSystem Manager IBM Tivoli Network Manager Agent component of IBM Tivoli NetView for z/OS Version 6 Release 2 Modification 1.
This file has the following information:
MultiSystem Manager Network Manager Agents are available on the following platforms:
Note: x86-64 (also noted as x64) term refers to AMD64/EM64T (AMD64 Opteron or Intel EM64T Xeon). x86-64 support statements for these chipsets do not include IA64 architecture (Itanium or Itanium-2).
Platform details for MultiSystem Manager Network Manager Agent support:
The files to launch the installation process are located on the Tivoli NetView for z/OS distribution media under the "msm_nm_ip" directory.
| setup_msm_itnm_ip_agent_windows.exe | Install image for supported Windows operating systems. |
| setup_msm_itnm_ip_agent_aix_ppc.bin | Install image for AIX systems. |
| setup_msm_itnm_ip_agent_linux_x86.bin | Install image for x86 Linux systems. |
| setup_msm_itnm_ip_agent_linux_s390x_64.bin | Install image for Linux on System z systems. |
| msm_nm_ip_readme_en.html | English version of this readme file. |
| msm_nm_ip_readme_ja.html | Japanese version of this readme file. |
| msm_nm_ip.gen | Maintenance file to query build level, patch level, and maintenance level |
| msm_nm_ip_silent_install.rsp | Multi-platform response file for "silent install" on windows and UNIX platforms. |
Installing and Uninstalling the Agent
(UNIX platforms with AIX example)
It is possible that these files may need to be examined by the NetView service support team if, in a rare event, an installation problem does occur.
On UNIX systems, invoke the console mode in a similar manner.
./uninstall_msm_itnm_ip_agent -i console
Installation Tips:
To install the "MultiSystem Manager Network Manager Agent from DVD:
---- or ----
To install the MultiSystem Manager Network Manager Agent by HTTP download, follow these instructions:
Running the setup_msm_itnm_ip_agent_windows.exe file starts the InstallAnywhere setup wizard.
Note:
Depending on the speed and memory of your system and other processes currently running
and competing for system resources, this preparation could take 30 - 40 seconds.
First, you will see an initial "InstallAnywhere is preparing to install" status bar, then a "splash" panel,
and within a few moments a "Introduction panel" will be displayed. At this point, the InstallAnywhere wizard will guide you through the
rest of the installation steps.
For installation path specifications, it is important not to use special characters like &, *, or # as part of the target path name.
To uninstall the MultiSystem Manager Network Manager Agent on a supported Windows platform, follow these steps:
Installation Tips:
AIX uses the /tmp area for its temp JVM (Java Virtual Machine) area and application files during installation so plan for at least an extra 150 MB of additional free space in the /tmp file system. The /tmp space is released after the installation completes successfully. As for your target installation directory, you will also need at least 150 MB for the final installed image.
To install the MultiSystem Manager Network Manager Agent from DVD:
---- or ----
To install the MultiSystem Manager Network Manager Agent by HTTP download, follow these instructions:
Running the setup_msm_itnm_ip_agent_aix_ppc.bin file starts the InstallAnywhere setup wizard.
Note:
When you run setup_msm_itnm_ip_agent_aix_ppc.bin, the following status
messages are displayed on AIX systems:
Extracting the JRE from the installer archive... Unpacking the JRE... Extracting the installation resources from the installer archive... Configuring the installer for this system's environment... Launching installer...
The sequence of InstallAnywhere panels that follow with the AIX installation are similar to the other platform installation sequences.
Using the default directory name of the target folder is recommended but not required. The default path is "/opt/IBM/msm_nm_ip".
To uninstall the MultiSystem Manager Network Manager Agent from AIX, follow these steps:
InstallAnywhere runs the uninstall program which presents panel information so that you can select the features that you want to uninstall.
Note:
Do not attempt to uninstall the MultiSystem Manager Network Manager Agent product via "installp -u" or through the SMIT/SMITTY interface.
Installation Tips:
Linux uses the /tmp area for its temp JVM (Java Virtual Machine) area and agent files during installation so plan for at least an extra 150 MB of additional free space in the /tmp file system for a Full Installation. The /tmp space is released after the installation completes successfully. As for your target directory, you need at least 150 MB for a Full Installation.
To install the MultiSystem Manager Network Manager Agent by HTTP download, follow these instructions:
The setup_msm_itnm_ip_agent_linux_x86.bin file runs the InstallAnywhere setup wizard.
Note:
When you invoke setup_msm_itnm_ip_agent_linux_x86.bin, following status messages are displayed:
Initializing InstallAnywhere Wizard Installer...
Preparing Java(tm) Virtual Machine...
...................................
...................................
.........................
Running InstallAnywhere Wizard Installer...
The InstallAnywhere panels that follow with the Linux installation are
similar to the other platform installation sequences.
It is recommended, but not required, to use the default directory name of the target folder. The default path is "/opt/IBM/msm_nm_ip".
To uninstall the MultiSystem Manager Network Manager Agent from Linux, follow these steps:
Note: Do not attempt to uninstall the MultiSystem Manager Network Manager Agent product via "rpm -e".
Installation Tips:
Linux uses the /tmp area for its temp JVM (Java Virtual Machine) area and agent files during installation so plan for at least an extra 150 MB of additional free space in the /tmp file system for a Full Installation. The /tmp space is released after the installation completes successfully. As for your target directory, you need at least 150 MB for a Full Installation.
To install the MultiSystem Manager Network Manager Agent by HTTP download, follow these instructions:
The setup_msm_itnm_ip_agent_linux_s390x_64.bin file runs the InstallAnywhere setup wizard.
Note:
When you invoke setup_msm_itnm_ip_agent_linux_s390x_64.bin, following status messages are displayed:
Initializing InstallAnywhere Wizard Installer...
Preparing Java(tm) Virtual Machine...
...................................
...................................
.........................
Running InstallAnywhere Wizard Installer...
The InstallAnywhere panels that follow with the Linux on System z installation are
similar to the other platform installation sequences.
It is recommended, but not required, to use the default directory name of the target folder. The default path is "/opt/IBM/msm_nm_ip".
To uninstall the MultiSystem Manager Network Manager Agent from Linux on System z, follow these steps:
Note: Do not attempt to uninstall the MultiSystem Manager Network Manager Agent product via "rpm -e".
Starting and Stopping the Agent
On all platforms, the agent can be started and stopped from the command line. Although the install directory could have been customized during installation, the default for Windows systems is "C:\Program Files\IBM\msm_nm_ip" or "C:\Program Files (x86)\IBM\msm_nm_ip\bin" depending on if your system is 32 bit or 64 bit, and on UNIX platforms, it is "/opt/IBM/msm_nm_ip"
To start the agent perform the following steps in a command window:
Post-Installation Customizations
Initial Configuration
The first time the Agent is started, it configures the system for use as appropriate. During
this configuration, the following panel is displayed so that you can configure such things as
User IDs and passwords for communication with the Omnibus and IBM Tivoli Network Manager databases.
See Starting and Stopping the Agent for the steps required to start the Agent.
The Agent can be forced into configuration mode by starting it with a -Configure option.
The configuration panel has the following fields:
Command Port:
This is the port that the
MultiSystem Manager Agent Command Server is listening on. This corresponds
to the PORT= parameter on the GETTOPO command. The default is 3333.
Command Timeout:
This is the time that a
command waits before the MultiSystem Manager Agent stops the command
and returns an error.
Secure Host Connection:
This defines whether the communication between the
NetView for z/OS program and the MultiSystem Manager Agent uses a secure TLS
connection or if it uses an unsecured connection.
Secure Host Server Private File:
This specifies the private key file
configured for the MultiSystem Manager Agent for use when the host connection
is in secure mode. The public key should
be installed on the Communication Server/390 connection used for the session
with the MultiSystem Manager Agent.
Secure Host Server Private File Password:
This specifies the password associated with the Secure Host Private File.
NCIM Database Host:
This is the host name for the connection to the NCIM Database.
NCIM Database:
This is the port number for the connection to the NCIM Database.
Depending on the NCIM database type, this would typically be
NCIM Database Type:
This defines the type of database used
for the IBM Tivoli Network Manager repository. Valid
options are:
Alert Database Connection:
This defines the host name for the
alerts database controlled by Omnibus.
NCIM Database User ID:
This defines the user ID that will
be used on the connection to the NCIM database.
NCIM Database Password:
This defines the password for the user ID used on the connection to the NCIM database.
Alert Database User ID:
This defines the user ID that will be used on the connection to the Alert database.
Alert Database Password:
This defines the password for the user ID used on the connection to the Alert database.
Command Support
The Agent can be configured to allow commands to be issued to the operating system and restrict
where commands can be received from. After the initial configuration, a command control file will be
created in the "msm_nm_ip/bin" directory called "command.xml". See the header information inside
this file for details of the file format.
SNMP Gateway Configuration
During the initial Agent configuration, configuration files will be created for use by the SNMP
Gateway. The SNMP Gateway must use these new configuration files in order for traps to be received and
processed at NetView. The SNMP Gateway configuration file is called "MSM_snmp.conf" and will be
copied into the appropriate directory on the system. The SNMP Gateway must be started specifying the
MSM_snmp.conf file as the configuration file. For example on Windows:
See the publication Installation: Configuring Graphical Components
for details on how to configure NetView for z/OS to receive snmp traps.
User Views
The agent will retrieve data from the topology database based on views configured for a specific user.
The user can be specified on the GETTOPO command. If the user is not specified on the GETTOPO, the agent will use the user
id specified in the FLCP_Defaults.properties file in the field GETTOPO_USER.
Configuring the agent as a service on Windows
The agent can be configured to run as a service on Windows using the flcpmain command. This will allow the agent to start and stop with the operating system.
To install the agent as a service, the agent must first be run from the command line in configuration mode.
After the initial configuration, the agent can be installed as a service using the following command:
Note:This will configure the agent to be dependant on the NCOObjectServer service, but only if that service is installed on the local machine.
The agent can be removed as a service using the following command:
To issue the command:
For every z/OS system created in RODM the agent will create a Configuration/Physical view. These can be displayed in NMC by selecting the z/OS Aggregate object and displaying the command pop-up using the right mouse button. On the pop-up window, select Configuration Views and the Physical View. This view will show all the layer 2 and/or the layer 3 network connections regardless of view definitions in IBM Tivoli Network Manager. This view can be configured to only show layer 2 connections, layer 3 connections or both, and it can be configured not to show z/OS to z/OS connections. This configuration is done by modifying the OneHop_IncludeZOS and OneHop_Layers parameters of the FLCP_defaults.properties file. See the comments in the FLCP_defaults.properties file for details on these parameters. This view is limited to only show the Layer 2 connections between z/OS systems and to those systems directly connected to a z/OS system.
Restrictions of the MultiSystem Manager Network Manager Agent
The agent is designed to retrieve topology data from the IBM Tivoli Network Manager database and store it in the Resource Object Data Manager for NetView. However, the agent is only able to retrieve a subset of the data obtained by the IBM Tivoli Network Manager. The agent is limited to the following view types:
The agent will gather data for display in the NMC Console based on the views defined in IBM Tivoli Network Manager, however the views displayed in the NMC Console may not match the layout and in some cases the content of the views displayed in IBM Tivoli Network Manager product. Specifically subnets are laid out in a parent/child relationship where subnet views will contain hosts as opposed to the IBM Tivoli Network Manager views that may contain the subnet and the host in a single view. In addition, view objects may be drawn in a grid or a single line in the IBM Tivoli Network Manager product, but be drawn in a circle on the NMC Console.
Regardless of the view type, the agent will only display layer 2 links when they directly connect to a z/OS resource. All other resource can display layer 3 or subnet connections depending on the specifications in the IBM Tivoli Network Manager view creation panel. Although IBM Tivoli Network Manager may collect other types of topology links, such as PIM and IPM Route, the agent will not include these connections in the data sent to the NetView for z/OS product.
The MultiSystem Manager agent does not support the use of Japanese character sets in data transferred from the IBM Tivoli Network Manager product. View names and other resources that use Japanese characters in IBM Tivoli Network Manager may not display properly when viewed from the NetView management console.
Further information regarding the MultiSystem Manager Network Manager Agent build level is contained in the file msm_nm_ip.gen under the doc subdirectory of the installation location.
We are ready to help you with your MultiSystem Manager Network Manager Agent questions. You can contact us through standard problem reporting procedures.
For support with this or any Tivoli product, you can contact Tivoli Customer Support in the following way:
Customers in the United States can also call 1-800-IBM-Serv, #2. International customers should consult the Customer Support Handbook, which is available on our Web site at http://techsupport.services.ibm.com/guides/handbook.html
When you contact Tivoli Customer Support, be prepared to provide identification information for your company so that support personnel can assist you more readily. Company identification information may also be needed to access various online services available on the Web site.
The Customer Support Web site offers extensive information, including a guide to support services (the Customer Support Handbook); frequently asked questions (FAQs); and documentation for all Tivoli products, including Release Notes, Redbooks, and Whitepapers. The documentation sets for some product releases are available in both PDF and HTML formats. Translated documents are also available for some product releases.
Additional support is also available on the NetView group on Yahoo!. These forums are monitored by NetView developers who answer questions and provide guidance. When it appears that a problem with the code is found, you will be asked to open a PMR to get resolution. For information about NetView group on Yahoo! registration and access, look on the Web page:
To find documentation online, point your web browser at the following site and select "Product Documenation and Manuals" in the Learn section:
We are very interested in hearing about your experience with Tivoli products and documentation. We also welcome your suggestions for improvements. If you have comments or suggestions about our documentation, please contact us in one of the following ways:
When reporting defects it will be necessary to provide Tivoli with your service level. You will receive instructions on how to do this when you contact Tivoli. You can examine the file named msm_nm_ip.gen under the doc subdirectory of the installation location. This file lists the level of maintenance of the MultiSystem Manager Network Manager Agent.
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