A service policy applies to all service classes defined for your enterprise. Service-class goals vary by service policy: service policies let you override a service class's response-time goals as dictated by your site's varying requirements. For example, you could have one service policy for prime-shift operation, another for nighttime operation, and a third for weekend operation.
Your site's CICSplex can have only one service policy active at a time.
To add a new service policy:
The Create new Service Policy pop-up window opens:
Here you supply the new policy's name and description, and press the Yes button.
A new service policy icon is added
to CICSplex tree. The icon added shows the new policy is inactive:
.
A default service policy named DFLTSPOL is provided with OMEGAMON XE for CICS on z/OS.
To edit an existing service policy's description or to activate it:
The right pane changes to show the Service Policy parameters for the selected service policy:
The service-policy
icons shown in the CICSplex tree illustrate which policy is active (
) and which are inactive
(
).
After you have defined the service policies for your installation and activated one of them, your next step is to customize as necessary the predefined goals for the service classes within them; see Overriding a service class's goal.