Adding or editing a service policy and activating a service policy

A service policy applies to all service classes defined for your enterprise. Service-class goals vary by service policy: service policies let you override a service class's response-time goals as dictated by your site's varying requirements. For example, you could have one service policy for prime-shift operation, another for nighttime operation, and a third for weekend operation.

Your site's CICSplex can have only one service policy active at a time.

To add a new service policy:

  1. Within the CICSplex—SLA window's left pane, right-click the CICSplex icon: This graphic shows the CICSplex icon..
  2. From the pop-up menu, select Create Service Policy:
    Figure 18. The CICSplex pop-up action menu
    This graphic shows the CICSplex pop-up action menu.

    The Create new Service Policy pop-up window opens:

    Figure 19. The Create new Service Policy window for creating a new service policy
    This graphic shows the Create new Service Policy pop-up window wherein you define a new service policy.

    Here you supply the new policy's name and description, and press the Yes button.

    A new service policy icon is added to CICSplex tree. The icon added shows the new policy is inactive: This icon identifies an inactive service policy..

A default service policy named DFLTSPOL is provided with OMEGAMON XE for CICS on z/OS.

To edit an existing service policy's description or to activate it:

  1. Within the CICSplex—SLA window's left pane, select the service policy you want to edit or activate.

    The right pane changes to show the Service Policy parameters for the selected service policy:

    Figure 20. The Service Policy pane for editing an existing service policy
    This graphic shows the Service Policy pane where you edit or activate an existing service policy.
  2. Using standard Windows editing operations (left, right, Delete, Insert, Home, End, block delete, block replace), edit the Description as needed.
  3. If the selected service policy's Status is inactive and you need to activate it (while simultaneously deactivating the currently active policy), press the Activate button.

    The service-policy icons shown in the CICSplex tree illustrate which policy is active ( This icon identifies the active service policy.) and which are inactive ( This icon identifies an inactive service policy.).

After you have defined the service policies for your installation and activated one of them, your next step is to customize as necessary the predefined goals for the service classes within them; see Overriding a service class's goal.