IBM System Storage TS7610 SM1 with ProtecTIER software release notes GA32-0917-08 ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ ******************************************************************************* PLEASE NOTE: ProtecTIER v3.1.8 is a maintenance release, however, it requires a Red Hat v5u6 upgrade DVD which is no longer available on Fix Central. Since October 2012 this code package is available for download from the Electronic Software Delivery (ESD) web site. Electronic access is free of charge and is now the recommended method to download ProtecTIER SW and OS code. INSTRUCTIONS: - For electronic download, go to the Entitled Software Support (ESS) website at www.ibm.com/eserver.ess - The customer number needs to be registered in ESS. Click link to 'Register IBM Customer Number' in the left hand navigation panel. This is a one time process. - To download the software, click 'Software Download'. Select 'Storage' in the Brand drop down on the right, and select the Customer number in the middle of the screen. - The 2nd download screen will list their entitled products (e.g. ProtecTIER) - The 3rd download screen will let them choose the version to download. NOTE: When downloading the Red Hat images, remember to burn the downloaded ISO image file as a 'Bootable Disc image' and not as a regular data file. INSTRUCTIONS: - For ordering the combined software package, (DVD media), please contact the IBM Sales representative or Business Partner in your area and request that they order the combined software package using the appropriate code: - For ProtecTIER Enterprise Edition (TS7650G), feature code 5806 under PID 5639-PTA - For ProtecTIER Appliance Edition (TS7650 AP1), feature code 5806 under PID 5639-PTB - For ProtecTIER Entry Edition (TS7610 SMB medium capacity), feature code 5816 under PID 5639-PTC - For ProtecTIER Entry Edition (TS7610 SMB small capacity), feature code 5806 under PID 5639-PTC - For ProtecTIER Enterprise Edition (TS7650G), feature code 5806 under PID 5639-PTA - For ProtecTIER Appliance Edition (TS7650 AP1), feature code 5806 under PID 5639-PTB - For ProtecTIER Entry Edition (TS7610 SMB medium capacity), feature code 5816 under PID 5639-PTC - For ProtecTIER Entry Edition (TS7610 SMB small capacity), feature code 5806 under PID 5639-PTC ******************************************************************************** ------------------------------------------------------------------------------- CONTENTS 1. Introduction 2. Prerequisites 3. Code levels 4. New features and resolved problems 5. Installation instructions 6. Additional documentation 7. Restrictions and known issues 8. Compatibility ------------------------------------------------------------------------------- 1. Introduction This document is a reference for installation and contains other useful information about the IBM System Storage TS7610SM1 with ProtecTIER V3.1.8.0. These release notes apply to both small and medium products. ------------------------------------------------------------------------------- 2. Prerequisites - PT Manager V3.1.8 must be installed. - Red Hat v5u6 must be installed. - The full package code must already be installed on the system; installation of this patch on a fresh Linux OS system will fail. ------------------------------------------------------------------------------- 3. Code levels: - IBM System Storage TS7650G with ProtecTIER V3.1.8.0 - dtcemulex 5230.003-0 - ptlinux 7130.042-0 - ptrepmgr 6130.026-0 ------------------------------------------------------------------------------- 4. New features and resolved problems The IBM System Storage® TS7610 ProtecTIER® Deduplication Appliance Express Introduction and Planning Guide (GA32-0913-01) fully describes the new features in the release. ------------------------------------------------------------------------------- 5. Installation instructions *** Note for current 2.1 SMB users: Upgrades from V2.1.6.0 and higher to V3.1.8.0 are not supported.If you are at one of those levels, please upgrade to V3.1.2.0 or higher The IBM System Storage® TS7610 ProtecTIER® Deduplication Appliance Express Installation and Setup Guide for VTL and OpenStorage Systems (GA32-0914-01) contains complete installation instructions for VTL and OpenStorage systems. ----------------------- Upgrading the TS7610SM1 Note: ProtecTIER Systems attached to an iSeries server can face significant performance degradation. Those systems should NOT upgrade to v3.1.8 until a fix for this issue becomes available. To upgrade a TS7610SM1, refer to chapter 3 in the IBM System Storage® TS7610 ProtecTIER® Deduplication Appliance Express Software Upgrade Guide (SC27-3641-01). ------------------------------------------------------------------------------- 6. Additional documentation The TS7600 support homepage contains all relevant documentation. To access the additional documentation: a. In a web browser, navigate to http://www-01.ibm.com/support/search.wss?rs=0&tc=STVRB7&q=ssg1*&sort=desc&dc=DA400+DA100+DA110+DA120+DA450+DA300&dtm b. Search for keyword 'ProtecTIER' ------------------------------------------------------------------------------- 7. Restrictions and known issues - Before performing any configuration operation, upgrade both nodes to the same patch level. - Do not move a cartridge from the shelf of the remote repository when it is the target of a replication operation. Note: ProtecTIER Systems attached to an iSeries server can face significant performance degradation. Those systems should NOT upgrade to v3.1.8 until a fix for this issue becomes available. Issue ID Description Workaround -------- ----------- ---------- 13413 ProtecTIER DD4-x3850 fails to start after autorun. Contact IBM Support to get procedure how to resolve this issue. 14137 Kernel panic following code update procedure. Reboot the PT server and repeat the code update procedure. 13807 VTL may fail to start after the Increase Capacity operation. Reboot the PT server. 14182 RAS configuration may fail after a fresh install with a misleading error: "ConfigRAS, Failed to run /opt/ras/bin/rsCerCfgAll -e eth3 with error code: 3". Repeat RAS configuration and set free IP frame within the TSSC server. 14191 After the "Health check" procedure is run from the PT menu, no success exit message is displayed. None. The health check completed successfully with no errors reported. 13550 ProtecTIER Manager (GUI) gets stuck after configuration session. Close ProtecTIER Manager (GUI) and reopen it. 13176 After the server is upgraded while PT Manager is running, the server version is incorrect. Re-Log in to the system using PT Manager (GUI). 13442 Server is fenced because of /pt_work full. contact IBM Support 14062 PT Server reboots unexpectedly during server replacement procedure. Shut down the remaining node in order to avoid the fence, then repeat the procedure. 14528 During a firmware upgrade, an erroneous failure message is displayed. This occurs only if the firmware upgrade procedure is initiated when the firmware is already at the latest level. The level of firmware on the storage system is not affected. 14317 Checking the MFG date as well as the BBU status when we should only be checking the status. Contact IBM support 14205 The activities throughput may not be the same as shown on the bottom bar due to sync issues. The issue is temporary ------------------------------------------------------------------------------- 8. Compatibility ProtecTIER V3.1.8.0 is compatible with TSSC V5.10.8 or higher. ProtecTIER V3.1.8.0 requires the use of PT_Manager V3.1.8.0. PT Manager at a version earlier than V3.1.8 is not compatible with ProtecTIER V3.1.8 server. To log in to a V3.1.8 ProtecTIER server, you must first install PT Manager V3.1.8. Replication is supported from ProtecTIER V2.4 or later and from ProtecTIER SMB V2.1 or later. Replication between ProtecTIER V2.3 and V3.1.8 is not supported. Replication configuration and operation require the use of Replication Manager V3.1.8. -------------------------- OpenStorage compatibility ProtecTIER V3.1.8 server is compatible with Plugin 2.5.0.0 or later. OpenStorage plugin V3.1.8 is compatible with ProtecTIER server V2.5 or higher. The compatibility matrix can be found at: http://www-03.ibm.com/systems/storage/tape/library.html#interoperability under the "TS7650/TS7650G ISV and interoperability matrix" heading. -------------------------------------------------------------------------------