IBM Content Navigator Version 3.0.14 Interim Fix 5 Readme

This Readme document contains information about the installation of this package and about restrictions in support of IBM Content Navigator, Version 3.0.14 Interim Fix 5

Readme file for:

IBM Content Navigator.

Product or component release:

Version 3.0.14.0

Update name:

Interim Fix 5

IBM Content Navigator build number:

icn3014.005.225

IBM Content Navigator Fix ID:

Publication date:

May 10, 2024

Last modified date:

May 10, 2024

Additional documentation for IBM Content Navigator 3.0.14.0 can be found at : IBM Content Navigator 3.0.14

Included Components

New Features

Known problems, issues, and limitations

Known problems, restrictions, and solutions that affect administration and usage of interim fixes are documented as techdocs in the product support knowledge base. Use the following link to query the product support knowledge base by searching for the product and version number: https://www.ibm.com/support/home. In addition, the interim fix includes the following known problems:

Additional Known problems and restrictions are contained in the 3.0.14.0 Release Notes https://www.ibm.com/docs/en/content-navigator/3.0.14?topic=content-navigator-release-notes.

Prerequisites for Version 3.0.14 Interim Fix 5

The official statements for hardware and software support for IBM Content Navigator are provided as part of the hardware and software requirements for IBM Content Navigator, Version 3.0.14.0.

For complete details about the hardware and software requirements for IBM Content Navigator see Software Product Compatibility Reports.

Installing or Updating IBM Content Navigator Version 3.0.14 Interim Fix 5

The following information and steps apply to IBM Content Navigator. To install the interim fix, perform the steps below using the interim fix executable. When you install an interim fix, you can run the installation wizard or run a silent installation. The interim fix can be installed as an update to IBM Content Navigator Version 3.0.14.0 or later.

The interim fix installation program updates the files in the directory where IBM Content Navigator is installed. After the installation program completes successfully, restart the web application server and redeploy the IBM Content Navigator web application to apply the changes from the interim fix.

For more information about installing IBM Content Navigator Version 3.0.14.0, see https://www.ibm.com/docs/en/content-navigator/3.0.14?topic=planning-installing-configuring-content-navigator.

To install IBM Content Navigator, Version 3.0.14 Interim Fix 5:

  1. Back up your current installation of IBM Content Navigator including the master cryptographic key. For more information about backing up the master key, see https://www.ibm.com/support/pages/node/869440
  2. Ensure that the IBM Content Navigator Configuration and Deployment Tool is closed.
  3. Log in to the IBM Content Navigator server with the IBM Content Navigator installer account.
  4. Install the interim fix by running the installation wizard or by running a silent installation:
    Important: Do not enter line breaks in the command that you enter to start the installation program.

    AIX

    At a command prompt, change to the directory where you downloaded the interim fix and enter one of the following commands:

    Linux

    At a command prompt, change to the directory where you downloaded the interim fix and enter one of the following commands:

    Linux for System z

    At a command prompt, change to the directory where you downloaded the interim fix and enter one of the following commands:

    Windows

    At a command prompt, change to the directory where you downloaded the interim fix and enter one of the following commands:

  5. Open the IBM Content Navigator Configuration and Deployment tool, click File > Open Deployment Profile, select the target deployment profile and click Open.

  6. If the External Share feature is needed, then perform the bulleted steps below and then continue to Step 7, else continue to Step 7

  7. Run the "Configuring the IBM Content Navigator web application" task. For more instructions, see the topic, "Configuring the IBM Content Navigator web application" in the information center: https://www.ibm.com/docs/en/content-navigator/3.0.14?topic=server-configuring-content-navigator-web-application..

  8. Run the "Build the Web Application" task. For more instructions, see the topic, Rebuilding the IBM Content Navigator web application in the information center: https://www.ibm.com/docs/en/content-navigator/3.0.14?topic=server-building-web-application.

  9. Run the "Deploy the Web Application" task in the IBM Content Navigator Configuration and Deployment Tool for the profile that you want to redeploy.

  10. Stop the IBM Content Navigator web application server.

  11. Clear the application server cache:

  12. Start the IBM Content Navigator web application server.

  13. Verify that the correct version of the software is deployed to the web application server. For more information, see the topic, "Verifying your deployment" in the information center: https://www.ibm.com/docs/en/content-navigator/3.0.14?topic=tasks-verifying-your-content-navigator-deployment.

  14. If IBM Content Navigator is configured for a high availability environment, see https://www.ibm.com/support/pages/node/869440 to ensure the crypto keys are set up properly in all servers.

Removing the interim fix

When you uninstall the interim fix, you also uninstall IBM Content Navigator.

The interim fix for IBM Content Navigator uninstallation program removes the program and all applied fixes. You cannot remove only the interim fix.

Updating the Edit Service client

To update the Edit Service client, uninstall the old version and install the new version on both Windows and Mac OS.

Fixes included in IBM Content Navigator Version 3.0.14 Interim Fix 5

The fixes that were provided in previous IBM Content Navigator Version 3.0.14 Interim Fixes are combined in this fix.


DT277164 Configure IBM Content Navigator Web Application task does not use SSL protocol with Oracle WebLogic.

(IBM Content Navigator users) After creating a configuration profile that connects to Oracle WebLogic web application server using SSL protocol (t3s), if the Configure IBM Content Navigator Web Application task is run, the getWLJNDI script generated in the temporary folder (default location is ECMClient/configure/tmp) by this task, is observed to contain a non-SSL (t3) protocol URL with an SSL port. The task therefore fails to complete, resulting in a failure to correctly build the application and deploy it. With this fix, the WebLogic URL is generated correctly using the protocol specified in the profile properties and the subsequent build and deploy tasks complete successfully. This symptom does not occur if non-SSL (t3) protocol is used to connect to WebLogic server.


DT365463 Unable to check in document using Merge and Split action.

(IBM Content Navigator users) Users may be unable to check in document using Merge and Split action if the document is created by an entry template. With this fix, this symptom does not occur.


DT365927 Entry templates mail fail to render correctly when first opened.

(IBM Content Navigator users) Entry templates mail fail to render correctly when firt opened or loaded. With this fix, this symptom does not occur.


DT380062 Lot of detached Event Listeners seen in the browser heap dump.

(IBM Content Navigator users) There are a lot of detached Event Listeners seen in the browser heap dump which is causing the client to reload/refresh the browser or clear the cache. With this fix, this symptom does not occur.


IO29281 PDF conversion of .msg files generates extra blank pages.

(IBM Content Navigator users) Download as PDF action on some .msg files may produce incorrect PDF documents, that contains extra blank pages. With this fix, this symptom does not occur.


IO29328 Plugin service call is made though request filter returns non-null JSON response.

(IBM FileNet Content Manager users) Plugin service call is made instead of being skipped when request filter returns non-null JSON response. With this fix, the call is skipped in the event of a non-null JSON response being returned.


IO29417 Browser plugin resource cache is not refreshed when plugin resources are updated.

(IBM Content Navigator users) The browser cache is not refreshed when a plugin updated. Users need to clear the browser cache manually in order to see the plugin changes. With this fix, once the prioir browser cache that was made without the fix is cleared, the subsequent browser cache is refreshed automatically once the plugin is updated, all ICN servers are restarted, and the browser is reloaded. The fix requires the following rule to be present in the ESAPI web application firewall policy file described in https://www.ibm.com/docs/en/content-navigator/3.0.15?topic=security-protecting-your-web-application-by-using-firewall). The rule is added to the default policy file, ESAPIWafPolicy.xml.default, as part of this fix: <add-header name="Cache-Control" value="no-cache" path=".*/plugin/.*/getResource/.*"/>.


IO29422 Microsoft Word and Powerpoint documents with Hebrew text are incorrectly converted to PDF documents.

(IBM Content Navigator users) Microsoft Office documents (Word and PowerPoint) with Hebrew text are incorrectly converted to PDF. The orientation of the text is not preserved and some characters fail to be converted in the output PDF. With this fix, these symptoms are resolved and the output PDF matches the source document.



Fixes included in IBM Content Navigator 3.0.14 IF004

IO29371 Slow performance observed for Task Manager authorization check for desktop users.

(IBM Content Navigator users) The Task Manager authorization check for desktop users is observed to be slow, during login, especially when the user is present in multiple groups within complex group structures. With this fix, this symptom is resolved .


IO29373 Inline editable list field in entry template disappears when more than 10 values are added.

(IBM Content Navigator users) If more than 10 values are added to a multi-valued property using an inline editable list field, and the Enter key is pressed, the field disappears without the values being saved. With this fix, this symptom does not occur.


IO29374 Work page filter closes automatically if mouse cursor is moved away from hover help text.

(IBM Content Navigator and IBM BAW users) When using the work page filter in BAW, if users moves the mouse cursor on the Info icon, hover help text or note is displayed. If the user moves the cursor out of text, the filter window closes automatically instead of only closing the note. However, if the user clicks on X to close the note, then the filter stays open. The symptom also occurs in the Search feature of Content Navigator when the mouse cursor is moved over the Info icon of any of the search panel's input fields. With this fix, this symptom does not occur.


IO29375 If 'All versions' is selected, document properties can be edited if the document isn't displayed in first page of results.

(IBM Content Manager users) When running a search for documents with 'All versions' selected, the document properties can be edited when the document is not displayed on the first page of the search results. The document properties should never be editable when 'All versions is selected. With this fix, the document properties will not be editable when the document is displayed on any of the pages of the search results.


IO29377 401 code is not gracefully handled when Single Sign-On (SSO) is enabled.

(IBM Content Navigator users) When SSO is enabled and the server returns a 401 code for re-authentication, Content Navigator does not handle it gracefully. With the fix, this error is correctly interpreted as a session expired situation and re-authentication is triggered.


IO29383 Document History shows user short name instead of full name.

(IBM FileNet Content Manager users) The History of document shows event creator's short name instead of full name. With this fix, the Document History displays the full name.


IO29387 Sensitivity Label of .eml extension email file is not converted.

(IBM Content Navigator users) When opening a .eml extension email file using Ajax Viewer, the 'Sensitivity' label is not shown. With this fix, this symptom does not occur.


IO29389 Desktops are not displayed in the Desktops section of administration desktop.

(IBM Content Navigator users) When a new desktop is created by selecting an existing desktop and clicking Copy or by clicking New button, the existing desktops are not displayed anymore. The only way to restore the display of existing desktops is by restoring the Content Navigator configuration database from a backup created prior to creating the new desktop. With this fix, this symptom does not occur.


IO29394 Unable to use corbaloc URL containing query parameters.

(IBM FileNet Content Manager users) When adding a FileNet Content Manager repository with a corbaloc URL containing a query string, an error occurs when connecting to the repository, preventing the repository from being created. With this fix, the problem is resolved.


IO29395 Entry template hidden fields are displayed at runtime.

(IBM FileNet Content Manager users) Hidden fields in an entry template are displayed after upgrade to v3.0.11. This symptom occurs only with existing entry templates where the property specified as hidden has data type xs:timestamp and isDateOnly is set to true in ACCE web client. New entry templates created after upgrade to v3.0.11 do not show this symptom. With this fix, this symptom does not occur any more with existing entry templates.


IO29396 Event count is displayed as 0 in Doc Info pane for non-admin users.

(IBM FileNet Content Manager users) Event count for a document is displayed incorrectly as 0 in Doc Info pane for non-admin users. This does not match the count that is displayed in the History tab of the Properties dialog. With this fix, the Doc Info pane displays the event count correctly.


IO29401 Mutated vowels for German language incorrect after deployment.

(IBM Content Navigator users) Mutated vowels for German language are displayed incorrectly after deployment. With this fix, this symptom is resolved.


IO29405 'No secret key' error occurs with Edit Service client and Kerberos single sign-on (SSO).

(IBM Content Navigator users) A 'No secret key' error occurs when using Edit Service client with Kerberos SSO.


IO29412 DB2/zOS database script does not create tablespace for TASK_QUEUE table.

(IBM Content Navigator users) The DB2/zOS database script does not create tablespace for TASK_QUEUE table. With this fix, the tablespace is created for this table.


IO29419 Custom labels do not work correctly.

(IBM Content Navigator users) Custom labels do not work correctly. With this fix, the custom labels work as expected.


IO29421 Results Display panel cannot be opened.

(IBM Content Navigator users without IBM Content Manager OnDemand repositories) When clicking on the Results Display button of a new or an existing search, an error occurs. The application server log file contains an entry with 'java.lang.NoClassDefFoundError: com/ibm/edms/od/ODConfig' when the error occurs. With this fix, the problem is resolved.


Fixes included in IBM Content Navigator 3.0.14 IF003

IO27986 PDF document displays with blank pages in HTML Conversion viewer and in thumbnails.

(IBM FileNet Content Manager users) Some PDF documents display with blank pages in HTML Conversion viewer and in sthumbnail. With this fix, PDF documents display correctly.


IO29316 Folder browsing does not work after opening folder using folder link.

(IBM Content Navigator users) If the Home feature for a desktop is disabled, and a folder is opened using a folder link, then other folders in the Browse feature cannot be opened. With this fix, folder browsing works correctly.


IO29317 Office Online integration does not work with external URL.

(IBM Content Navigator administrators) IBM Content Navigator Office Online integration cannot be configured to use an external-https URL to the Office Online server. With this fix, the integration can be configured to use the external-https Office Online server URL. To do this, a custom setting will need to be added in the administration desktop. The name of the setting is 'appOfficeOnlineURLNetZone' and the value is the name of the URL zone, ex.: 'external-http'.


IO29334 Deploy fails on WebLogic with invalid signature file error.

(IBM Content Navigator users) IBM Content Navigator fails to deploy on Weblogic with a SecurityException, indicating 'Invalid signature file digest'. With this fix, IBM Content Navigator will deploy successfully on Weblogic.


IO29340 Large thumbnails are generated for large documents.

(IBM Content Navigator users) If a image document has large dimensions, its thumbnail can be displayed large in the Doc Info pane. With this fix, the thumbnail is displayed with correct size.


IO29341 Datacap Scan button is disabled after upgrade.

(IBM Datacap users) The Scan button in IBM Datacap is disabled after upgrading IBM Content Navigator version to 3.0.14 Intefim Fix 2, 3.0.13 Interim Fix 5, or 3.0.11 Interim Fix 13. With this fix, the scan button is enabled.


IO29359 Merge and Split action fails if there is no annotation part.

(IBM Content Manager users) If an item type doesn't have annotation part, Merge and Split action on a document belonging to the item type fails. With this fix, Merge and Split action is successful even when there is no annotation part.


IO29362 Large file uploads can fail with out of memory errors.

(IBM FileNet Content Manager and IBM Content Manager users) Uploading large documents can fail with out of memory errors in some environments. With this fix, the large file upload is improved to reduce memory consumption and to reduce the occurrence of out of memory errors.


Fixes included in IBM Content Navigator 3.0.14 IF002

IO28462 Print function is not available on new document tab.

(IBM Content Navigator users) Print function is not available on a new document tab created using Merge & Split action. With this fix, the Print icon will be available on the new document tab.


IO29131 Unable to save security changes on CM8 teamspace templates.

(IBM Content Manager users) The action of updating security on a teamspace template fails with an error stating that the properties cannot be updated as the item is not checked out. With this fix, this symptom is resolved.


IO29222 Object store administrators cannot edit teamspaces.

(IBM FileNet Content Manager users) Object store administrators cannot edit teamspaces. This can lead to the teamspace being locked out from modification if the teamspace owner ID is deactivated. With this fix, object store administrators can edit teamspaces.


IO29229 Content Manager users) User information is returned in response for requests related to entry templates and saved searches.

(IBM FileNet Content Manager users) User information is returned in response for requests related to entry templates and saved searches. With this fix, the user information is not included in the response.


IO29252 Calendar task fails to execute again, if the first instance fails.

(IBM Content Navigator users) When an instance of a calendar task fails, subsequent instances should still be executed. Intead, they fail. With this fix, the subsequent instances execute successfully.


IO29260 Attempt to fetch in-basket items using the English translation of an in-basket name fails.

(IBM Content Navigator users) Attempt to fetch in-basket items using the English translation of an in-basket name fails. With this fix, this symptom does not occur.


IO29262 Open in new window doesn't work if separate window is closed

(IBM Content Navigator users) Users may experience a situation when moving a document to a new window. If the user has multiple tabs open in a viewer window, and moves one of the documents to a new window, the document will display correctly. A user may then close the new window after viewing the document. However, because the window is closed, moving a document to a new window will fail. With this fix, the move to new window option will show any document in any window.


IO29267 Values of hidden property are not populated from second page.

(IBM FileNet Content Manager users) After running a search, if the Results Display is modified to include a hidden property and the search is re-run, then only the first page of results displays the values of the hidden property. Subsequent pages do not display any values. With this fix, this symptom does not occur.


IO29268 onEditorInput event is triggered incorrectly

(IBM Content Navigator users) The onEditorInput event is triggered incorrectly when user updates value of a property. With this fix, this issue does not occur.


IO29270 Copying overwrites original desktop feature configuration.

(IBM Content Navigator users) When copying an existing desktop, the feature configuration of the original desktop gets overwritten. With this fix, this problem does not occur.


IO29271 IBM Content Navigator Edit Service client installer download link is broken.

(IBM Content Navigator users) IBM Content Navigator Edit Service client installer download link is broken on the pop-up error window. With this fix, the link works and users can download and install this client.


IO29276 Configmgr command line cannot create a profile with no repository and Task Manager selections.

(IBM Content Navigator users) Configmgr command line cannot create a profile with no repository and Task Manager selections. With this fix, a profile can be created with these selections.


IO29280 Default style theme buttons always display in blue even when another color is specified.

(IBM Content Navigator Users) A theme configured with the Default theme style will display buttons in blue even though another color has been specified for the button color. With this fix, the button color will display in the color specified in the theme.


IO29283 Theme using Classic style with white banner background causes Help icon to be cut off at bottom.

(IBM Content Navigator users) When configuring Content navigator Default theme with Classic style and white background, the help icon in upper right corner is not displayed correctly. With this fix, this issue is resolved.


IO29284 Cannot login to the object store when the letter case of the repository server URL path to the object store, is different.

(IBM FileNet Content Manager users) When logging in to a FileNet Content Manager repository (object store), an error occurs when the letter case of the repository server URL path is different than the expected letter case of the path, e.g., '/FileNet/Engine' as documented. With this fix, Content Navigator will no longer enforce the letter case to match, but an error may still occur in environments where the path is case-sensitive.


IO29292 Unable to open MP3 file in external share desktop.

(IBM Content Navigator users) When opening MP3 file in external Share desktop, the error 'You cannot view the document because the file format is not currently supported.' is issued. With this fix, this error does not occur.


IO29293 Duplicate static role ACLs are seen for sub-folders when applying static roles to parent folder.

(IBM FileNet Content Manager users) Duplicate static role ACLs are seen for sub-folders when applying static roles to parent folder. One that is directly assigned to the sub-folder and another that is inherited from the parent. The direct ACL should not be present. With this fix, this symptom does not occur.


IO29296 Typo in the Dutch translation of the error message issued on failure to create a teamspace.

(IBM Content Navigator users) There is a typo in the Dutch translation of the error message issued on failure to create a teamspace. With this fix, the typo is resolved.


IO29297 A Date-only property may be show a value 'Error' instead of the date value.

(IBM FileNet Content Manager users) A Date-only property may be show a value 'Error' instead of the date value. With this fix, the date value is displayed correctly.


Fixes included in IBM Content Navigator 3.0.14 IF001

IO29250 All fields of entry template may not appear when adding a document.

(IBM Content Navigator users) When adding a document using an entry template, not all the fields appear the first time in a new browser session. With this fix, this symptom is resolved.


IO29251 Simple Search filter does not display correctly when desktop theme is set to 'Classic'.

Simple Search filter does not display correctly when desktop theme is set to 'Classic'. With this fix, the filter displays correctly in 'Classic' theme.


IO29254 Notelogs containing emojis fail to be displayed.

(IBM Content Manager users) Notelogs containing four-byte emojis fail to be displayed. With this fix, all emojis are displayed.


IO29259 Desktop is refreshed when email action with 'Send as link' option is done.

(IBM Content Navigator users) When using Business Automation Navigator, if email action with 'Send as link' option is executed, the entire desktop is automatically refreshed. With this fix, this symptom does not occur.


IO29264 The padding option cannot be saved on Titled Layout.

(IBM Content Navigator users) After changing the padding option on a Titled Layout in an entry template, the change is not saved after close the entry template. With this fix, this problem is resolved.


IO29268 onEditorInput event is triggered incorrectly

(IBM Content Navigator users) The onEditorInput event is triggered incorrectly when user updates value of a property. With this fix, this issue does not occur.



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