IBM Daeja ViewONE, 5.0.11 iFix 5 Readme

This Readme document contains information about the installation of this package and about restrictions in support of IBM Daeja ViewONE, Version 5.0.11 iFix 5

Readme for: IBM Daeja ViewONE

Product or component release: Version 5.0.11

Update name: iFix 5

Prerequisites before installing IBM Daeja ViewONE, Version 5.0.11 iFix 5

You must have IBM Daeja ViewONE, Version 5.0.11 installed.

Before you install IBM Daeja ViewONE, Version 5.0.11 iFix 5:

Installing IBM Daeja ViewONE, 5.0.11 iFix 5

IBM Daeja ViewONE, 5.0.11 iFix 5 is provided as a compressed file containing the files that are needed to update Version 5.0.11 for all supported platforms.

To install this package:

  1. Unzip the compressed file into the directory where IBM Daeja ViewONE, Version 5.0.11 was installed. This action overwrites all the files that need updates in the client/v1files directory and the server/WEB-INF/lib directory.
  2. As this package contains all the files required for all platforms, you can remove the files that are included for platforms that are not relevant to your environment. Change to the server/WEB-INF/lib directory under the Daeja ViewONE installation directory and delete the platform specific jars that are not relevant.

    There are platform specific jar files:

  3. Make a backup of the Daeja ViewONE 5.0.11 files in the relevant locations in your web application server. For the server files that will be the web application's WEB-INF/lib directory. For the client, it will be where the package client files were copied to. For example v1files directory in the web application.

  4. Copy the client and server files into the relevant places in your web application and ensure that the application is deployed as per your web app server specific requirements.
  5. Verify that the correct version of IBM Daeja ViewONE is deployed to the web application server. This can be done by displaying the About Box in Daeja ViewONE Virtual by clicking on the ViewONE logo in the bottom right corner. Verify that the version number 5.0.11 iFix 5 is listed at the bottom of the About Box.

Note: To upgrade to iFix 5, please ensure that both the client and the server are updated.

Removing IBM Daeja ViewONE, 5.0.11 iFix 5

If you want to remove the iFix 5 from your installation and revert back to the original 5.0.11 version, you need to replace the files in you installation directories with the backed up files, then copy the files into the correct places in your web application server.

If you use the IBM Daeja ViewONE Version 5.0.11 uninstallation program to remove IBM Daeja ViewONE 5.0.11 and the iFix 5 from your system, then some of the files may be left on your file system and you will need to remove them manually.

Configuring the Viewer

IBM Daeja ViewONE comes with a Toolkit rich in capabilities that enables advanced integration and customization of the viewer by using HTML parameters and JavaScript API methods. For more information on the developer’s guide refer to:

IBM Daeja ViewONE 5.0.11 Virtual Developer's Guide

Fixes in IBM Daeja ViewONE, 5.0.11 iFix 5

The following APARs are fixed in this product release for customers who have direct entitlement to IBM Daeja ViewONE. If you are using IBM Daeja ViewONE made available to you as part of another IBM product, these fixes might not be available immediately. Contact IBM Support for information about IBM products that integrate IBM Daeja ViewONE.

Latest iFixes and readmes for this release: https://www.ibm.com/support/fixcentral/swg/selectFixes?parent=Enterprise%20Content%20Management&product=ibm/Other+software/Daeja+ViewONE+Virtual&release=5.0.11&platform=All&function=all


IO29003 UPDATING THE TEXT OF AN ANNOTATION USING JAVASCRIPT API MODIFIES THE FONT SIZE

Updating the text annotation using modifyAnnotation() Javascript method updates the font size in FileNet mode.

Affected users: IBM Daeja ViewONE Virtual users


IO29004 EMAIL DOCUMENTS CONTAINING UNSUPPORTED TABLE WIDTH ATTRIBUTE FAIL TO RENDER

Opening email documents containing unsupported width attribute in table 'width:-webkit-cal' are not rendering.

Affected users: IBM Daeja ViewONE Virtual users


IO29017 EML DOCUMENTS CONTAINING INVALID UNICODE CHARACTERS FAIL TO RENDER

Opening email document containing invalid Unicode characters fail to render. Following error is thrown

Unable to display document: Failed to load document.

Affected users: IBM Daeja ViewONE Virtual users


IO29028 EMAIL DOCUMENTS CONTAINING INVALID IMG TAGS FAIL TO RENDER

Opening email documents containing invalid img tags fail to render. Following error is thrown

Unable to load documents while retrieving the request page.

Affected users: IBM Daeja ViewONE Virtual users


IO29030 ROTATE LEFT FUNCTIONALITY ISN'T WORKING PROPERLY WITH ROTATECOUNTERCLOCKWISE AS IT IS CASESENSITIVE

Javascript methods are case sensitive so without the camel casing method rotateCounterclockwise() is not working as expected in rotateLeft().

Affected users: IBM Daeja ViewONE Virtual users



Fixes and Features released in previous iFixes and Fix Packs

IBM Daeja ViewONE 5.0.11 iFix 4

IO28907 VIEWING AN EMAIL DOCUMENT WITH LENGTHY SUBJECT, EMAIL IS RENDERED BUT SUBJECT GETS TRUNCATED

Opening an email document with a long subject, email is rendered but subject gets truncated and does not render completely.

Affected users: IBM Daeja ViewONE Virtual users


IO28933 EML DOCUMENT NOT RENDERED COMPLETELY, SOME CONTENTS IN THE DOCUMENT ARE MISSING

While rendering an email document, some contents are missed and email is not rendered completely.

Affected users: IBM Daeja ViewONE Virtual users


IO28951 UNABLE TO SAVE ANNOTATION AFTER VIEWING A STICKY NOTE ANNOTATION CREATED BY DIFFERENT USER

If user 1 had added a sticky note and user 2 views the read-only sticky note, the user2 is unable to add and save any new annotations it fails with the following error "Annotation cannot be saved".

Affected users: IBM Daeja ViewONE Virtual users


IO29005 MS OFFICE DOCUMENT NOT RENDERED PROPERLY WHEN ARABIC TEXT AND JUSTIFY OPTIONS ARE USED

While rendering MS office document with Arabic text and Justify options, the paragraph text rendered from left to right instead of right to left.

Affected users: IBM Daeja ViewONE Virtual users


IBM Daeja ViewONE 5.0.11 iFix 3

IO28627 COMBINATION OF 90% ROTATION AND ZOOM ARE NOT WORKING PROPERLY

Combination of 90 rotation and zoom are not working. After rotation if user tries zoom area operation, a different part of the page is zoomed-in.

Affected users: IBM Daeja ViewONE Virtual users


IO28206 SPACES BETWEEN WORDS AND CARRIAGE RETURN IS MISSING FROM COPIED TEXT IN SOME SPECIFIC PDF DOCUMENTS

In some specific PDF documents, spaces between words and carriage return not honored and missed from the copied text.

Affected users: IBM Daeja ViewONE Virtual users


IO28563 SEARCH FUNCTION DOES NOT WORK ON WORDS SPREAD ACROSS DIFFERENT SPANS IN A PDF DOCUMENT

In a PDF document, if a single word or series of word are spread across different span elements and if the same word is used as keyword for search, then the search action does not give any result.
With this fix, users will now be able to search words that are spread across different span elements.

Limitations:

  • If a word is split across different span elements and if the user selects Whole word search, then the search action does not give any result.
  • If user enters search keywords that are spread across lines in continuation, then the search action does not give any result.
  • Affected users: IBM Daeja ViewONE Virtual users


    IO28822 EML DOCUMENTS CONVERTED FROM IBM NOTES TO EML FAIL TO RENDER

    Opening email document converted from IBM Notes to EML fail to render, following error is thrown "Unable to display document: Failed to load document, status: Unrecognized file type message/rfc822".

    Affected users: IBM Daeja ViewONE Virtual users


    IO28833 IN CONTAINERIZED ENVIRONMENTS,PRINTING MULTIPLE PDF DOCUMENTS RESULTS IN GARBAGE CHARACTERS AS PRINT PREVIEW OUTPUT

    In containerized ICN environment, with client side printing enabled, multiple PDF document print displays garbage characters as print preview output.

    Affected users: IBM Daeja ViewONE Virtual users


    IO28959 NUMBER ASSIGNED TO A NEW STICKY NOTE ANNOTATION AFTER VIEWING AN EXISTING STICKY NOTE IS INACCURATE

    Number assigned to a new sticky note annotation after viewing an existing sticky note is inaccurate. The counter starts decreasing from the last count instead of incrementing.

    Affected users: IBM Daeja ViewONE Virtual users


    IO28970 EMAIL DOCUMENTS WITH INVALID CHARACTERS FAIL TO RENDER AND THROW FOLLOWING ERROR MESSAGE "UNABLE TO PARSE HTML EMAIL CONTENT ERROR OCCURRED"

    Opening email document with invalid characters fail to render and following error message is displayed "Unable to display document: Failed to load document. Error populated as unable to parse HTML email content".

    Affected users: IBM Daeja ViewONE Virtual users


    IBM Daeja ViewONE 5.0.11 iFix 2

    IO28811 EMAIL DOCUMENT WITH TABLES DOES NOT RENDER THE TABLE CONTENT COMPLETELY

    MSG documents having tables in their content, when rendered in viewer only half of the table contents are visible.

    Affected users: IBM Daeja ViewONE Virtual users


    IO28911 FORMATTING ISSUE IN WORD DOCUMENT AND A SUPERSCRIPT IS REPLACED BY A WORD 'ERROR'

    A word document is showing formatting issue and a word 'Error' is replacing a superscript letter on rendered document.

    Affected users: IBM Daeja ViewONE Virtual users


    IO28923 EMAIL DOCUMENT WITH ATTACHMENT FAILS TO RENDER WHEN ATTACHMENT HAS MISSING FILENAME

    Attachment in Email document with missing filename attribute in header fails to render when opened.

    Affected users: IBM Daeja ViewONE Virtual users


    IBM Daeja ViewONE 5.0.11 iFix 1

    IO27983 PRINTING PDF DOCUMENTS WITH SPECIAL CHARACTERS IN TEXT ANNOTATIONS CAUSES SERVER SIDE PRINT PROCESS TO OCCUR

    Pdf with text annotations containing special characters will go to the server-side print process which consumes more time and the resultant file size is larger.

    Affected users: IBM Daeja ViewONE Virtual users


    IO28398 QR CODE PRESENT IN THE PDF FILE IS NOT CLEARLY VISIBLE (BLURRED) WHEN OPENED

    QR code present in the PDF file is not clear. So scanning the QR code did not work properly.

    Affected users: IBM Daeja ViewONE Virtual users


    IO28472 MS WORD DOCUMENT MISSING SOME SECTION OF DATA WHILE IT IS RENDERED

    Opening certain MS word document does not rendered all the pages, some pages are missing. For example, page 1 and 2 would be displayed but page 3 and 4 are not displayed.

    Affected users: IBM Daeja ViewONE Virtual users


    IO28691 SOME PDF PAGES WHICH HAVE DATA IN TABULAR FORMAT DO NOT RENDER CONTENT

    Some PDF documents display only table outlines where as contents of table are missing when rendered.

    Affected users: IBM Daeja ViewONE Virtual users


    IO28748 CONTENT OF SOME PDF DOCUMENTS ARE BLACKED OUT IN REDUCED SIZE LIKE THUMBNAILS

    Content of some PDF documents like form fields are redacted when viewed in thumbnails. Also same effect is observed when main page is zoomed out for more than 5 times.

    Affected users: IBM Daeja ViewONE Virtual users


    IO28752 CHINESE CHARACTERS ARE GARBLED WHILE RENDERING IN SOME PPT, PPTX, MSG AND EML FILES WHEN RENDERED

    Some chinese characters are not getting rendered properly, rendered as square boxes in some PPT, PPTX, MSG and EML files when rendered.

    Affected users: IBM Daeja ViewONE Virtual users


    IO28794 SOME TIF DOCUMENT PAGES RENDER PARTIAL CONTENT WITH HORIZONTAL GREY STRIPES

    Some pages of the TIF files are not rendered properly, original content of those pages appear as horizontal grey stripes.

    Affected users: IBM Daeja ViewONE Virtual users


    IO28808 SOME SECURITY ENABLED PDF DOCUMENTS FAIL TO RENDER IN CHROME AND EDGE

    Some PDF documents with document security enabled are not rendered with Chrome and edge browser.

    Affected users: IBM Daeja ViewONE Virtual users


    IO28820 IN WORD DOCUMENTS TIME FIELD SHOULD BE UPDATED AS CURRENT TIME

    Opening word documents with time field should always display current time and date mentioned in the time field.

    Affected users: IBM Daeja ViewONE Virtual users


    IO28874 TEXT SELECTION IS SHIFTED ON SOME PDF DOCUMENTS

    For some PDF documents, when the user opens a document and search for a text, the selected text is shifted and not centered.

    Affected users: IBM Daeja ViewONE Virtual users


    IO28902 RIGHT-CLICK ON ROTATE ACTIONS DOES NOT ROTATE ALL PAGES

    Right-click on the rotate buttons should rotate all the pages in a multipage document. Below JS methods are added that affects a multipage document.

    rotateAllClockwise It rotates all the pages in a multipage document in clock wise direction.

    rotateAllCounterClockwise It rotates all the pages in a multipage document in counter clock wise direction.

    roatetAll180 It rotates all the pages in a multipage document in 180 degrees direction.

    Affected users: IBM Daeja ViewONE Virtual users


    IO28909 SOME PDF DOCUMENTS ARE NOT RENDERED PROPERLY WHEN TEXT SELECTION TOOL IS ENABLED

    When user clicks on the text selection tool, if the pdf document has multiple pages with different dimensions,
    then for pages that have smaller dimensions than the first page, the bottom part of those page are not displayed completely.

    Affected users: IBM Daeja ViewONE Virtual users


    IO28918 SINGLE CUSTOM STAMP MENU SHOWS ONLY HALF OF THE LABEL

    When custom stamp menu has a single item, there is a horizontal scrollbar shown that hides the menu label display.

    Affected users: IBM Daeja ViewONE Virtual users


    IO28922 SOME MS WORD DOCUMENTS FAIL TO RENDER AND THROW FOLLOWING ERROR MESSAGE "DOCUMENT HAS BEEN TRUNCATED"

    Some MS Word documents fail to render and throw following error message :

    This document has been truncated because the of an error that occurred while retrieving the requested page.

    Affected users: IBM Daeja ViewONE Virtual users


    IO28927 SOME WORD DOCUMENTS ARE NOT RENDERED COMPLETELY

    Some Word documents are rendered with only part of the content and not complete document.

    Affected users: IBM Daeja ViewONE Virtual users


    IO28949 CERTAIN SEARCH KEYWORDS ESPECIALLY WITH A SPACE DOES NOT RETURN ANY RESULTS

    Search functionality does not return any results when specific keywords that have spaces were searched in a pdf document.

    Affected users: IBM Daeja ViewONE Virtual users


    IBM Daeja ViewONE 5.0.11

    Coverpage should always be printed on a new sheet when printed from IBM Content Navigator.

    Coverpage will always be printed on the front side of the new sheet when multiple documents are combined as multipart document.
    From this feature, separation of individual document after printing is possible.

    Users should enable the coverpage option to use this feature.
    Steps:

    1. Login to ICN
    2. Browse for the document
    3. Right click on the item in document list
    4. Select Print
    5. Select Document / All Parts
    6. Enable Cover Page


    User should be able to select font type for annotation text

    Annotation font type drop down, lets the user choose a particular font for text annotation.

    By default, font selected is Arial and the drop down is disabled.

    User can add additional fonts that enables the drop down to choose their preferred font.

    Configuring ICN(IBM Content Navigator) for additional fonts:

    1. Set parameter annotationCustomFonts with comma separated font family names. Open the administrator tool and click Settings > Daeja ViewONE.          
      Under Server, add the following parameter name and value pair:          
      Example:    Parameter name: annotationCustomFonts
                          Value: Courier New, Times New Roman
    2. After adding the parameter, restart the server and open any document. This will initiate the font resource file generation process required for Daeja ViewONE for the additional fonts to be populated in the font type drop down.
    3. After the generation process completes, reopen the document, font type drop down should be populated with newly added additional fonts and are available for the selection.

    Configuring standalone Daeja ViewONE for additional fonts:

    1. Add the parameter annotationCustomFonts in viewone.properties file          
      Open the WEB-INF/viewone.properties file in a text editor and add an entry
      Example: annotationCustomFonts=Courier New, Times New Roman
    2. Restart the server and the font resource file generation required for Daeja ViewONE gets initialized and opens AWT Windows as part of the font generation process which gets closed automatically once the process completes.
    3. Open the document, the font type drop down should be populated with additional fonts and are available for the selection.

    User can continue to use Daeja ViewONE while the font generation process is in progress.

    In general, any font would have Regular, Bold, Italic, Bold Italic font styles and the respective TTF files.

    For example, Arial font has the following font styles and its corresponding TTF files.

                           Arial Regular– arial.ttf

                           Arial Bold – arialb.ttf

                           Arial Italic- ariali.ttf

                           Arial Bold Italic – arialbi.ttf

    In font resource file generation process, for each font style, an AWT window gets opened, hence for each font, that has four styles, four AWT windows gets opened simultaneously.

    On the server machine, AWT Windows opens as part of the font generation process and gets closed automatically once the process completes.

    User must mention the font family name as the value for the server parameter.

    Note:


    Ability to print the sticky note summary page while the printUseManualDownload is set to true.

    With this feature, user will be able to print and download the sticky note summary page along with original document even when the printUseManualDownload is set to true.

    <param name="printUseManualDownload" value="true" />

    Steps:

    1. Set the HTML parameter printUseManualDownload to true.
    2. Add Sticky Note to the document.
    3. User can save the changes or directly click on Daeja Print icon.
    4. Check the Sticky Note Summary Checkbox in Print Dialog
    5. Click on Prepare File button.
    6. Click on Download File button.
    7. New browser tab opens the locally downloaded file with Sticky Note Summary page.

    Download File button can take few seconds to get enabled once the printing process is completed.


    User should be able to download/save a redacted file using a different name.

    Now end user can save redacted document with any custom name. Previously, it used to take original file name.
    To enable this functionality, user needs to set new HTML Parameter as:
    <param name="showRedactedCustomFilename" value="true" />

    While using ICN, user need to perform redaction and choose the Local File option in permanent redaction mode and save document with custom name after setting the HTML parameter as mentioned below:

    1. Open ICN and navigate to Administration > Settings.
    2. Under Virtual section refer Additional settings and click on the New button to add the new HTML parameter.
    3. In the pop up, add the following parameter name and value pair:
    4. Name: showRedactedCustomFilename
      Value: true
    5. After adding the parameter, click Save and Close button.
    6. Refresh the browser to apply new settings.


    Provide an option to download entire document or specific page from a document.

    User can download specific page of document from viewer.
    By clicking download document button, dialog will appear to accept input that determines whether to download specific single page or to download entire document.
    Document - Select this option to download entire document with original mime type.
    Page - Select this option to input specific page to download in PDF format.


    IBM Daeja ViewONE 5.0.10 iFix 4

    IO28673 CHINESE CHARACTERS CANNOT BE DISPLAYED CORRECTLY FOR EXCEL DOCUMENT

    Chinese characters in Excel document are not displayed correctly in containerised deployments.

    Note: To display the chinese characters in Excel document, We need to set the parameter fontRepositoryBaseLocal to the folder containing the required font files.

    Affected users: IBM Daeja ViewONE Virtual users


    IO28712 BULLET NUMBERING IS NOT PROPER IN EML FILE WHEN IT IS RENDERED

    Some eml file containing numeric bullet list getting rendered incorrectly.
    Ex. original item numbers 1,2,3,4 gets rendered as 2,4,6,8.

    Affected users: IBM Daeja ViewONE Virtual users


    IO28798 TURN OFF DOCUMENT ROTATION WITH ALT KEY AND SCROLL

    Document starts rotating with ALT key and scroll simultaneously. Also document moves in the direction of cursor position. By default "imageKeys" parameter is set to true. By setting imageKeys to false user can turn off this feature.

    Affected users: IBM Daeja ViewONE Virtual users


    IO28821 WORD DOCUMENT FIELD VALUES FOR "CREATEDATE" AND "SAVEDATE" REMAIN EMPTY WHEN FIELDS ARE CREATED USING COMPLEX FORMAT SPECIFICATIONS

    When using complex format specifications in MS Word, values for fields "CREATEDATE" and "SAVEDATE" remain empty.

    Affected users: IBM Daeja ViewONE Virtual users


    IO28829 IN PAGEN SCENARIO, NO ERROR MESSAGE IS RETURNED IF THE URL OF THE FIRST PAGE IS INVALID OR DOES NOT EXIST

    In PageN scenario, no error message is retured if the url of the first page is invalid or did not exist, instead spinner is continously spinning and viewer is not loading.

    Affected users: IBM Daeja ViewONE Virtual users


    IO28834 MS WORD DOCUMENTS WITH MISSING TAGS FAIL TO RENDER AND THROW FOLLOWING ERROR MESSAGE "DOCUMENT HAS BEEN TRUNCATED"

    Opening certain word documents with missing tags fail to render and throws following error message "This document has been truncated because of an error that occurred while retrieving the requested page."

    Affected users: IBM Daeja ViewONE Virtual users


    IO28835 CERTAIN WORD DOCUMENTS FAIL TO RENDER AND THROW FOLLOWING ERROR "DOCUMENT TRUNCATED ERROR"

    Opening certain word documents fail to render and throws following error message "This document has been truncated because of an error that occurred while retrieving the requested page."

    Affected users: IBM Daeja ViewONE Virtual users


    IO28850 DEFAULT VALUE OF "SYNCCLIENTLOGSTOSERVER" PARAMETER DOES NOT SEEM TO MAKE POST REQUEST CALL

    The default value for "syncClientLogsToServer" is true and it is not making a clientlog request.

    Affected users: IBM Daeja ViewONE Virtual users


    IO28858 MS WORD DOCUMENT CONTAINING TABLE OF CONTENTS DOES NOT RENDER CORRECTLY

    When opening MS Word documents with table of contents data, while rendering the page data is not rendered correctly.

    Affected users: IBM Daeja ViewONE Virtual users


    IBM Daeja ViewONE 5.0.10 iFix 3

    IO28459 THE HEADER AND EMAIL HISTORY CONTENT ARE GETTING OVERLAPPED WHEN THE MSG FILE IS OPENED

    While rendering msg file the header and email history content are getting overlapped.

    Affected users: IBM Daeja ViewONE Virtual users


    IO28561 MS WORD DOCUMENT LINE NUMBERS ARE NOT SHOWING INLINE AS NATIVE APPLICATION

    While rendering MS office document, the line numbers are not properly formatted as native MS word client.

    Affected users: IBM Daeja ViewONE Virtual users


    IO28693 WHEN PRINTING TEXT ANNOTATION SPACING BETWEEN CHINESE CHARACTERS AND UNDERLINE ARE OVERLAPPED

    The Chinese characters has no spacing between the characters and underline and appear to be overlapping while printing on Win server, but not on AIX server.

    Affected users: IBM Daeja ViewONE Virtual users


    IO28770 MS WORD DOCUMENT HEADER STYLE FONT SHOWS A BLACK BAR ON THE TOP OF THE FILE

    MS Word document header has style font after rendered instead of showing data proper font it shows black bar on top of the file.

    Affected users: IBM Daeja ViewONE Virtual users


    IO28778 TEXT ANNOTATIONS FOR NON ENGLISH CHARACTERS ARE NOT RENDERED CORRECTLY AND ARE NOT UTF-8 ENCODED WHEN USING ANNOTATION SAVE POST

    Saving text annotation having non english characters are not rendered correclty and are not UTF-8 encoded when using annotation save post. By setting annotationSavePostEncoding parameter to true, non english text annotations will be utf-8 encoded and are rendered correclty using annoation save post.

    Affected users: IBM Daeja ViewONE Virtual users


    IO28795 EXTRA ERROR MESSAGES LOGGED FOR CFTLIST.MAP FILE

    Extra error messages are logged in log file while reading the cftlist.map file. However, these messages don't affect the functionality.

    Affected users: IBM Daeja ViewONE Virtual users


    IBM Daeja ViewONE 5.0.10 iFix 2

    IO28599 CORRUPTED TEXT SEEN WHILE VIEWING MS WORD DOCUMENT CONTAINING MICROSOFT VISIO OBJECTS

    Opening MS word document containing Microsoft Visio objects with Hebrew text, corrupted text is rendered in the visio objects.

    Affected users: IBM Daeja ViewONE Virtual users


    IO28614 MS WORD DOCUMENT NOT DISPLAYING TABLE CONTENT DATA PROPERLY WHEN RENDERED IN VIEWER

    Opening MS word document containing multiple table data, table content is not rendered properly.

    Affected users: IBM Daeja ViewONE Virtual users


    IO28711 MS WORD DOCUMENT FAILS TO RENDER AND SHOWS DOCUMENT TRUNCATION ERROR

    Opening MS Word document displays error message document has been truncated and fails to render.

    Affected users: IBM Daeja ViewONE Virtual users


    IO28742 MS WORD DOCUMENT IS NOT SHOWING THE AM/PM PART OF THE DATE TIME WHEN RENDERED IN THE VIEWER

    Opening MS Word document containing date and timestamp, am/pm part of the time is missing and is not rendered.

    Affected users: IBM Daeja ViewONE Virtual users


    IO28746 CREATE DATE FIELD IS GETTING UPDATED OMITTING AM/PM INFORMATION FOR MICROSOFT WORD DOCUMENTS

    Date is updating with the save date of the document but omitting the am/pm part of the date content for word document.

    Affected users: IBM Daeja ViewONE Virtual users


    IO28747 MS WORD DOCUMENT DATE IS GETTING CHANGED TO CURRENT DATE AND IS NOT SHOWING ORIGINAL DATE SAVED IN THE DOCUMENT

    MS Word document containing date field is changing to today's date and is not showing document original date.

    Affected users: IBM Daeja ViewONE Virtual users


    IO28755 CERTAIN MICROSOFT OFFICE WORD DOCUMENTS THROW TRUNCATION ERROR AND FAIL TO RENDER

    An error occurs when opening certain MS Word documents :

    "This document has been truncated because the of an error that occurred while retrieving the requested page."

    Affected users: IBM Daeja ViewONE Virtual users


    IBM Daeja ViewONE 5.0.10 iFix 1

    IO28579 ADDRESSES ENTERED IN WORD DOCUMENTS ARE GETTING DUPLICATED

    When viewing a word document containing address fields, some addresses are duplicated.

    Affected users: IBM Daeja ViewONE Virtual users


    IO28595 CHANGE IN LIST NUMBERING IN VIEWER WHEN COMPARED TO MS WORD NATIVE CLIENT

    Change in list numbering when viewing MS Word document in viewer when compared to what is seen in the actual MS Word document.

    Affected users: IBM Daeja ViewONE Virtual users


    IO28596 TOTAL NUMBER OF PAGES RENDERED IN VIEWER FOR MS WORD FILE IS LESS THAN THE ACTUAL TOTAL NUMBER OF PAGES

    When MS Word file is opened, it is not showing all the pages and the total number of pages shown is less than the actual total number of pages..

    Affected users: IBM Daeja ViewONE Virtual users


    IO28605 STICKY NOTE WITH LARGE TEXT WHEN HOVERED OVER, TOOL TIP OF STICKY NOTE BLOCKS USER FROM ACCESSING THE STICKY NOTE

    Sticky note with large text when hovered over, tooltip of sticky note blocks user from accessing the sticky note. When a sticky note with a large text is added and hovered over it, tool tip content of the sticky note is blocking the option to access the sticky note itself. By setting showNoteTooltips parameter to false will resolve this issue. By default showNoteTooltips is set to true.

    Affected users: IBM Daeja ViewONE Virtual users


    IO28616 MSG FILE SOME PART OF THE CONTENT DATA SHOWING UNDERLINE FOR PARTICULAR EMAILS

    Opening outlook MSG document some part of the content data is showing underline which is not part of the original MSG document.

    Affected users: IBM Daeja ViewONE Virtual users


    IO28650 SOME RTF DOCUMENTS CONTAINING HYPERLINKS ARE NOT RENDERED

    Few RTF files with hyperlinks contents in it are not rendered in the viewer. By ensuring that the content of file is rendered even with any failure in reading hyperlink data, issue is resolved.

    Affected users: IBM Daeja ViewONE Virtual users


    IO28666 TURKISH CHARACTER PROBLEM WHEN DOWNLOADING FILES

    Customer enabled the fileButtonSave parameter. When downloading files having Turkish characters in their file names, the downloaded file has a different file name. The Turkish characters are not honoured and strange characters can be seen as part of download file name.

    Affected users: IBM Daeja ViewONE Virtual users


    IO28683 STAMP ANNOTATION MENU ITEMS ARE PARTIALLY HIDDEN

    When the stamp annotation is chosen, it displays a list of items to the bottom of the stamp menu icon, for the user to choose. These lists are partially hidden sometimes within the browser window and hence complete list is not seen. By ensuring the popup panel of the menu to display within viewone container boundary and show scroll within the panel when necessary, no menu item is hidden.

    Affected users: IBM Daeja ViewONE Virtual users


    IBM Daeja ViewONE 5.0.10

    Configuration setting to disable client side logging to prevent performance impact to production systems

    From this release, users have an option to disable uploading of client side logs to the server. This will ensure any extra calls that are being made for uploading the logs to server will be disabled.

    The new parameter is added for enabling this feature - syncClientLogsToServer
    - True : The default behaviour, where the client logs will be uploaded to the server
    - False : When set to false, the client logs will NOT be uploaded to the server.

    Example: When set to false, users will not be able to download client side logs at a later time.


    Compatibility on Apache Tomcat 10.0.X version

    The Java package used by the specification APIs changed from javax to Jakarta. Apache Tomcat recommends using their migration tool to make it compatible with Apache Tomcat 10.0.x version. Users need to follow Migration steps documented in the below tech note to make Daeja ViewONE work on Tomcat 10.0.x versions.

    How to make Daeja Virtual ViewONE work with Apache Tomcat 10.0.x?


    Support for dynamically updating the server tracing and logging properties in IBM Content Navigator without the need of server restart

    From this release, users will now be able to dynamically update the server logging and tracing properties of IBM Daeja ViewONE in ICN without the need of a server restart. All the server tracing and logging properties can be updated from Daeja ViewONE settings tab on the main settings page of ICN.

    It can be navigated from Administration -> Settings -> Daeja ViewONE -> Server -> Additional Settings. Create new parameter and add the logging property you want to enable and save the settings.

    For example, server logging properties like traceCache, traceFilter, traceNet, traceOffice, traceStreamer can now be dynamically updated in ICN without the need of server restart

    Note : This will only work on ICN and not custom applications.


    Support for opening external hyperlinks in PDF document

    IBM Daeja ViewONE now supports opening of hyperlinks in the PDF document. If a document has hyperlinks which has external websites(URL) as targets, users can now click on the link and the targeted website will open in a new tab.

    Note: Currently internal links in the document are not supported


    Support for Hebrew characters in Annotation Print

    Note: Mixture of Hebrew and other languages in the same annotation is not supported. If they want to add other language in the text, then they can select one more annotation.


    Multibyte characters support in printing text annotations

    IBM Daeja ViewONE now supports printing Multi byte characters in the Text annotation using the fallback font Arial unicode. User should have Arial unicode in their system

    If user does not want to use arial unicode as a fallback font, they can set their own fallback font by using newly introduced html parameter
    <param name="defaultprintAnnotFont" value="value1"/>

    Users can use the new HTML parameter in case of Text cut off issues at the bottom of Text annotation in the print output.
    <param name="adjustAnnotTextSize" value="true"/>


    New Bold and Italic UI buttons added to text and solid text annotations

    Text and Solid Text annotation types in the carbon design has an additional UI button for adding/removing the Bold and Italic property.

    Selecting Bold button toggles the styling between regular and Bold font, with highlight feature of button when its Bold. By default text is Bold.

    Selecting Italic button toggles the styling between regular and Italic font, with highlight feature of button when its Italic. By default text is non-Italic.


    Print - Add html parameter to disable or enable 'print original size' option

    Users have an option to enable or disable the print original size option using the new HTML Parameter printOriginalSize

    Example : <param name="printOriginalSize" value="true" />


    New font size UI drop down list added to Text and Solid-Text annotations

    Text and Solid Text annotation types in the carbon design has an additional UI drop down list for changing the font size.

    Text annotations now have font size dropdown combined with an editable textbox that allows users to either choose value from list or set custom size of x.x granularity. The increment / decrement buttons also can be used to increase / decrease the font size respectively.


    Additional Release Notes

    System requirements

    Go to the page at Software Product Compatibility Reports to create a high-level report for operating systems, hypervisors and prerequisites.

    Optimized performance of printing PDF documents

    When printing PDF documents with annotations, the annotations are embedded in the downloaded PDF document as native PDF annotations. This reduces the time taken to print documents, especially large documents.

    This process currently only applies to printing PDF documents when 'Print Original Size' is selected in the print settings. If this is not selected or the printed document contains other file formats, the print process completely flattens the content of each page.

    The time it takes to prepare a PDF with annotations for print using the optimized print depends on the total number of annotations. In most cases you need to have several hundreds of annotations in a single document before the time difference becomes noticeable.

    With the optimized print any annotations created in IBM Daeja ViewONE Virtual are embedded into the document as native PDF annotations. Therefore they are recognized as active annotations when the PDF is viewed by tools that support editing of PDF documents. If this document is subsequently viewed by IBM Daeja ViewONE Virtual, any annotations will be treated as static content where loading a document with pre-applied native annotations cannot be edited. To prevent document or annotation modification appropriate security would need to be set via a tool that supports editing or via some PDF printers.

    Sticky Notes
    Sticky Note annotations will appear on top of other annotations regardless of z-order.

    Line Width
    The maximum line width of native annotations is 12pt and will be limited to this for print output.

    Solid Text
    If a solid text annotation is set to be semi-transparent the fill background and the text will become semi-transparent, previous behavior left the text solid and only the fill became semi-transparent.

    Image Stamps
    Image stamp annotations will appear underneath any other annotation types regardless of the z-order. This is due to the fact that they added to the content of the PDF and not as separate native PDF annotations.

    Limitations

    The optimized PDF print does not occur in the following circumstances:

    Deprecation of Annotation Types

    As of IBM Daeja ViewONE Virtual Version 5.0.6 the following annotation types are deprecated:

    These annotation types will be removed in a future version of the product.

    Deprecation of Email Render = 1

    As of IBM Daeja ViewONE Virtual Version 5.0.3, the default value for parameter emailRenderer is set to '2' which represents the email module that allows for paginated output. See more details for this module below. As of IBM Daeja ViewONE Virtual Version 5.0.6, the ability to switch the email module to the alternative value "1" has been deprecated. The value will be removed as a valid setting for the parameter in a future release.

    The email module that produces paginated output is now the default setting for the standalone product. This email module supports the display of EML (MIME RFC 822) and MSG (Microsoft Outlook and Exchange) formats as paginated content, and allows for streaming and redaction of emails. It requires the IBM ViewONE Office Module to be licensed. To redact emails, the IBM ViewONE Permanent Redaction module is also required. When opening emails that have annotations saved using the older email rendering mechanism, the HTML parameter 'emailUseAnnotationDefinedModule' defines the behavior.

    The 'emailUseAnnotationDefinedModule' parameter can have the following values:

    *always: The default behavior is to always attempt to use the renderer that is defined in the annotation.

    *never: The renderer that is defined in the annotation is never used. Instead, the email is opened using the renderer specified in the viewer. This may cause the annotations to move. The user will be notified that 'The annotations on this document were saved with a different version of the viewer. Annotation may have moved and will need checking'. The annotation save button will be enabled and user will be prompted to save before they leave the document unless the 'annotationAutoPrompt' HTML parameter has been set. The 'annotationAutoSave' HTML parameter does not work for this annotation change.

    *prompt: The user receives a prompt when annotations were created using a different renderer, giving them the option to open using the renderer defined for the viewer (Yes) or attempt to open with the renderer that is specified in the annotation (No). If the user click Yes they will then be notified that 'The annotations on this document were saved with a different version of the viewer. Annotation may have moved and will need checking'. The annotation save button will be enabled and user will be prompted to save before they leave the document, unless the 'annotationAutoPrompt' HTML parameter has been set. The 'annotationAutoSave' HTML parameter does not work for this annotation change.

    Document Builder

    Document Builder uses repository-document and repository-annotations when the document is created

    The document will be built with the source document as it is saved in the repository. The document is also built by using the annotations that are saved in the repository, unless annotations have been edited. The following scenarios explain the effects of this behavior:

    Scenario 1:
    1. Two instances of the viewer are opened in document builder mode
    2. A document is loaded from a repository into each viewer window
    3. The document builder user copies a page from the document in viewer window 1 and pastes the page into the document in viewer window 2
    4. While the document builder user is working on the documents, another user or system process alters one or both of the master documents
    5. The document builder user builds the modified document
    6. Because one or both of the master documents were altered during the document builder session, the built document contains the pages from the latest saved version of the master documents

    Result: The document currently displayed in the viewer differs from the newly built document in the system. To prevent this issue occurring, the master document should be locked or checked out when it is retrieved for document builder.

    Note Versioned documents will not be affected by this issue. This will only affect situations where the document that a URL refers to has changed.

    Scenario 2:
    1. Two instances of the viewer are opened in document builder mode
    2. A document with annotations is loaded from a repository into each viewer window
    3. The document builder user copies a page from the document in viewer window 1 and pastes the page into the document in viewer window 2
    4. While the document builder user is working on the document, another user or system process alters one or more of the annotations used in one or both master documents
    5. The document builder user builds the modified document
    6. The built document contains the pages from the latest saved version of the master documents. For pages where the document builder user has not modified annotations in the viewer, the annotations for those pages come from the latest saved annotations version. For pages that the user has modified the annotations in the viewer, those pages will contain annotations as seen in the viewer which may not contain the latest changes

    Result: The document currently displayed in the viewer differs from the newly built document in the system. To prevent this issue occurring, the master document should be locked or checked out when it is retrieved for document builder.

    Restore annotations is not supported in document builder mode

    When in document builder mode, the option to restore annotations is not supported. The following scenario explains the effects of this behavior:

    Scenario 1:

    1. Viewer is loaded in document builder mode
    2. A document is loaded from a repository
    3. Annotations are created by the user
    4. Restore annotations button is disabled
    5. Javascript API reloadAnnotations() is disabled

    Result: The user cannot reload the annotations from the server. Newly created annotations and edited annotation edits remain.

    To restore any newly created annotations, the user must take the following steps:

    1. Remove the page on which annotations are present that you want to restore
    2. Put the page with the original annotations on the clipboard (cut/copy)
    3. Paste the page into the new document location

    Daeja ViewONE as an Integrated solution

    When running Daeja ViewONE 5.0.11 as a component inside IBM Content Navigator, the minimum supported version of ICN is 3.0.12, unless stated otherwise by the specific ICN release.

    Known problems, issues, and limitations

    As problems are discovered and resolved, the IBM Support team updates the Support site. By searching the Support site, you can quickly find workarounds or solutions to problems.

    The following links open queries for IBM Daeja ViewONE documents on the IBM Support site:

    Any restrictions and/or limitations of the base or fix pack release and any subsequent ifixes, still apply to this release unless stated otherwise.

    Supported File Formats in ViewONE Virtual

    For information on the supported file formats refer to the tech note below. Please note that this is a live document and might get updated frequently. https://www-01.ibm.com/support/docview.wss?uid=ibm10730429

    Comparison with native renderers

    IBM Daeja ViewONE Virtual is designed to support as many file types as possible. However, the product is not able to render every type of file with the same accuracy as native applications, such as Microsoft Word. The flexibility of the viewer can lead to differences in the way that the documents are displayed between the native application and the viewer. The severity of the differences varies depending on the complexity of the file type. In particular, PDF files and Microsoft Office files are difficult to render with complete accuracy in a universal viewer.

    Microsoft browser limitation

    For additional information on IE/Edge limitations, refer to the following tech notes:

    Excel spreadsheet load times

    Excel spreadsheet load times are impacted based on the size and complexity of the Excel document. In order to improve load times, IBM Daeja ViewONE does support tuning capabilities, such as breaking up the Excel document presentation into multiple pages. Please be aware, as this behavior may not be optimal for your end user viewing experience.

    Prompt to save redacted documents uses hexadecimal filename

    After a document is permanently redacted and the user selects Download, they are normally prompted to save the document with a file name based on the original un-redacted document. For instance, mypresentation.ppt will default to mypresentation.tif. In this version the user might be prompted with a filename such as 41f96b20b97f431ebd4efd85245f1f72.tif instead. The user can still change the name to something more meaningful.

    No pageN support in document builder mode

    If a pageN document is open in the viewer, the user cannot switch to document builder mode. The user remains in the edit mode in which the document was opened. The following scenario explains the effects of this behavior:

    Scenario 1:

    1. Viewer is loaded in either annotation or redaction mode
    2. A pageN document is loaded from a repository
    3. A user attempts to switch to document builder mode
    4. The user receives a message and remains in annotation or redaction mode

    Result: This switch is not permitted and the user will stay in their current mode.

    To enter document builder mode, the user must close the pageN document and then switch to document builder mode.

    No docN support in document builder mode

    DocN documents are not supported in conjunction with document builder mode. The combination of these features may result in unusual and/or unexpected behavior.

    Document Builder supported file type limitations

    Document builder is able to support TIFF and PDF files with the exception of email attachments. TIFF and PDF files that are attached to emails cannot be used as source files for a new document.

    PDF files with access control flags set by the owner of the document cannot be used as a source document for document building where they require a password to view the document or where the owner has indicated that the content may not be copied.

    Rendering of the semi transparency appears to blend between the outline and the fill

    Annotations that have the semi-transparent property set to true, the transparent property set to true and a fill color set can appear to blend the line and fill colors near the edges.

    Annotation with fill color set to black and set to transparent are not printed transparent

    Annotations that have the transparent property set to true and a fill color set to black are not printed transparent for non PDF documents. When printing PDF documents, with 'Print Original Size' selected, these annotations are printed with transparency applied.

    UI mirroring limitation

    UI mirroring is not supported for the bidi languages, Arabic and Hebrew.

    Copyright and trademark information

    http://www.ibm.com/legal/copytrade.shtml

    Notices

    INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.

    This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice.

    Other company, product, or service names may be trademarks or service marks of others.

    THIRD-PARTY LICENSE TERMS AND CONDITIONS, NOTICES AND INFORMATION

    The license agreement for this product refers you to this file for details concerning terms and conditions applicable to third party software code included in this product, and for certain notices and other information IBM must provide to you under its license to certain software code. The relevant terms and conditions, notices and other information are provided or referenced below. Please note that any non-English version of the licenses below is unofficial and is provided to you for your convenience only. The English version of the licenses below, provided as part of the English version of this file, is the official version.

    Notwithstanding the terms and conditions of any other agreement you may have with IBM or any of its related or affiliated entities (collectively "IBM"), the third party software code identified below are "Excluded Components" and are subject to the following terms and conditions: