Before beginning to set up and use the Technical Support
Appliance, you need to ensure that you meet prerequisites, such as
the required credentials for the discovery environment and configuration
requirements for connecting to IBM® Support.
Required internet browsers
You use a web-based user interface to set up and monitor
discovery and transmission.
Configuration requirements for connections to IBM Support
The Technical Support Appliance can connect to IBM Support through a direct connection
or through a user-supplied proxy that
you must configure to allow communication with IBM.
Credential and software requirements for the discovery environment
In order to discover endpoints or resources
in your environment, the Technical Support Appliance must have access
to those resources. It is recommended that you create a service account
on each resource that is specifically for the Technical Support Appliance
to use when accessing that resource.