Unknown Devices

Use this page to view information about devices that the Technical Support Appliance discovered by using their IP address, but is unable to fully identify.

The Technical Support Appliance might be unable to fully identify a device for the following reasons:

  • There are insufficient credentials for accessing the device
  • No sensor is available to support the device.

Unknown IPs

Displays a list of devices that have been discovered but not identified.

Name
Displays the host name of device.
Address
Displays the TCP/IP address of the device.
Last Modified
Displays the time the device was discovered.

Device information

Displays information for the selected unknown device.