Backup and Restore Configuration

Use this page to back up and restore customer's Technical Support Appliance configuration.

Backup Date

Displays the date and time at which the Last backup is done.

Configuration Summary

Click View Summary to view a summary of the current Technical Support Appliance configuration.

Backup

Password
Enter a password to protect the configuration file.
Confirm password
Enter the password again.
Click Backup to save a copy of the current configuration to a file.
Notes:
  1. The Discovery Manager must be running before you can back up the Technical Support Appliance configuration. To determine whether the Discovery Manager is running, check the Discovery Manager status on the Summary page.
  2. The backup configuration file is protected by the password and an internal key, so that the file cannot be viewed.
  3. The backup configuration file contains encoded passwords. Although the passwords are not easily readable, it is recommended that you take precautions to secure the file.

Restore

File
Specifies the configuration file that you want to restore.
Choose File
Click Choose File to browse the configuration file.
Password
Specifies the password that is used to protect the configuration file.
Note: A password is required only if one was specified when the configuration file was backed up.
Click Restore to restore a copy of the configuration. You are prompted to restart the system.
Note: The Discovery Manager must be running before you can restore the Technical Support Appliance configuration. To determine whether the Discovery Manager is running, check the Discovery Manager status on the Summary page.