Readme File for IBM^® Spectrum Symphony 7.2.1 Interim Fix 532071

Readme File for: IBM Spectrum Symphony 

Product Release: 7.2.1

Update Name: Interim Fix 532071

Fix ID: sym-7.2.1-build532071

Publication Date: October 29, 2019

This interim fix provides a resolution when you encounter the “Too many users are accessing the console at the same time” error on the cluster management console in IBM Spectrum Symphony 7.2.1.

Contents

1. List of fixes

2. Download location

3. Product and components affected

4. Installation and configuration

5. Uninstallation

6. List of files

7. Product notifications

8. Copyright and trademark information

1.    List of fixes

APAR: P103258

2.    Download location

Download interim fix 532071 from the following location: https://www.ibm.com/eserver/support/fixes/

3.    Product and components affected

Component name, Platform, Fix ID:                                                   

PMC, Linux x86_64, sym-7.2.1_x86_64-build532071

4.    Installation and configuration

Follow the instructions in this section to download and install this interim fix in your cluster.

Prerequisites

Your Linux host must include the “ed” Linux line-oriented text editor.

System requirements

Linux x86_64

Installation

a.      Log on to the master host as the cluster administrator and stop the WEBGUI service:

> egosh user logon -u Admin -x Admin

> egosh service stop WEBGUI

b.      On each management host, create a directory (for example, /symfixes) and download the soammgmt-7.2.1.0_noarch_build532071.tar.gz package to that directory.

c.      Run the egoinstallfixes command to install the soammgmt-7.2.1.0_ noarch_build532071.tar.gz package:

> egoinstallfixes /symfixes/soammgmt-7.2.1.0_noarch_build532071.tar.gz

NOTE: The egoinstallfixes command automatically backs up the current binary files to a fix backup directory for recovery purposes. Do not delete this backup directory; you will need it if you want to recover the original files. For more information on using this command, see the egoinstallfixes command reference.

d.      Run the pversions command to verify the installation:

> pversions -b 532071

  binary type: noarch, Oct 28 2019, Build 532071

  installed: Oct 28 2019

  notes:

  fixes: P103258

  files: /gui/7.2.1/soamPrivateLib/soamgui.jar

         /wlp/usr/shared/resources/rest/7.2.1/soamgui.jar

         /wlp/usr/servers/gui/apps/soam/7.2.1/soamgui/WEB-INF/classes/com/platform/soam/gui/api/SOAMAppList.class

e.      Delete all subdirectories and files in the following directories:

> rm -rf $EGO_TOP/gui/work/*

> rm -rf $EGO_TOP/gui/workarea/*

(Optional) > rm -rf $WLP_OUTPUT_DIR/webgui_hostname/gui/workarea/*

f.       Launch your web browser and clear the browser cache. 

g.      From the master host, start the WEBGUI service:

> egosh service start WEBGUI

5.    Uninstallation

If required, follow the instructions in this section to uninstall this interim fix from your cluster.

a.         Log on to the master host as the cluster administrator and stop the WEBGUI service:

> egosh user logon -u Admin -x Admin

> egosh service stop WEBGUI

b.         Log on to each management host in the cluster and roll back this interim fix:

To uninstall with the build number, enter:

> egoinstallfixes -r 532071

To uninstall by specifying the full path to the interim fix package, enter (for example):

> egoinstallfixes -r /symfixes/soammgmt-7.2.1.0_noarch_build532071.tar.gz

c.         Delete all subdirectories and files in the following directories:

> rm -rf $EGO_TOP/gui/work/*

> rm -rf $EGO_TOP/gui/workarea/*

(Optional) > rm -rf $WLP_OUTPUT_DIR/webgui_hostname/gui/workarea/*

d.         Launch your web browser and clear the browser cache. 

e.         Start the WEBGUI service:

> egosh service start WEBGUI

6.    List of files

gui/7.2.1/soamPrivateLib/soamgui.jar

wlp/usr/shared/resources/rest/7.2.1/soamgui.jar

wlp/usr/servers/gui/apps/soam/7.2.1/soamgui/WEB-INF/classes/com/platform/soam/gui/api/SOAMAppList.class

7.    Product notifications

To receive information about product solution and patch updates automatically, subscribe to product notifications on the My Notifications page http://www.ibm.com/support/mynotifications/ on the IBM Support website (http://support.ibm.com). You can edit your subscription settings to choose the types of information you want to get notification about, for example, security bulletins, fixes, troubleshooting, and product enhancements or documentation changes. 

8.    Copyright and trademark information

© Copyright IBM Corporation 2019

U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

IBM®, the IBM logo, and ibm.com® are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at www.ibm.com/legal/copytrade.shtml.