Documentation

Use the Documentation page to download and view the Technical Support Appliance documentation for the current release.

To view the documentation, follow these steps:
  1. To download TSADocumentation.zip file, click Download documentation link.
  2. Extract the TSADocumentation.zip file to view the documentation files. The TSADocumentation folder contains the following files:
    • Technical Support Appliance Connectivity Security white paper: Describes the connectivity, security, and service information that is transmitted by the Technical Support Appliance to communicate with IBM Service Delivery Center (SDC).
    • Technical Support Appliance Setup guide: Describes the prerequisites, steps to set up and work with virtual and hardware Technical Support Appliance.
    • Technical Support Appliance Configuration Assistant guide: Assists you with installation planning and the configuration of the Technical Support Appliance.