This Readme document contains information about the installation of this package and about restrictions in support of IBM Daeja ViewONE, Version 5.0.4 iFix 11
Readme for: IBM Daeja ViewONE
Product or component release: Version 5.0.4
Update name: iFix 11
You must have IBM Daeja ViewONE, Version 5.0.4 installed.
Before you install IBM Daeja ViewONE, Version 5.0.4 iFix 11:
IBM Daeja ViewONE, 5.0.4 iFix 11 is provided as a compressed file containing the files that are needed to update Version 5.0.4 for all supported platforms.
To install this package:
As this package contains all the files required for all platforms, you can remove the files that are included for platforms that are not relevant to your environment. Change to the server/WEB-INF/lib directory under the Daeja ViewONE installation directory and delete the platform specific jars that are not relevant.
There are platform specific jar files:
Make a backup of the Daeja ViewONE 5.0.4 files in the relevant locations in your web application server. For the server files that will be the web application's WEB-INF/lib directory. For the client, it will be where the package client files were copied to. For example v1files directory in the web application.
Note: To upgrade to iFix 11, please ensure that both the client and the server are updated.
If you want to remove the iFix 11 from your installation and revert back to the original 5.0.4 version, you need to replace the files in you installation directories with the backed up files, then copy the files into the correct places in your web application server.
If you use the IBM Daeja ViewONE Version 5.0.4 uninstallation program to remove IBM Daeja ViewONE 5.0.4 and the iFix 11 from your system, then some of the files may be left on your file system and you will need to remove them manually.
IBM Daeja ViewONE comes with a Toolkit rich in capabilities that enables advanced integration and customization of the viewer by using HTML parameters and JavaScript API methods. For more information on the developer’s guide refer to:
IBM Daeja ViewONE 5.0.4 Virtual Developer's Guide
The following APARs are fixed in this product release for customers who have direct entitlement to IBM Daeja ViewONE. If you are using IBM Daeja ViewONE made available to you as part of another IBM product, these fixes might not be available immediately. Contact IBM Support for information about IBM products that integrate IBM Daeja ViewONE.
See release notes for more information:
IO26713 CHROME BROWSER RELEASE 71 AND LATER CRASHES ON ANY VIEWER ACTION AFTER THE VIEWER HAS LOADED
After the viewer has loaded, any viewer actions that requires painting the page image will crash the Chrome browser. This occurs on Chrome browser release 71 and later.
Affected users: IBM Daeja ViewONE Virtual users using Chrome browser release 71 and later
PDF documents that contain very large image masks are slow to display
Some PDF documents that contain very large invalid stencil image masks are slow to display.
The delay in displaying is due to the mask (invalid) being applied to every pixel reulting in no
change to the original image, for large images the processing may be performed on tens of millions
of pixels when it is not needed.
NOTE - Change in behaviour. Careful consideration is required before enabling this parameter.
This fix is now only enabled when the following parameter is set:
ignoreClearPdfMasks = true
If this parameter is set, then some PDF documents with transparent masks may display with missing content.
Affected users: IBM Daeja ViewONE Virtual users
IO26707 SPECIFIC EMAIL DOCUMENT RENDERS AS GREY SCREEN AND CAN CAUSE A SERVER OUTAGE DUE TO AN INFINITE LOOP
No error is shown in the virtual log file as the process gets stuck in an infinite loop
A thread dump from the web application server at the point the server is not responding will
show the following:
java.lang.Thread.State: RUNNABLE
at com.sanatech.ooxml.layoutengine.ParagraphProcessor.getAllTabStops(Unknown Source)
at com.sanatech.ooxml.layoutengine.ParagraphProcessor.process(Unknown Source)
at com.sanatech.ooxml.layoutengine.StroyProcessor.doProcess(UnknownSource)
at com.sanatech.ooxml.layoutengine.StroyProcessor.process(UnknownSource)
at com.sanatech.ooxml.layoutengine.table.TableCellProcessor.process(Unknown Source)
at com.sanatech.ooxml.layoutengine.table.TableProcessor.process(Unknown Source).
Affected users: IBM Daeja ViewONE Virtual users
IO26709 SOME PDF DOCUMENTS WITH FULLY TRANSPARENT IMAGE MASKS DISPLAYED AS SOLID IMAGES
Some PDF documents that contain fully transparent image masks on top of other content, may display as solid images resulting in missing document content.
Affected users: IBM Daeja ViewONE Virtual users
IO26597 "FILE NOT FOUND" OR "EMPTY FILE" ERROR REPORTED BY VIEWER FOR ITS OWN DOCSTORE CACHE LOCATION
Users experience intermittent issues loading documents and receive error messages stating; "file not found", or "Empty file".
Affected users: IBM Daeja ViewONE Virtual users
IO26577 LEFT CLICK ON MOUSE BUTTON DOES NOT WORK CORRECTLY ON VIEWER TOOLBARS FOR SOME TOUCHSCREEN LAPTOPS
Performing a left click on the viewer buttons does not have any effect on some laptops that have a touchscreen.
Affected users: IBM Daeja ViewONE Virtual
ClassNotFoundException during session replication or persistence
The web application server log shows a ClassNotFoundException for ji.streamer.servlet.AjaxClientInfoMonitor. This due to object dependency on object types loaded by a custom class loader. This dependency has been removed.
Affected users: IBM Daeja ViewONE Virtual users of 5.0.4 iFix 4 to 5.0.4 iFix 8
Improve client side performance when scrolling a document
The number of calculations taking place as we scroll a document has been decreased, allowing for a smoother scroll experience. This is most noticeable when scrolling the scroll bar via click-drag.
Affected users: IBM Daeja ViewONE Virtual users
Improve PageN performance
When using a large amount of documents for PageN, performance has been improved significantly on inital load and page to page navigation.
Affected users: IBM Daeja ViewONE Virtual users
Improve page render performance during page to page scrolling
The number of requests being made as a document is scrolled has been reduced, resulting in an improvement in rendering time once scrolling is stopped.
Affected users: IBM Daeja ViewONE Virtual users
The Annotation sticky mode allows the application of a selected annotation multiple times,
without the need to click on the annotation button again.
Sticky annotation mode is enabled either by the annotationsSticky HTML parameter, or
when the user right-clicks on an annotation button. The sticky mode will remain active,
even after a page change, until the user deactivates it by clicking on the active annotation button.
A new option is now available to exit the sticky mode.
During the process of adding multiple annotations of the same kind a user can now end the sticky mode by
right-clicking on any existing annotation. This will end the sticky mode, select the clicked annotation, and
activate the edit tools for that annotation.
Documents that are opened at a specific page number are now scrolled in to the view at their correct scroll location. This means that when in fit to width/height view mode, the page will be scrolled to be at the top of the view.
IO26626 CONTINUOUS SCROLL JS OPENFILE LANDSCAPE AND PORTRAIT DOCUMENT HAVE THE SAME ZOOM LEVEL EVEN THOUGH SCALE IS BEING DEFINED.
When opening a new document, the new document does not calculate Fit To Width correctly.
Affected users: IBM Daeja ViewONE Virtual users
EVENT 9 (Page Changed) now states whether the page has already been retrieved.
Event 34, Page Rendered, fires each time a page is retrieved, this can be when a page is displayed
or when a page that has been pre-fetched. This prevents
a user from knowing whether a page they have just changed to, has been displayed or not.
EVENT 9 now contains a JSON payload that contains the page number of the page changed to as well as a flag,
that indicates whether the page has already been retrieved and is available in the DOM. If this flag is true
then the user knows this page has been retrieved and displayed, if the flag is false the user will have to
wait for event 34 to know when the page is displayed.
The JSON payload, contained within event 9, takes the form of the following example:
{"page":10, "isPageInDOM":true}
Affected users: IBM Daeja ViewONE Virtual users
Some PDF documents with large hidden textual content maybe slow to display.
Some PDF documents that contain a large amount of textual data that is hidden from view may take a long time to display.
Affected users: IBM Daeja ViewONE Virtual users
IO26580 EXCEL DOCUMENTS WITH VELVETSWEATSHOP ENCRYPTION FAILS TO BE OPENED
Excel document using older VelvetSweatshop encryption for write access can fail to render in the viewer with the error UV module is not licensed.
Affected users: IBM Daeja ViewONE Virtual users
IO26575 GREY/BLANK SCREENS APPEARING WHEN NAVIGATING FROM DOC TO DOC USING DOC
Grey/blank screens appearing when navigating from doc to doc using doc
Affected users: IBM Daeja ViewONE Virtual users
Page selection updated event (87) optimisation
The page selection updated event (87) now only fires when the selection stops being edited. The page selection updated event (87) contains a JSON payload listing the pages currently selected and whether the pipe is selected. If the pipe is true then any insertions will occur prior to the page number of the selection. For example, if pages 1,3 and 10 are selected in the viewer, event 87 would contain the following JSON; {"selectedPages":[{"page":{"pageNumber":1, "pipe":false}},{"page":{"pageNumber":3, "pipe":false}},{"page":{"pageNumber":10, "pipe":false}}]} I f the pipe before page 1 is selected in the viewer, the event payload would be: {"selectedPages":[{"page":{"pageNumber":1, "pipe":true}}]} If a page was added with this selection, the new page would be number 1, if the pipe was false, it would be page number 2.
Affected users: IBM Daeja ViewONE Virtual users
IO26576 PDF FILES WITH TYPE 3 FONTS DO NOT RENDER CORRECTLY
Some PDF documents that contain type 3 fonts render with missing text and the following error message:
'java.lang.ArrayIndexOutOfBoundsException: Array index out of range: 10 reading type Type3'
Affected users: IBM Daeja ViewONE Virtual users
IO26611 COMPLEX DOCUMENTS CAN CAUSE SERVER SLOW DOWN
When viewing certain complex or large documents a general slowness can be experienced. When this happens an examination of the JVM state shows that there are many threads that appear to be waiting, for example, pool-17-thread-2.
Affected users: IBM Daeja ViewONE Virtual users
Page selection updated event fired twice on caret selection
The page selection updated event fires twice when a caret is selected via the setPageSelection API.
Affected users: IBM Daeja ViewONE Virtual users
IO26612 SOME PDF DOCUMENTS TAKE A LONG TIME TO DISPLAY AND CAUSES MEMORY ISSUE ON THE SERVER
Some PDF documents that contain erroneous CID font CMAP data may cause an infinte loop, which leads to excessive memory consumption on the server causing OutOfMemoryErrors errors.
Affected users: IBM Daeja ViewONE Virtual users
PDF documents that contain very large image masks are slow to display
Some PDF documents that contain very large invalid stencil image masks are slow to display. The delay in displaying is due to the mask (invalid) being applied to every pixel reulting in no change to the original image, for large images the processing may be performed on tens of millions of pixels when it is not needed.
Affected users: IBM Daeja ViewONE Virtual users
ER172986, ER177349, ER179413, ER139344 INTRODUCING THE ABILITY TO DISABLE GROUPS OF SHORTCUTS
Parameter support has been added to pick and choose what keyboard shortcuts will be enabled in the viewer. These parameters also allow the disabling of keyboard shortcuts altogether. Setting the parameters allKeys, printKeys, fileKeys or viewKeys to false will disable those categories of shortcuts in the viewer.
Affected users: IBM Daeja ViewONE Virtual users
IO26470 SOME PDF DOCUMENTS DISPLAY WITH A PIXELATED APPEARANCE
Some PDF documents with embedded 1bit images may display with a pixelated appearance.
Affected users: IBM Daeja ViewONE Virtual users
Total number of pages not updated after edit mode change
When the edit mode is switched into document building from another mode, the total page count is not updated after pages are added or removed.
Affected users: IBM Daeja ViewONE Virtual users
Partially visible pages are not re-positioned when selected
When a page is already in view, it does not get re-positioned. This means that a mostly hidden page stays hidden despite a user selecting to view the page.
Affected users: IBM Daeja ViewONE Virtual users
IO25754 TIFF CONVERSION FAILS TO TAKE IN TO ACCOUNT TIFF ORIENTATION TAGS DURING DOCUMENT BUILDING
When the orientation tags are applied to TIFF images, the document building process generates an image with incorrect rotations.
Affected users: IBM Daeja ViewONE Virtual users
Logging slows down the server
When many trace parameters are enabled, the server slows down and may become unusable. A performance improvement has been made that reduces the time taken to log messages when the system is heavily loaded.
Affected users: IBM Daeja ViewONE Virtual users
IO26538 IMAGE CAN FAIL TO DISPLAY IF A NONE ENGLISH LOCALE MACHINE OPENS A DOCUMENT
When a document is requested from a client locale that uses non-ASCII characters a document may fail to be displayed. This error is caused by invalid characters being added to an HTTP header and may be reported in an HTTP error log.
Affected users: IBM Daeja ViewONE Virtual users
Improvements to scrolling performance when using Document Builder
Performance decreases and the viewer potentially hangs when scrolling through pages of large documents in Document Builder mode.
Affected users: IBM Daeja ViewONE Virtual users of Document Builder
Some German characters do not display in some PDF documents
Some German characters, including "ß", do not display in some PDF documents.
Affected users: IBM Daeja ViewONE Virtual users
IO26468 PDF DOCUMENTS WITH SPECIFIC FONT SHADING METHODS FAIL TO RENDER
Some PDF documents that contain text that is drawn with certain shading methods may fail to display with a Null Pointer Exception.
Affected users: IBM Daeja ViewONE Virtual users
IO26545 WORD DOCUMENT WITH DEFAULT TAB WIDTH VALUE SET TO ZERO FAIL TO RENDER AND CAUSE A HUNG THREAD
Opening a Word document with a default tab width of zero causes a hung thread. A user opening this type of document will be left with 'Waiting for document...' message and the server will show two threads using a large amount of CPU. If this type of document is requested several times the server will become unusable and the application server will need to be restarted.
Affected users: IBM Daeja ViewONE Virtual users
IO26455 PAGE NAVIGATION BUTTONS WOULD INTERMITTENTLY DISABLE WHEN RENDERING SOME DOCUMENTS
The page navigation buttons on the top tool bar would gray out intermittently for some documents. The problem is seen more often for bigger files. The problem would likely show when the file is first loaded, but it's intermittent.
Affected users: IBM Daeja ViewONE Virtual users
IO26521 NUMBER OF PAGES ON A SECOND LOADED DOCUMENT IS INCORRECT IN INTERNET EXPLORER
Subsequent documents in Internet Explorer can show up blank or missing pages during the same browser session. This issue is due to the response caching policy configured in the browser.
Affected users: IBM Daeja ViewONE Virtual users
ER165631 EVENT 37 DOES NOT FIRE ON A SHORTCUT KEYPRESS
When using keyboard shortcuts event 37 was not fired. With this fix users will be able to track shortcut keypresses via the javascript bridge output. This feature allows users to track and extract data from use of the system regarding keypresses. Users can track when keyboard shortcuts are activated and how frequently they are activated. An example of usage could be an office wanting to track usage of the print shortcut to be audited and reported on. This event output will allow users to dynamically configure the viewer to operate under a set of key presses.
Affected users: IBM Daeja ViewONE Virtual users
ER165631 MISSING KEYBOARD SHORTCUTS FOR NAVIGATING ON A ZOOMED PAGE
There is missing functionality with shortcuts to navigate around on a zoomed page.
This functionality was missing because the viewer does not use scrollbars
for each part of the page unless you are zoomed in to an extent that the browser
generates them for the user. The missing shortcuts were
to navigate to the top, bottom, left, right and middle of a page either vertically or
horizontally. Below are the newly added keyboard shortcuts:
Go to top of current page: CTRL + HOME
Go to end of current page: CTRL + END
Go to far left of current page: SHIFT + HOME
Go to far right of current page: SHIFT + END
Go to vertical center of current page: CTRL + SHIFT + HOME
Go to horizontal center of current page: CTRL + SHIFT + END
Affected users: IBM Daeja ViewONE Virtual users
PRINT RANGE AVAILABLE VIA KEYBOARD SHORTCUT
It is now possible to print a range of pages using a keyboard shortcut. Press 'CTRL+P' to open the Print Dialog with the Print Range Option selected.
Affected users: IBM Daeja ViewONE Virtual users
UNABLE TO CHANGE PRINT OPTIONS WHEN USING PRINT KEYBOARD SHORTCUT KEYS
When the print is activated using the shortcut keys 'P' or 'SHIFT+P', none of the options on the Print Dialog are enabled.
Affected users: IBM Daeja ViewONE Virtual users
Memory usage on the server increased
The document expiry time for server side document rendering is configured using the wrong parameter name and default value. The default value should be 120 seconds, but was modified to be 30 minutes. This could potentially cause memory issues for some users due to the document being retained in memory for the longer period than is necessary. The ability to customise the value is also compromised as the name used to retrieve a custom value is incorrect.
Affected users: IBM Daeja ViewONE Virtual users of release 5.0.4 iFix 4 only
IO26074 ANNOTATION SAVE BUTTON IS NOT CORRECTLY ENABLED ON TEXT ANNOTATION CREATION WHEN ANNOTATIONS ARE ALREADY PRESENT ON THE DOCUMENT
If a text annotation is added to a document, the annotation save button should be enabled as soon as the first text character has been entered into the annotation bounding box. However, if there are already annotations present on the document, the behavior changes and depending on the value of the HTML parameter allowTextRubberband you will see that the save button either gets enabled directly before any text has been entered or does not get enabled until you complete text entry and click on the document away from the annotation.
Affected users: IBM Daeja ViewONE Virtual users
ANNOTATION TOOLBAR DISABLED AFTER PASTE TO EMPTY DOCUMENT
The annotation toolbar may not become enabled when pasting a page in to an empty document. This occurs in Document Builder mode with the HTML parameter 'annotateEdit' set to true.
Affected users: IBM Daeja ViewONE Virtual users
IO26469 SOME PDF DOCUMENTS DISPLAY WITH SQUARES INSTEAD OF HEBREW CHARACTERS
Some PDF files display with squares in place of Hebrew Characters.
Affected users: IBM Daeja ViewONE Virtual users
IO25025 PDFS CREATED BY CERTAIN PRODUCERS DISPLAY INVERTED WHEN DISPLAY USING THE PLATFORM INDEPENDENT PDF MODULE
Some PDF documents, created by certain PDF producers, display areas of the page inverted.
Affected users: IBM Daeja ViewONE Virtual users
Setting the logging parameter traceServerInit to false can still output some log messages
Setting the traceServerInit server-side parameter to false should prevent all non-critical logging messages from being output to the 'standard output stream' log file. When the 'logFile' parameter was not set, there were circumstances where some log messages were still being output to the 'standard output stream' log file.
Affected users: IBM Daeja ViewONE Virtual users
IO26408 EMAILS WITH & CHARACTERS IN THE BODY TEXT FAIL TO DISPLAY WITH ERROR MESSAGE, INCORRECT PAGE COUNT
When an email contains the character '&', the error message 'Incorrect Page Count' is shown and the email fails to be displayed.
Affected users: IBM Daeja ViewONE Virtual users
Improved rendering of PDF documents with specific font shading methods
Improved the rendering of some PDF documents that contain text that is drawn in a certain way that may result in failure to render with a Null Pointer exception.
Affected users: IBM Daeja ViewONE Virtual users
Unable to paste pages into a document when all pages have been deleted/cut
An error, "The Page number specified is invalid", is displayed in Document Builder Mode when selecting all pages of the document, cutting and attempting to paste back to the empty document.
Affected users: IBM Daeja ViewONE Virtual users of Document Builder
IO26103 ANNOTATIONS DO NOT ROTATE AND DISPLAYED CORRECTLY AFTER CREATE, SAVE AND RELOAD ANNOTATIONS
Annotations can show incorrectly rotated when saved and reloaded on tiff files with rotation tags.
Affected users: IBM Daeja ViewONE Virtual users
New setPageSelection API Call for Document Builder Mode
New API call, setPageSelection allows for the ability to select multiple pages via JavaScript Call.
setPageSelection(activePage, pageSelection)
will select the pages specified by pageSelection and will set the active page to activePage.
pageSelection is a JSON input in the form;
{"selectedPages":[1,3,5,10]}
For example;
setPageSelection(3,{"selectedPages":[1,3,5,10]})
will result in pages 1,3,5 and 10 being selected with page 3 being the active page.
If setPageSelection(3,{"selectedPages":[1,3,"5-10"]}) is called then;
pages 1,3,5,6,7,8,9 and 10 would be selected with page 3 being the active page.
Affected users: IBM Daeja ViewONE Virtual users of Document Builder
IO26356 MEMORY LEAK CAUSED BY CONFIGURATION REGISTRATIONS NOT BEING CLEARED
Rendering configurations stored on the server by the viewer during the course of a session are not removed causing a memory leak.
Affected users: IBM Daeja ViewONE Virtual users
REDUCED NUMBER OF REQUESTS FROM CLIENT TO SERVER
When viewing a page, extra requests were being made for lower resolution images of the page. These lower resolution images of the page were not being displayed. They were just requested and then ignored.
Affected users: IBM Daeja ViewONE Virtual users
IMAGE NETWORK REQUESTS NOT PRIORITIZED
When viewing a document, network requests for each tile in the prefetch area are all sent at once, regardless of which page is currently being displayed.
Affected users: IBM Daeja ViewONE Virtual users
New deleteDocumentPages() API call for Document Builder Mode.
New API call that allows multipage deletions in one operation.
deleteDocumentPages(firstPageToBeDeleted, lastPageToBeDeleted)
will delete the pages between and including, those specified by firstPageToBeDeleted
lastPageToBeDeleted.
Affected users: IBM Daeja ViewONE Virtual users of Document Builder
*Page selection updated event (87) now contains pages selected in a JSON payload. *
The page selection updated event (87) now contains a JSON payload listing the pages currently selected and whether
the pipe is selected. If the pipe is true then any insertions will occur prior to the page number of the selection.
For example, if pages 1,3 and 10 are selected in the viewer, event 87 would contain the following JSON;
{"selectedPages":[{"page":{"pageNumber":1, "pipe":false}},{"page":{"pageNumber":3, "pipe":false}},{"page":{"pageNumber":10, "pipe":false}}]}
If the pipe before page 1 is selected in the viewer, the event payload would be;
{"selectedPages":[{"page":{"pageNumber":1, "pipe":true}}]}
If a page was added with this selection, the new page would be number 1, if the pipe was false, it would be page number 2.
Affected users: IBM Daeja ViewONE Virtual users
IO25607 ON AIX/LINUX SERVERS, OFFICE MODULE FONT REPLACEMENT MESSAGES APPEAR IN STDOUT
Opening office documents on AIX/Linux server, for each document opened there are many Font:xxx substituted with:serif messages displayed in the standard output stream. On IBM WebSphere Application Server, the standard output stream is redirected to SystemOut.log.
Affected users: IBM Daeja ViewONE Virtual users
IO26371 WORD DOCUMENT CONTAINING EMBEDDED PICTURE WHICH IS PARTIALLY OUT OF PAGE BOUNDARIES CAN CAUSE OUT OF MEMORY ERROR
Word documents with a table row containing a picture which is positioned in a place that is outside the page boundaries will cause the renderer to enter an infinite loop while trying to place the picture. One will see the page X of Y counter keep counting up without stopping. The server will see out of memory errors eventually.
Affected users: IBM Daeja ViewONE Virtual users
IO26401 WORD DOCUMENT WITH INCOMPLETE STYLE SPECIFICATION THROWS EXCEPTION
When opening a word document with extension .docx an exception 'This document has been truncated because of an error that occurred while retrieving the requested page'. is thrown while loading the document and the document is not rendered.The error is caused by the absence of word/styles.xml part which defines the styles used by a word document.
Affected users: IBM Daeja ViewONE Virtual users
Extra page selection updated (87) instances are fired
Extra page selection updated events are fired when in Document Builder mode.
Affected users: IBM Daeja ViewONE Virtual users
Total page count not updated when changed by an action in Document Builder.
When adding or removing pages in Document Builder mode, the total page count is not updated to reflect new document size.
Affected users: IBM Daeja ViewONE Virtual users
Error dialog for failed document load does not display
When a document fails to load the error dialog is not displayed.
Affected users: IBM Daeja ViewONE Virtual users
Page added event (81) not fired
The JavaScript event 81, for page added, is not fired when a page is added in Document Builder Mode.
Affected users: IBM Daeja ViewONE Virtual users
Print Stickynote Summary checkbox is disabled when annotationAllowHideAll is set to true
Print Stickynote Summary checkbox is disabled when annotationAllowHideAll parameter is set to true. So users cannot print the sticky note summary when annotationAllowHideAll is set.
Affected users: IBM Daeja ViewONE Virtual users
IO25444 USING SHIFT KEY AND MOUSEWHEEL TO ZOOM OUT OF A DOCUMENT CAUSES PAGE RELOAD
When holding down the Shift key and using the mousewheel to zoom in and out of a document, zoom in works correctly (mousewheel forward) but zoom out (mousewheeel backward) causes a reload of the entire HTML page.
Affected users: IBM Daeja ViewONE Virtual users
ROTATION NOT HONOURED WHEN USING MOVEPAGE() API
The rotation of pages are not honoured when using the MovePage() API in Document Builder Mode.
Affected users: IBM Daeja ViewONE Virtual users
IO26185 TABLES IN SOME PDF DOCUMENTS RENDER INCORRECTLY
Tables in some PDF documents render with black squares and has a 'smeared' effect such that none of the text in the table can be read.
Affected users: IBM Daeja ViewONE Virtual users
IO26228 SOME PDF DOCUMENTS WITH FLATE ENCODED IMAGES MAY RENDER AS BLANK.
Some PDF documents that contain flate encoded images may not render correctly and may give the appearance of blank pages.
Affected users: IBM Daeja ViewONE Virtual users
IO26198 SOME PDF DOCUMENTS RENDER WITH MISSING SECTIONS.
Some PDF documents containing vector graphics may render with sections of the PDF missing completely.
Affected users: IBM Daeja ViewONE Virtual users
IO26419 UNABLE TO VIEW TIFF IMAGE WITH INVALID PAGE_NUMBER TIFF TAG
TIFF fails to render with a generic error on page:
Unable to display document: An error occurred whilst retrieving
the requested page. TIFF images that have the wrong TIFF tag type
cannot be viewed.
In the server-side log file, the following messages will be seen:
TIFFFilter: Problem reading the TIFF tags. Current Count :0
TIFFFilter: java.lang.NullPointerException
Filter jiFilterTIFF is valid but failed to load.
Affected users: IBM Daeja ViewONE Virtual users
KEEP SCROLL INNACCURATE FOR ROTATED PAGES
With keep scroll enabled, changing page to a page with a different orientation does not maintain the relative position on the page.
Affected users: IBM Daeja ViewONE Virtual users
EXCESSIVE SERVER IMAGE REQUESTS
When a page is rendered, extra image requests are being made to the server.
Affected users: IBM Daeja ViewONE Virtual users
IO26297 DELETEALLANNOTATIONS JS METHOD TAKES A LONG TIME.
When user tries to delete large number of annotations using deleteAllAnnotations JS method time taken to delete these annotations is very long.
Affected users: IBM Daeja ViewONE Virtual users
IO26403 LARGE PDF FILES CAN ENCOUNTER OUT-OF-MEMORY ERRORS WHEN PRINTING THE FILE
Large PDF files made up of many images can cause a large memory overhead. This problem would be exacerbated when the PDF file is handled as part of the print operation where Daeja ViewONE Virtual needs to process the entire document and annotations.
Affected users: IBM Daeja ViewONE Virtual users
IO26260 OPENING A LARGE LOCAL TIF FILE RESULTS IN AN ERROR
Failed to open a large local TIF file on the client. Error: 'Unable to display document. An error occurred while retrieving the requested page'
Affected users: IBM Daeja ViewONE Virtual users
IO26081 LZW TIFF IMAGE WITH MULTIPLE STRIPS FAILS TO DISPLAY CORRECTLY
A TIFF Image with LZW encoding that has multiple strips adds extra data at the end of each strip causing it to be displayed incorrectly.
Affected users: IBM Daeja ViewONE Virtual users
IO26350 TEMPORARY FILES IN WORKING DIRECTORY ARE NOT REMOVED
When using the grabImage API within ViewONE Virtual the working directory is not cleaned up.
Files that are left behind have a file suffix and extension of b64.tmp
Affected users: IBM Daeja ViewONE Virtual users
SCROLLING SPORADICALLY CAN RESULT IN A BLANK GREY SCREEN
When scrolling rapidly through a document with many pages, the scroll position of the scrollbar can point to the wrong place in the document. This leads to the current page not being displayed so the user sees a blank gray screen.
Affected users: IBM Daeja ViewONE Virtual users
ROTATION ISSUES WITH ORIENTED TIFF DOCUMENTS
When the orientation tags are applied to tiff images, the rotation actions can be performed incorrectly.
Affected users: IBM Daeja ViewONE Virtual users
Prevent the parameters 'allowAnnotationRotationOnTags' and 'rotateAnnotationsWithView' from erroneously impacting TIFF document
The parameter 'allowAnnotationRotationOnTags' that is supported in Daeja ViewONE Professional and Daeja ViewONE Standard and the parameter 'rotateAnnotationWithView' that can be used by Daeja ViewONE Professional and Daeja ViewONE Standard when embedded in a FileNet or Content Navigator system are not supported in Daeja ViewONE Virtual. This fixes the issue where those parameters impacted the display, printing and redaction
Affected users: IBM Daeja ViewONE Virtual users
Performance is slow on a zoomed in document
At high zoom levels, the performance when scrolling through a document is slow and memory usage increases noticeably.
Performance optimizations have been applied to resolve the above.
Affected users: IBM Daeja ViewONE Virtual users
IO26349 EMAIL RENDERING WITHOUT ATTACHMENT
An email (EML) with an attachment marked as inline, but with no reference to the image in the email, does not show the image in the email or in the list of attachments.
Affected users: IBM Daeja ViewONE Virtual users
IO26330 RENDERING BECOMING PROGRESSIVELY SLOWER
The rendering of document becomes progressively slower during use with the cause of the delay due to blocked URL constructors attempting to locate protocol specific URLStreamHandlers.
Affected users: IBM Daeja ViewONE Virtual users
IO25611 DECREASE LINE WIDTH OPTION FOR ANNOTATIONS ON THE VIRTUAL VIEWER CAUSES THE LINE TO DISAPPEAR
When user tries to decrease the line width on annotations after reaching minimum value the line disappears .
Affected users: IBM Daeja ViewONE Virtual users
Using Ctrl + A to select all pages does not highlight the thumbnail images
When in document builder mode selecting all pages using the ctrl + a keyboard shortcut selects all pages,
but provides no visual indication that they are selected.
Affected users: IBM Daeja ViewONE Virtual users
IO26293 THE STICKY NOTES NUMBERING REPEATS THE FIRST NUMBER.
During creation of Sticky note annotation, the sticky note annotation numbering repeats the first number.
Affected users: IBM Daeja ViewONE Virtual users
IO26259 UNABLE TO VIEW WORD DOCUMENT SHOWING TRUNCATION ERROR ON-SCREEN.
Opening an Word document does not render document and displays the following message on screen 'This document has been truncated because of an error that occurred while retrieving the requested page'.
Affected users: IBM Daeja ViewONE Virtual users
IO26258 VIEWER DOES NOT DISPLAY THE 2ND PAGE OF THE WORD DOCUMENT.
Opening a word document fails to display second page of the document.
Affected users: IBM Daeja ViewONE Virtual users
IO26187 ANNOTATION UPDATE EVENT (32) DOES NOT GET FIRED
Subsequent annotation update event (EventID:32) is not fired after annotations have been saved. The save can also occur from JavaScript which will have the same issue.
Affected users: IBM Daeja ViewONE Virtual users
IO26257 EMAIL DOCUMENT DOES NOT RENDER IN VIEWONE VIRTUAL.
Opening an email document containing a invalid xml character(0x1e) causes the error 'An error occurred whilst retrieving the requested page'.
Affected users: IBM Daeja ViewONE Virtual users
The print dialog has no spacing between the labels and the input fields.
The print dialog has no spacing between the labels and the input fields. This lack of space makes it difficult to distinguish between the borders of the labels and input fields, causing the dialog to appear very crowded.
Affected users: IBM Daeja ViewONE Virtual users
IO26263 VIEWER KEEPS THE SCROLL POSITION WHEN NOT IN KEEP SCROLL MODE
When HTML parameter keepscroll is set to false, navigating to other page after scrolling retains previous page’s scroll information.
Affected users: IBM Daeja ViewONE Virtual users
Published Technote: http://www.ibm.com/support/docview.wss?uid=ibm10733815
Resolved in release: IBM Daeja ViewONE Virtual 5.0.4 iFix 6
The Invert feature is to be deprecated from the next release. This includes all associated parameters, GUI features and API methods. The invert feature is defined in the following articles: https://www.ibm.com/support/knowledgecenter/en/search/invert?scope=SSTPHR_5.0.4
As of this release of IBM Daeja ViewONE Virtual, the jiburner API is deprecated. Details of the API can be found in: https://www.ibm.com/support/knowledgecenter/SSTPHR_5.0.4/com.ibm.viewone.developing/dvodv000.htm and https://www.ibm.com/support/knowledgecenter/SSTPHR_5.0.4/com.ibm.viewone.developing/permredact/ji/burn/package-summary.html
The document will be built with the source document as it is saved in the repository. The document is also built by using the annotations that are saved in the repository, unless annotations have been edited. The following scenarios explain the effects of this behavior:
Result: The document currently displayed in the viewer differs from the newly built document in the system. To prevent this issue occurring, the master document should be locked or checked out when it is retrieved for document builder.
Note Versioned documents will not be affected by this issue. This will only affect situations where the document that a url refers to has changed.
Result: The document currently displayed in the viewer differs from the newly built document in the system. To prevent this issue occurring, the master document should be locked or checked out when it is retrieved for document builder.
When in document builder mode, the option to restore annotations is not supported. The following scenario explains the effects of this behavior:
Scenario 1:
Result: The user cannot reload the annotations from the server. Newly created annotations and edited annotation edits remain.
To restore any newly created annotations, the user must take the following steps:
When running Daeja ViewONE 5.0.4 as a component inside IBM Content Navigator, the minimum supported version of ICN is 3.0.4, unless stated otherwise by the specific ICN release.
As problems are discovered and resolved, the IBM Support team updates the Support site. By searching the Support site, you can quickly find workarounds or solutions to problems.
The following links open queries for IBM Daeja ViewONE documents on the IBM Support site:
Any restrictions and/or limitations of the base or fix pack release and any subsequent ifixes, still apply to this release unless stated otherwise.
IBM Daeja ViewONE Virtual is designed to support as many file types as possible. However, the product is not able to render every type of file with the same accuracy as native applications, such as Microsoft Word. The flexibility of the viewer can lead to differences in the way that the documents are displayed between the native application and the viewer. The severity of the differences varies depending on the complexity of the file type. In particular, PDF files and Microsoft Office files are difficult to render with complete accuracy in a universal viewer.
Excel spreadsheet load times are impacted based on the size and complexity of the Excel document. In order to improve load times, IBM Daeja ViewONE does support tuning capabilities, such as breaking up the Excel document presentation into multiple pages. Please be aware, as this behaviour may not be optimal for your end user viewing experience.
After a document is permenantly redacted and the user selects Download, they are
normally prompted to save the document with a file name based on the original
un-redacted document. For instance mypresentation.ppt will default to
mypresentation.tif. In this version the user might be prompted with a filename
such as 41f96b20b97f431ebd4efd85245f1f72.tif instead. The user can still
change the name to something more meaningful.
If a pageN document is open in the viewer, the user cannot switch to document builder mode. The user remains in the edit mode in which the document was opened. The following scenario explains the effects of this behavior:
Scenario 1:
Result: This switch is not permitted and the user will stay in their current mode.
To enter document builder mode, the user must close the pageN document and then switch to document builder mode.
DocN documents are not supported in conjunction with document builder mode. The combination of these features may result in unusual and/or unexpected behavior.
Document builder is able to support TIFF and PDF files with the exception of email attachments. TIFF and PDF files that are attached to emails cannot be used as source files for a new document.
PDF files with access control flags set by the owner of the document cannot be used as a source document for document building where they require a password to view the document or where the owner has indicated that the content may not be copied.
Annotations that have the semi-transparent property set to true, the transparent property set to true and a fill color set can appear to blend the line and fill colors near the edges.
Annotations that have the transparent property set to true and a fill color set to black are not printed transparent .
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