Readme File for IBM® Spectrum Symphony 7.1.2 Interim Fix 473977

Readme File for: IBM Spectrum Symphony

Product Release: 7.1.2

Update Name: Interim Fix 473977

Fix ID: sym-7.1.2-build473977-cs

Publication Date: November 17, 2017

When a client application in IBM Spectrum Symphony 7.1.2 does not set a timeout for the closeSession method, the closeSession call hangs indefinitely under some circumstances, causing creation of new sessions in multi-thread clients to hang. This interim fix provides a resolution for this issue by introducing a new environment variable, SOAM_SESSION_CLOSE_TIMEOUT, which specifies the duration within which a session must be closed. If a session is not closed within the specified duration, the closeSession call is terminated. The recommended value for SOAM_SESSION_CLOSE_TIMEOUT is 5 (seconds) or greater. By default, the environment variable is not defined.

Contents

1. List of fixes

2. Download location

3. Product and components affected

4. Installation and configuration

5. Uninstallation

6. List of files

7. Copyright and trademark information

1.     List of fixes

APAR: P102419

2.     Download location

Download interim fix 473977 from the following location: https://www.ibm.com/eserver/support/fixes/

3.     Product and components affected

Component name, Platform, Fix ID:

SOAM, Windows x86_64, sym-7.1.2-build473977-cs

4.     Installation and configuration

Follow the instructions in this section to download and install this interim fix in your cluster.

System requirements

Windows x86_64

Installing on management and compute hosts

1.      Log on to the master host in the cluster as the cluster administrator and disable your applications:

> soamcontrol app disable all

2.      Log on to each management and compute host in the cluster, copy the sym-7.1.2.0-soamcore-7.1.2.0_build473977.msp package, and complete one of the following steps:

o   For an interactive installation, double-click the .msp package and follow the prompts.

o   For a silent installation, enter the following command from the command prompt:

C:\>msiexec /update C:\sym-7.1.2.0-soamcore-7.1.2.0_build473977.msp /l*v updateSym.log /norestart /quiet REINSTALLMODE=omus

The command syntax is as follows:

C:\>msiexec /update <sym_package_name_path> /l*v <sym_install_log> /norestart /quiet REINSTALLMODE=omus

where:

o    <sym_package_name_path> is the fully qualified file name of the .msp package.

o    <sym_install_log> is the log file for the upgrade.

3.      Run the “pversions” command to verify the installation. For example:

> pversions

IBM Spectrum Computing family: IBM WebSphere Application Server Liberty Profile 8.5.5.9

IBM Spectrum Computing family: EGO management 3.4.0

IBM Spectrum Computing family: SOAM core 7.1.2 for IBM Spectrum Symphony 7.1.2

Update for Symphony 7.1.2.0 (build"473977")

IBM Spectrum Computing family: SOAM management 7.1.2 for IBM Spectrum Symphony 7.1.2

IBM Spectrum Computing family: EGO core 3.4.0

IBM Spectrum Computing family: Monitoring for IBM Spectrum Scale 3.4.0

IBM Spectrum Computing family: EGO RESTful API Server 3.4.0

IBM Spectrum Computing family: IBM JRE 1.8.0.3

Copyright IBM Corp. 1992, 2016. All rights reserved.

    US Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

4.      Configure the SOAM_SESSION_CLOSE_TIMEOUT environment variable in the application profile:

o   From the cluster management console, go to Workload > Symphony > Application Profiles and click your application profile. In the Service Definition section, expand Environment Variables, add a new one named SOAM_SESSION_CLOSE_TIMEOUT, and set a value (5 is recommended).

o   From the command line interface, manually edit the application profile to add SOAM_SESSION_CLOSE_TIMEOUT; then, register the application by using the soamreg command. For example:

    <Service default="true" description="The Symping Service" name="sympingservice">

        <osTypes>

            <osType fileNamePattern="%sessionId%.%taskId%." logDirectory="${SOAM_HOME}/work" name="all" startCmd="${SOAM_HOME}/${VERSION_NUM}/${EGO_MACHINE_TYPE}/bin/sympingservice" subDirectoryPattern="symping7.1.2/%sessionId%" workDir="${SOAM_HOME}/work">

            <env name="SOAM_SESSION_CLOSE_TIMEOUT">5</env>

</osType>

        </osTypes>

5.      Log on to the master host in the cluster as the cluster administrator and enable your applications:

> soamcontrol app enable <appName>

Installing on client hosts

1.      Log on to each client host in the cluster and copy the symclnt-7.1.2.0_build473977.msp package.

2.      Complete one of the following steps:

o   For an interactive installation, double-click the .msp package and follow the prompts.

o   For a silent installation, enter the following command from the command prompt:

C:\>msiexec /update C:\symclnt-7.1.2.0_build473977.msp /l*v updateSym.log /norestart /quiet REINSTALLMODE=omus

The command syntax is as follows:

C:\>msiexec /update <sym_package_name_path> /l*v <sym_install_log> /norestart /quiet REINSTALLMODE=omus

where:

o    <sym_package_name_path> is the fully qualified file name of the .msp package.

o    <sym_install_log> is the log file for the upgrade.

3.      Set the environment variable in System Environment Variables or from the command prompt; for example:

> set SOAM_SESSION_CLOSE_TIMEOUT=5

5.     Uninstallation

If required, follow the instructions in this section to uninstall this interim fix in your cluster.

Uninstalling on management and compute hosts

1.      Log on to the master host in the cluster as the cluster administrator and disable your applications:

> soamcontrol app disable all

2.      Roll back this interim fix installation:

o   To roll back from the Windows Control Panel, go to Control Panel > Programs and Features > View installed updates, click Update for Symphony 7.1.2.0 (build"473977") and click Uninstall.

o   To roll back from the IBM Spectrum Symphony command prompt, enter the following command:

C:\>msiexec /uninstall {29B4D253-E159-468D-BB22-21C84B962938} /package {445FC793-46B4-4B0A-99CE-2662B1164812} /norestart /quiet /l*v sym_rollback.log

The command syntax is as follows:

C:\>msiexec /uninstall <interim_fix_code> /package <product_code> /norestart /quiet /l*v <rollback_log>

where:

o   <interim_fix_code> is the identifier of the .msp package for the interim fix; in this case, {29B4D253-E159-468D-BB22-21C84B962938}.

o   <product_code> is the identifier of the .msi file in the product installation package; in this case, {445FC793-46B4-4B0A-99CE-2662B1164812}.

o   <rollback_log> is the name of the log file to capture details of the interim fix rollback; in this case, sym_rollback.log.

3.      Remove the SOAM_SESSION_CLOSE_TIMEOUT environment variable from the application profile, then register the profile.

4.      Log on to the master host in the cluster as the cluster administrator and enable your applications:

> soamcontrol app enable <appName>

Uninstalling on client hosts

1.      Roll back this interim fix installation:

To roll back this interim fix installation from the Windows Control Panel, go to Control Panel > Programs and Features > View installed updates, click Update for Symphony 7.1.2.0 (build"473977") and click Uninstall.

To roll back this interim fix installation from the IBM Spectrum Symphony command prompt, enter the following command:

C:\>msiexec /uninstall {A7CF5D21-D0B6-48BC-AB85-DA0D79BC908A} /package {85D2044F-9BC1-4EAE-AED3-5575270DC18F} /norestart /quiet /l*v sym_rollback.log

The command syntax is as follows:

C:\>msiexec /uninstall <interim_fix_code> /package <product_code> /norestart /quiet /l*v <rollback_log>

where:

o   <interim_fix_code> is the identifier of the .msp package for the interim fix; in this case, {A7CF5D21-D0B6-48BC-AB85-DA0D79BC908A}.

o   <product_code> is the identifier of the .msi file in the product installation package; in this case, {85D2044F-9BC1-4EAE-AED3-5575270DC18F}.

o   <rollback_log> is the name of the log file to capture details of the interim fix rollback; in this case, sym_rollback.log.

2.      Remove the SOAM_SESSION_CLOSE_TIMEOUT environment variable in the System Environment Variables or from the command prompt.

6.     List of files

soambase.dll

soambase.pdb

7.     Copyright and trademark information

© Copyright IBM Corporation 2017

U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

IBM®, the IBM logo, and ibm.com® are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at www.ibm.com/legal/copytrade.shtml.