IBM Spectrum Symphony 7.1.2 Interim Fix 433608 Readme File

IBM Spectrum Symphony 7.1.2 Interim Fix 433608 Readme File

Abstract

The client hangs during the waitForSubmissionComplete action after sending a task to SSM because of a connection problem.

Description

After the client sends a task to SSM and waits for SSM’s response, the client can hang indefinitely because of a connection problem between the client and SSM. This fix gives instruments and trial fixes to address this issue.

This interim fix applies only to the following platform:

SSM: Linux 64-bit,

SOAM base: Linux 64-bit and Windows 64-bit

Readme file for: IBM® Spectrum Symphony

Product Release: 7.1.2

Update Name: Interim Fix 433608

Fix ID: sym-7.1.2-build433608-jpmc

Publication date: 16 December 2016

Last modified date: 16 December 2016

Contents:

1. List of fixes

2. Download location

3. Products or components affected

4. Installation and configuration

5. List of files

6. Copyright and trademark information

1. List of fixes

APAR: P102044

2. Download location

Download Fix 433608 from the following location: http://www.ibm.com/eserver/support/fixes/

3. Products or components affected

Product/Component Name, Platform:

IBM Spectrum Symphony/ssm, Linux 64-bit

IBM Spectrum Symphony/soambase, Linux and Windows 64-bit

4. Installation and configuration

4.1 Before installation

1. Stop the cluster. Log on to the linux master host as the cluster administrator and run:

>soamcontrol app disable all

>egosh service stop all

>egosh ego shutdown all

2. Back up files.

> $SOAM_SERVERDIR/ssm

> $SOAM_HOME/7.1.2/linux-x86_64/lib64/libsoambase.so

> $SOAM_HOME/7.1.2/linux-x86_64/lib/libsoambase.so

4.2 Installation steps

On Linux management and compute hosts:

Copy the sym-7.1.2.0_x86_64_build433608.tar.gz package to your hosts and then do the following steps:

>tar zxfo sym-7.1.2.0_x86_64_build433608.tar.gz -C $EGO_TOP

On Windows compute hosts:

Copy the soamcore-7.1.2.0_build433608.msp package to your compute hosts and then do one of the following steps:

Interactive installation

Double-click the IBM Spectrum Symphony MSP package to run the IBM Spectrum Symphony installer.

Silent installation

Run the IBM Spectrum Symphony installer from the command line using the following command:

C:\>msiexec /update <Sym_package_name_path> /l*v <Sym_install_log> /norestart /quiet REINSTALLMODE=omus

Where:

- Sym_package_name_path is the fully qualified file name of the MSP package in this release.

- Sym_install_log is the log file for the IBM Spectrum Symphony upgrade.

For example, to update a Windows 64-bit compute host, run the following command:

C:\>msiexec /update C:\soamcore-7.1.2.0_build433608.msp /l*v updateSym.log /norestart /quiet REINSTALLMODE=omus

4.3 After installation

1. Verify the installation.

On Linux management and compute hosts:

An example of verifying the installation on linux hosts by running ssm -V:

>ssm -V

IBM Spectrum Symphony 7.1.2 build 433608, Dec 05 2016

On Windows compute hosts:

An example of verifying the installation on windows by running pversions:

C:\>pversions
IBM Spectrum Computing family: IBM WebSphere Application Server Liberty Profile
8.5.5.9
IBM Spectrum Computing family: EGO management 3.4.0
IBM Spectrum Computing family: SOAM core 7.1.2 for IBM Spectrum Symphony 7.1.2
Update for Symphony 7.1.2.0 (build"433608")
IBM Spectrum Computing family: SOAM management 7.1.2 for IBM Spectrum Symphony 7.1.2
IBM Spectrum Computing family: EGO core 3.4.0
IBM Spectrum Computing family: Monitoring for IBM Spectrum Scale 3.4.0
IBM Spectrum Computing family: EGO RESTful API Server 3.4.0
IBM Spectrum Computing family: IBM JRE 1.8.0.3
Copyright IBM Corp. 1992, 2016. All rights reserved.
US Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

2. Start the cluster and enable the application.

Log on to the master host as the cluster administrator and run:

>egosh ego start all

>soamcontrol app enable <appName>

4.4 Uninstallation

1. Stop the cluster.

Log on to the master host as the cluster administrator and run:

>soamcontrol app disable all

>egosh service stop all

>egosh ego shutdown all

2. Uninstall.

On Linux management and compute hosts:

Log on to all Linux hosts in the cluster and restore the backup file for the following binary:

> $SOAM_SERVERDIR/ssm

> $SOAM_HOME/7.1.2/linux-x86_64/lib64/libsoambase.so

> $SOAM_HOME/7.1.2/linux-x86_64/lib/libsoambase.so

On Windows compute hosts:

You can use Microsoft Windows Control Panel (Control Panel > Programs and Features > View installed updates) to roll back to a previous IBM Spectrum Symphony package on a Windows host.

You can also roll back IBM Spectrum Symphony using the command line:

a) Get the IBM Spectrum Symphony package for IBM Spectrum Symphony 7.1.2 (for example, soamcore-7.1.2.0_build433608.msp in this case).

b) Use following command to rollback IBM Spectrum Symphony:

C:\>msiexec /uninstall <Sym_SP_path> /package <Sym_7.1.2_path> /norestart /quiet /l*v <Sym_rollback_log>

Where:

- Sym_SP_name_path is the fully qualified file name of the MSP package in this release.

- Sym_7.1.2_path is the fully qualified file name of the IBM Spectrum Symphony 7.1.2 MSI package.

- Sym_rollback_log is the log file for the IBM Spectrum Symphony rollback.

For example, to roll back IBM Spectrum Symphony on a Windows compute host, run:

C:\>msiexec /uninstall C:\soamcore-7.1.2.0_build433608.msp /package C:\soamcore-7.1.2.0.msi /norestart /quiet /l*v rollbackSym.log

3. Start the cluster and enable the application.

Log on to the master host as the cluster administrator and run:

>egosh ego start all

>soamcontrol app enable <appName>

5. List of files

sym-7.1.2.0_x86_64_build433608.tar.gz:

soam/7.1.2/linux-x86_64/etc/ssm

soam/7.1.2/linux-x86_64/lib64/libsoambase.so

soam/7.1.2/linux-x86_64/lib/libsoambase.so

soamcore-7.1.2.0_build433608.msp:

soam/7.1.2/w2k3_x64-vc7-psdk/lib64/soambase.dll

soam/7.1.2/w2k3_x64-vc7-psdk/lib64/soambase.pdb

soam/7.1.2/w2k3_x64-vc7-psdk/lib/soambase.dll

soam/7.1.2/w2k3_x64-vc7-psdk/lib/soambase.pdb

6. Copyright and trademark information

U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

IBM®, the IBM logo, and ibm.com® are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at www.ibm.com/legal/copytrade.shtml.