IBM Platform Symphony 6.1.0.1 Interim Fix 417756 Readme File

Abstract

PMC does not show application information, and prompts the error message: "The connection to the Session Director is down. Try again in a few moments."

Description

This fix resolves the PMC issue and enables PMC to show application information.

This interim fix applies only to the following platforms:

Windows 64-bit

Readme file for: IBM® Platform Symphony

Product/Component Release: 6.1.0.1

Update Name: Interim Fix 417756

Fix ID: sym-6.1.0.1-build417756

Publication date: 18 August 2016

Last modified date: 18 August 2016

Contents

1. List of fixes

2. Download location

3. Products or components affected

4. System requirements

5. Installation and configuration

6. List of files

7. Copyright and trademark information

1. List of fixes

APAR# P101860

2. Download location

http://www.ibm.com/eserver/support/fixes/

3. Products or components affected

Product/Component Name, Platform, Fix ID:

Platform Symphony/PMC, Windows 64-bit, sym-6.1.0.1-build417756

4. System requirements

You must have Platform Symphony 6.1.0.1 installed before applying this fix.

5. Installation and configuration

5.1 Before installation

Stop the WEBGUI service

Log on to the master host as the cluster administrator and run:

> egosh service stop WEBGUI


5.2 Installation steps

Download and install the soam6.1.0_win-x64_build417756.msp package on your Platform Symphony host.

Interactive installation:

Log in as the local administrator and double-click the Platform Symphony MSP package to run the Platform Symphony installer.

Silent installation:

1. Log in to all management hosts as the local administrator.

If you are logged in as a domain user in the Administrator group, then run Command Prompt as an administrator (for example, from the Start menu, right-click Command Prompt and select Run as administrator).

2. Run the Platform Symphony installer from the command line using the following command:

> msiexec /update <Symphony_package_name_path> /l*v <Symphony_install_log> /norestart /quiet REINSTALLMODE=omus

Where:

1) Symphony_package_name_path is the fully qualified file name of the Platform Symphony MSP package in this release.

2) Symphony_install_log is the log file for the Platform Symphony upgrade.

> msiexec /update C:\soam6.1.0_win-x64_build417756.msp /l*v updateSym.log /norestart /quiet REINSTALLMODE=omus

5.3 After installation

               1. Verify the installation using the pversions command on Windows.

The following output is an example of successfully running the verification command on management host:

> pversions
Platform EGO 1.2.7.0

IBM Platform Symphony 6.1.0.1
Update for Symphony 6.1.0.1 (build"417756")

Copyright International Business Machines Corp, 1992-2008, 2013.
US Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

               2. Clean up the GUI work directories and the browser cache. Delete all subdirectories and files in following directories:

%SOAM_HOME%\..\gui\work\*

3. Start the WEBGUI service.

Log on to the master host as the cluster administrator and run:

> egosh service start WEBGUI

5.4 Uninstallation

              1. Stop the WEBGUI service.

                Log on to the master host as the cluster administrator and run:

> egosh service stop WEBGUI

2. Roll back your changes.

Important:

You cannot use the Microsoft Windows "Add/Remove Programs" feature to roll back to a previous Platform Symphony package on a management or compute host.

a.) Get the Platform Symphony package for Platform Symphony 6.1.0.1 (for example, soam6.1.0_win-x64.msi in this case).

b.) Use the following command to roll back Platform Symphony:

On a Windows management host, run:

> msiexec /uninstall C:\soam6.1.0_win-x64_build417756.msp /package C:\soam6.1.0_win-x64.msi /norestart /quiet /l*v rollbackSym.log

3. Start the WEBGUI service.

Log on to the master host as the cluster administrator and run:

> egosh service start WEBGUI

6. List of files

soam6.1.0_win-x64_build417756.msp:

gui\soam\6.1\soamgui\WEB-INF\classes\com\platform\soam\gui\api\SOAMList.class;

gui\soam\6.1\symgui\WEB-INF\lib\soamgui.jar

7. Copyright and trademark information

© Copyright IBM Corporation 2016

U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

IBM®, the IBM logo and ibm.com® are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at www.ibm.com/legal/copytrade.shtml.