IBM Platform Symphony 5

IBM Platform Symphony 7.1 Interim Fix 401818 Readme File

Abstract

The service instance manager (SIM) kills a critical system process, causing Windows to no longer function and require a system reboot.

Description

SIM kills a critical system process, requiring a system reboot.

This interim fix applies only to the following platforms:

Windows 64-bit

Readme file for: IBM® Platform Symphony

Product/Component Release: 7.1 Fix Pack 1

Update Name: Interim Fix 401818

Fix ID: sym-7.1-build401818

Publication date: 19 May 2016

Last modified date: 19 May 2016

Contents

1. List of fixes

2. Download location

3. Products or components affected

4. System requirements

5. Installation and configuration

6. List of files

7. Copyright and trademark information

1. List of fixes

APAR# P101716

2. Download location

http://www.ibm.com/eserver/support/fixes/

3. Products or components affected

Product/Component Name, Platform, Fix ID:

Platform Symphony/ sim.exe, Windows 64-bit, sym-7.1-build401818

4. System requirements

You must have Platform Symphony 7.1 Fix Pack 1 installed before applying this fix.

5. Installation and configuration

5.1 Before installation

1. Disable the application.

Log on to the master host as the cluster administrator and run:

C:\>egosh user logon -u Admin -x Admin

C:\>soamcontrol app disable all

5.2 Installation steps

Download and install the soam7.1_win-x64_build401818.msp package on the Platform Symphony compute hosts.

1. Interactive installation:

Double-click the Platform Symphony MSP package to run the Platform Symphony installer.

2. Silent installation:

Run the Platform Symphony installer from the command line using the following command:

C:\>msiexec /update <Symphony_package_name_path> /l*v <symphony_install_log> /norestart /quiet REINSTALLMODE=omus

Where:

1) Symphony_package_name_path is the fully qualified file name of the Platform Symphony MSP package in this release.

2) symphony_install_log is the log file for the Platform Symphony upgrade.

For example, to install this fix on a Windows compute host, run:

C:\>msiexec /update C:\soam7.1_win-x64_build401818.msp /l*v updateSym.log /norestart /quiet REINSTALLMODE=omus

5.3 After installation

1. Verify the installation

The following output is an example of successfully running the verification command on compute host:

>sim -V

IBM Platform Symphony 7.1.0.0 build 401818, May 05 2016

US Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

2. Enable the application.

Log on to the master host as the cluster administrator and run:

C:\> soamcontrol app enable <appName>

5.4 Uninstallation

1. Disable the application.

Log on to the master host as the cluster administrator and run:

C:\>soamcontrol app disable all

2. Restore the backup files.

Important:

You cannot use the Microsoft Windows "Add/Remove Programs" feature to roll back to a previous Platform Symphony package on a management or compute host.

a.) Get the Platform Symphony package for Platform Symphony 7.1.0 (for example, soam7.1_win-x64.msi in this case).

b.) Use the following command to roll back Platform Symphony:

C:\>msiexec /uninstall <Sym_SP_path> /package <Sym_7.1.0_path> /norestart /quiet /l*v <sym_rollback_log>

Where:

1) Sym_SP_path is the fully qualified filename of the Platform Symphony MSP package in this release.

2) Sym_7.1.0_path is the fully qualified filename of the Platform Symphony 7.1.0 MSI package.

3) sym_rollback_log is the log file for the Platform Symphony rollback.

For example, to roll back Platform Symphony on a Windows compute host, run:

C:\>msiexec /uninstall C:\soam7.1_win-x64_build401818.msp /package C:\ soam7.1_win-x64.msi /norestart /quiet /l*v rollbackSym.log

3. Enable the application.

Log on to the master host as the cluster administrator and run:

C:\> soamcontrol app enable <appName>

6. List of files

soam7.1_win-x64_build401818.msp:

soam\7.1\w2k3_x64-vc7-psdk\etc\sim.exe

soam\7.1\w2k3_x64-vc7-psdk\etc\sim.pdb

7. Copyright and trademark information

U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

IBM®, the IBM logo and ibm.com® are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at www.ibm.com/legal/copytrade.shtml.