IBM Platform Symphony 7.1 Interim Fix 400766 Readme File

Abstract

The Platform Symphony client may crash or hang when the SSM connection is unstable.


Description

The Platform Symphony client may crash or hang when the connection between the Platform Symphony client and SSM is unstable, and you encounter this message to indicate the unavailable connection:

Domain <Application>: The connection is no longer available for usage. It was either already closed by the client or went out of scope. Check the application code to ensure it is being used correctly.
 

This interim fix applies only to the following platforms:

Linux 64-bit, Windows 64-bit, x86-64-sol10-stlport4

Readme file for: IBM® Platform Symphony

Product/Component Release: 7.1 Fix Pack 1

Update Name: Interim Fix 400766

Fix ID: sym-7.1-build400766

Publication date: 27 April 2016

Last modified date: 27 April 2016

Contents

1. List of fixes

2. Download location

3. Products or components affected

4. System requirements

5. Installation and configuration

6. List of files

7. Copyright and trademark information

1.    List of fixes

APAR#P101669

2.    Download location

http://www.ibm.com/eserver/support/fixes/

3.    Products or components affected

Product/Component Name, Platform, Fix ID:

Platform Symphony/soambase, Linux x64, Windows 64-bit, x86-64-sol10-stlport4, sym-7.1-build400766

4.    System requirements

You must have Platform Symphony 7.1 Fix Pack 1 installed before applying this fix.

5.    Installation and configuration

5.1   Before installation

 1. Disable the application.

Log on to the master host as the cluster administrator and run:

>egosh user logon -u Admin -x Admin

>soamcontrol app disable all

 

 2. Back up files that will be replaced by this fix on all Linux and Solaris hosts.

For Linux 64-bit Platform Symphony hosts:

soam/7.1/linux2.6-glibc2.3-x86_64/lib64/libsoambase.so

soam/7.1/linux2.6-glibc2.3-x86_64/lib/libsoambase.so

 

For Linux 64-bit Platform Symphony Developer Edition hosts:

7.1/linux2.6-glibc2.3-x86_64/lib64/libsoambase.so

7.1/linux2.6-glibc2.3-x86_64/lib/libsoambase.so

 

For Linux 64-bit client hosts:

lib64/libsoambase.so

lib/libsoambase.so

 

For Solaris 64-bit Platform Symphony Developer Edition hosts:

7.1/x86-64-sol10-stlport4/lib64/libsoambase.so

7.1/x86-64-sol10-stlport4/lib/libsoambase.so

For Solaris 64-bit client hosts:

lib64/libsoambase.so

lib/libsoambase.so

5.2   Installation steps

On Linux and Solaris host:

Log in as the cluster administrator user and decompress the .tar file to your Platform Symphony installation directory.

For Linux 64-bit Platform Symphony hosts:

> cd $EGO_TOP

> tar -zxvf sym7.1_lnx26-lib23-x64_build400766.tar.gz

 

For Linux 64-bit Platform Symphony Developer Edition hosts:

> cd $SOAM_HOME

> tar -zxvf symde7.1_lnx26-lib23-x64_build400766.tar.gz

 

For Linux 64-bit client hosts:

> cd $SOAM_HOME

> tar -zxvf symclnt7.1_lnx26-lib23-x64_build400766.tar.gz

 

For Solaris 64-bit Platform Symphony Developer Edition hosts:

> cd $SOAM_HOME

> tar -zxvf symde7.1_sol10-stlport4_x64_build400766.tar.gz

 

For Solaris 64-bit client hosts:

> cd $SOAM_HOME

> tar -zxvf symclnt7.1_sol10-stlport4_x64_build400766.tar.gz

 

On Windows host:

Download and install soam7.1_win-x64_build400766.msp on the Platform Symphony management host and compute host.

Download and install symclnt7.1_win-x64_build400766.msp on the Platform Symphony client host.

Download and install symde7.1_win-x64_build400766.msp on the Platform Symphony Developer Edition host.  

               Interactive installation:

Log in as the local administrator and double-click the Platform Symphony MSP package to run the Platform Symphony installer.

              Silent installation:

1. Log in as the local administrator.

If you are logged in as a domain user in the Administrator group, then run Command Prompt as an administrator (for example, from the Start menu, right-click Command Prompt and select Run as administrator).

2. Run the Platform Symphony installer from the command line using the following command:

C:\>msiexec /update <Symphony_package_name_path> /l*v <symphony_install_log> /norestart /quiet REINSTALLMODE=omus

Where:

1)  Symphony_package_name_path is the fully qualified file name of the Platform Symphony MSP package in this release.

2)  symphony_install_log is the log file for the Platform Symphony upgrade.


For example, to install this fix on a Windows management host, run:

C:\>msiexec /update C:\soam7.1_win-x64_build400766.msp /l*v updateSym.log /norestart /quiet REINSTALLMODE=omus

 

5.3   After installation

               1. Verify the installation using the pversions command on Windows.

The following output is an example of successfully running the verification command on management host:

C:\Program Files\IBM\Platform\soam>pversions

               Platform EGO 3.1.0

 

               IBM Platform Symphony 7.1.0

               Update for Symphony 7.1.0 (build"400766")

 

               Copyright IBM Corp. 1992, 2014. All rights reserved.

        US Government Users Restricted Rights - Use, duplication or  disclosure restricted by GSA ADP Schedule Contract with IBM orp.              

               2.  Enable the application.

Log on to the master host as the cluster administrator and run:

> soamcontrol app enable <appName>

5.4   Uninstallation

1. Disable the application.

Log on to the master host as the cluster administrator and run:

>soamcontrol app disable all

 

2. Restore the backup files on Linux and Solaris host.

For Linux 64-bit Platform Symphony hosts:

soam/7.1/linux2.6-glibc2.3-x86_64/lib64/libsoambase.so

soam/7.1/linux2.6-glibc2.3-x86_64/lib/libsoambase.so

 

For Linux 64-bit Platform Symphony Developer Edition hosts:

7.1/linux2.6-glibc2.3-x86_64/lib64/libsoambase.so

7.1/linux2.6-glibc2.3-x86_64/lib/libsoambase.so

 

For Linux 64-bit client hosts:

lib64/libsoambase.so

lib/libsoambase.so

 

For Solaris 64-bit Platform Symphony Developer Edition hosts:

7.1/x86-64-sol10-stlport4/lib64/libsoambase.so

7.1/x86-64-sol10-stlport4/lib/libsoambase.so

 

For Solaris 64-bit client hosts:

lib64/libsoambase.so

lib/libsoambase.so

 

3. Restore the backup files on Windows hosts.

       Important:

a.)      Get the Platform Symphony package for Platform Symphony 7.1 (for example, soam7.1_win-x64.msi in this case).

b.)      Use the following command to roll back Platform Symphony:

C:\>msiexec /uninstall <Sym_SP_path> /package <Sym_7.1_path> /norestart /quiet /l*v <sym_rollback_log>

 Where:

1) Sym_SP_path is the fully qualified filename of the Platform Symphony MSP package in this release.

2) Sym_7.1_path is the fully qualified filename of the Platform Symphony 7.1 MSI package.

3) sym_rollback_log is the log file for the Platform Symphony rollback.

For example, to roll back Platform Symphony on a Windows management or compute host, run:

C:\>msiexec /uninstall C:\soam7.1_win-x64_build400766.msp /package C:\soam7.1_win-x64.msi /norestart /quiet /l*v rollbackSym.log

4.  Enable the application.

Log on to the master host as the cluster administrator and run:

> soamcontrol app enable <appName>



6.    List of files

sym7.1_lnx26-lib23-x64_build400766.tar.gz: 

soam/7.1/linux2.6-glibc2.3-x86_64/lib64/libsoambase.so

soam/7.1/linux2.6-glibc2.3-x86_64/lib/libsoambase.so

 

symde7.1_lnx26-lib23-x64_build400766.tar.gz:

7.1/linux2.6-glibc2.3-x86_64/lib64/libsoambase.so

7.1/linux2.6-glibc2.3-x86_64/lib/libsoambase.so

 

symclnt7.1_lnx26-lib23-x64_build400766.tar.gz:

lib64/libsoambase.so

lib/libsoambase.so

 

symclnt7.1_sol10-stlport4_x64_build400766.tar.gz:

lib64/libsoambase.so

lib/libsoambase.so

 

symde7.1_sol10-stlport4_x64_build400766.tar.gz:

7.1/x86-64-sol10-stlport4/lib64/libsoambase.so

7.1/x86-64-sol10-stlport4/lib/libsoambase.so

 

soam7.1_win-x64_build400766.msp:

soam\7.1\w2k3_x64-vc7-psdk\lib64\soambase.dll

soam\7.1\w2k3_x64-vc7-psdk\lib64\soambase.lib

soam\7.1\w2k3_x64-vc7-psdk\lib64\soambase.pdb

soam\7.1\w2k3_x64-vc7-psdk\lib\soambase.dll

soam\7.1\w2k3_x64-vc7-psdk\lib\soambase.lib

soam\7.1\w2k3_x64-vc7-psdk\lib\soambase.pdb

 

symclnt7.1_win-x64_build400766.msp:

lib64\soambase.dll

lib64\soambase.lib

lib64\soambase.pdb

lib\soambase.dll

lib\soambase.lib

lib\soambase.pdb

 

symde7.1_win-x64_build400766.msp:

7.1\w2k3_x64-vc7-psdk\lib64\soambase.dll

7.1\w2k3_x64-vc7-psdk\lib64\soambase.lib

7.1\w2k3_x64-vc7-psdk\lib64\soambase.pdb

7.1\w2k3_x64-vc7-psdk\lib\soambase.dll

7.1\w2k3_x64-vc7-psdk\lib\soambase.lib

7.1\w2k3_x64-vc7-psdk\lib\soambase.pdb

 

7.    Copyright and trademark information

© Copyright IBM Corporation 2016

 

U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

 

IBM®, the IBM logo and ibm.com® are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at www.ibm.com/legal/copytrade.shtml.