IBM Platform Symphony 7.1 Interim Fix #396388 Readme File

Abstract

When attempting to retrieve logs for more than one host using the Platform Management Console, the system retrieves no logs and shows an error message.

Description

If you have selected to view logs for multiple hosts using the Platform Management Console (Reports & Logs > System Logs), and one of the selected hosts is in closed state, the system is unable to retrieve any logs for any hosts. The “Domain <EGO>: Timeout waiting for remote FAM agent to connect to request client. The timeout was 15 seconds. Retry your request.” error message displays instead.

After applying this fix, you can successfully retrieve the logs for the selected hosts.

This fix applies to all supported platforms.

Readme file for: IBM® Platform Symphony

Product/Component Release: 7.1 Fix Pack 1

Update Name: Interim Fix 396388

Fix ID: sym-7.1-build396388

Publication date: March 31, 2016

Last modified date: March 31, 2016

 

Contents:

1.     List of fixes

2.     Download location

3.     Products or components affected

4.     Installation and configuration

5.     List of files

6.     Copyright and trademark information

1.    List of fixes

       APAR: P101655.

2.    Download location

       Download Interim Fix 396388 from the following location: http://www.ibm.com/eserver/support/fixes/

3.    Products or components affected

Product/Component Name

Platform Symphony/GUI

4.    Installation and configuration

     4.1         Before installation

1.  Stop the WEBGUI service:

> egosh user logon -u Admin -x Admin

> egosh service stop WEBGUI

2.  Back up file the following file:

  > $EGO_TOP/gui/3.1/lib/egogui.jar

      4.2       Installation steps

      1. Decompress the sym7.1-build396388.tar.gz package.

      2. Copy the egogui.jar file to the following directory on the management hosts:

  > cp egogui.jar $EGO_TOP/gui/3.1/lib/

       4.3      After installation

      1. Clean up the GUI work directory and the browser cache by deleting all subdirectories and files from in this directory:

  > rm -rf $EGO_TOP/gui/work/*

      2. Start the WEBGUI service:

        > egosh user logon -u Admin -x Admin

        > egosh service start WEBGUI

        4.4     Uninstalling

        1.   Stop the WEBGUI service:

> egosh user logon -u Admin -x Admin

> egosh service stop WEBGUI

      2.    Restore the following file on all management hosts with the backed-up file:

         > $EGO_TOP/gui/3.1/lib/egogui.jar

      3.    Clean up the GUI work directory and the browser cache by deleting all subdirectories and files in this directory:

         > rm -rf $EGO_TOP/gui/work/*

      4.    Start the WEBGUI service.

         > egosh service start WEBGUI

5.    List of files

egogui.jar

6.    Copyright and trademark information

 

            © Copyright IBM Corporation 2016

            U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

            IBM®, the IBM logo and ibm.com® are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at www.ibm.com/legal/copytrade.shtml.