IBM Platform Symphony 6

IBM Platform Symphony 6.1.0.1 Fix Patch #230423

Readme File

Abstract

When the cluster encounters problems, such as memory issues, SSM will not be able to locate the service snapshot using the specified service name. SSM can therefore send queued tasks to an unsuitable SIM, and the SIM is unable to process the task successfully. SSM resends the task to the SIM, causing an infinite loop.

Description

Ÿ When the above issue happens, it causes the following problems:

1) CPU usage is constantly high.

2) Other tasks have minimal opportunity to run; this backlogs the tasks.

3) Log messages will be printed repeatedly or endlessly, causing increased disk usage.

Ÿ The fix for this problem is to break the infinite loop, so that SSM releases the SIM resource. SSM will send the task to the new SIM for processing.

This fix patch applies only to the following platform:

· Windows 64-bit

Readme file for: IBM® Platform Symphony

Product/Component Release: 6.1.0.1

Update Name: Fix pack

Fix ID: sym-6.1.0.1-build230423-mumss

Publication date: 5^th Mar, 2014

Last modified date: 5^th Mar, 2014

Contents

1. List of fixes

2. Download location

3. Products or components affected

4. System requirements

5. Installation and configuration

6. List of files

7. Copyright and trademark information

1. List of fixes

APAR# P100333

2. Download location

Download Fix #230423 from the following location:

http://www.ibm.com/eserver/support/fixes/

3. Products or components affected

Product/Component Name, Platform, Fix ID:

Platform Symphony/ssm, Windows 64-bit, sym-6.1.0.1-build230423-mumss

4. System requirements

Not applicable.

5. Installation and configuration

5.1 Before installation

1. Disable all applications

Log on to the master host as the cluster administrator and run:

C:\> soamcontrol app disable all

5.2 Installation steps

Install soam6.1.0_win-x64-230423.msp on the master host and each candidate host.

· Interactive installation:

Download the appropriate soam6.1.0_win-x64-230423.msp package and double-click the SOAM MSP package to run the SOAM installer.

· Silent installation:

Run the SOAM installers from the command line using the following commands:

C:\>msiexec /update <soam_package_name_path> /l*v <soam_install_log> /norestart /quiet REINSTALLMODE=omus

where:

- soam_package_name_path is the fully qualified file name of the SOAM MSP package in this release.

- soam_install_log is the log file for the SOAM upgrade.

For example, to update a Windows 64-bit master host, run the following commands:

C:\>msiexec /update C:\soam6.1.0_win-x64-230423.msp /l*v updateSOAM.log /norestart /quiet REINSTALLMODE=omus

5.3 After installation

1. Verify the installation

C:\>%SOAM_HOME%/6.1/w2k3_x64-vc7-psdk/etc/ssm -V

Platform Symphony 6.1.0.1.230423, Feb 26 2014

2. Enable all applications

Log on to the master host as the cluster administrator and run:

C:\> soamcontrol app enable <appName>

5.4 Uninstallation

1. Disable all applications

Log on to the master host as the cluster administrator and run:

C:\> soamcontrol app disable all

2. Uninstall

Use the following command on each management host to roll back SOAM:

C:\>msiexec /uninstall <SOAM_SP_path> /package <SOAM_6.1.0.1_path> /norestart /quiet /l*v <sym_rollback_log>

where:

- SOAM_SP_path is the fully qualified file name of the SOAM MSP package in this release.

- SOAM_6.1.0.1 path is the fully qualified file name of the SOAM 6.1.0.1 msi package.

- SOAM_rollback_log is the log file for the SOAM rollback.

6. List of files

ssm.exe

ssm.pdb

7. Copyright and trademark information

U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

IBM®, the IBM logo and ibm.com® are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at www.ibm.com/legal/copytrade.shtml.