Prerequisites for IBM Service Station

Before beginning to set up and use IBM® Service Station, you need to ensure that you have met certain prerequisites, such as networking requirements.

Networking

IBM Service Station can connect to IBM support through direct Internet (direct HTTPS connection) or proxy connection paths. First, ensure that your system has internet connectivity.

Service Station can connect to IBM support through a direct connection, through a user-supplied proxy, or through a firewall that you must configure to allow communication with IBM. Ensure that the following IP addresses and port numbers have bi-directional communication open.
Note: IP addresses are subject to change, so ensure that you use DNS names whenever possible.
Table 1. Network connections
DNS name IP address Port
www6.software.ibm.com 170.225.15.41 443
download4.boulder.ibm.com 170.225.15.107 80
download4.mul.ie.ibm.com 129.35.224.107 80
delivery04-bld.dhe.ibm.com 170.225.15.104 80
delivery04-bld.dhe.ibm.com 129.35.224.104 80
delivery04-mul.dhe.ibm.com 129.35.224.115 80
delivery04-mul.dhe.ibm.com 170.225.15.115 80
delivery04.dhe.ibm.com 129.35.224.105 80
delivery04.dhe.ibm.com 170.225.15.105 80
download3.boulder.ibm.com 170.225.15.76 80
download3.mul.ie.ibm.com 129.35.224.114 80
eccgw01.boulder.ibm.com 207.25.252.197 443
eccgw02.rochester.ibm.com 129.42.160.51 443
www.ibm.com 129.42.56.216 443
www.ibm.com 129.42.58.216 443
www.ibm.com 129.42.60.216 443
www-03.ibm.com 204.146.30.17 443
www.ibm.com 129.42.56.216 80
www.ibm.com 129.42.58.216 80
www.ibm.com 129.42.60.216 80
www-03.ibm.com 204.146.30.17 80

Internet browsers

Service Station includes a web-based user interface that you use to set up and monitor service station discovery and transmission. Service Station supports Microsoft Internet Explorer V8.0 and Mozilla Firefox V3.6. You can download these browsers from the following sites: