Service information
The Service information panel shows the service information that is
collected by Electronic Service Agent and sent to IBM support.
- Select action - Select the following action to perform on the
software information collection selected in the Select column.
- Collect information - Select to run a collection of selected types of service
information.
- Go - Click to perform the selected action.
- Select column - Click to select the type of service information collection that you would like to collect.
- Type column - Displays the type of service information.
- Enabled column - Displays whether or not automatic collection
is enabled for this type of service information.
- Last collected column - Displays the date and time that the last collection occurred for this type of service information. Information is sent to IBM support only if it has changed since the last time it was sent.
- Next collection column - Displays the next date and time that this type
of service information will be collected.
- Collect information - Click to start a software collection.
- Run operational test - Click to run an operational test to verify connectivity between the system and IBM support.
Panel buttons
- Go - Click to perform the selected action.
- Collect information - Click to start a software collection. The collect information button is available on supported versions only.
- Run operational test - Click to run an operational test to verify connectivity between the system and IBM support.
- OK - Click to return to the previous panel.