Import configuration
The Import configuration panel allows you to import an Electronic
Service Agent configuration file so you can use the same contact and location information and operational settings as used on another system or to easily make several configuration changes without having to navigate through multiple GUI panels.
When you import a configuration file, it is considered to be either local or
remote depending on the following:
- Local: The configuration file is on the system where Electronic Service Agent is running, the same system on which this browser session is running.
- Remote: The configuration file is on the system where Electronic Service Agent is running, but the configuration file is not on the system where the browser is running.
Enter a file containing Electronic Service Agent configuration information
- Import local - Select to import the configuration file that is on the same system as the browser you are using for the Electronic Service Agent GUI.
- Import remote - Select to import the configuration file that is on the system where Electronic Service Agent
is running, which is different from where the browser is running.
- File name - Enter the name of the configuration file you want to import.
- Browse - Click to find the local configuration file that you want to import.
- Import - Click to import the configuration information from the specified file.
Panel buttons
- Browse - Click to find the local configuration file that you want to import.
- Import - Click to import the configuration information from the specified file.
- Cancel - Click to return to the previous panel without saving the changes to
the panel.