Electronic Service Agent Activation Wizard

The activation wizard will take you through the steps to activate Electronic Service Agent on your system. The activation includes specifying contact information and connectivity information to enable your system to connect to IBM support. Enter the required fields on each panel of the wizard, and click Next to proceed to the next panel.

Contact information

Enter the contact information about the person that IBM support may contact about a problem reported by Electronic Service Agent.

Location information

Enter the details describing the physical location of the system being monitored by the Electronic Service Agent.

SMTP

Select to enable e-mail notification, and enter detailed Simple Mail Transfer Protocol (SMTP) server settings.

IBM ID

Use this panel to associate one or more existing IBM IDs with your system. You must have an existing IBM ID before associating it with your system. This association will authorize users to view service information that was sent to IBM support by Electronic Service Agent.

In order to register for an IBM ID, associate an IBM ID with this system, or manage IBM IDs, do the following:

Connectivity

Select to allow the ESA to connect to IBM support, and then select the connection type that the system or logical partition will use to connect to IBM support.

Note: Selecting both Direct and Proxy connection types is allowed. You can specify which type of connection you want to attempt first on the Proxy panel.

The following connection types are available:

Proxy

Enter the proxy server connection details associated with the proxy connection you set up on the previous Connectivity panel:

Proxy destination requires HTTP basic authentication

Select to require basic authentication and provide the following details:

Try using this proxy path before trying the direct connection path.

Select this option to attempt a connection through the proxy server first. If this connection fails, the ESA will attempt a direct connection to IBM.

Test

Select to have ESA test any connectivity or notification connections that you set up on the previous panels. Test results will display on the final results panel of this Wizard.

Summary

Review your selections, and click Activate to activate ESA.

Results

Displays the results of your activation and any additional tests you selected to perform. Click Finish to save and close the Wizard.

Panel buttons

Required fields

Required fields are designated by an asterisk: *