IBM Content Navigator Container, Version 3.0.8.0 Interim Fix 2 Readme

This readme document contains information about installation and removal of the interim fix and about known problems, restrictions, and solutions in support of IBM Content Navigator Container Version 3.0.8.0.

Readme file for:
IBM Content Navigator Container.
Product or component release:
Version 3.0.8.0
Update name:
Interim Fix 2
IBM Content Navigator build number:
icn308.002.159
IBM Content Navigator Fix ID:
3.0.8.0-ICN-Container-IF002
Publication date:
September 25, 2020
Last modified date:
September 25, 2020
Additional documentation for IBM Content Navigator Container 3.0.8.0 can be found at : https://www.ibm.com/support/knowledgecenter/en/SSGLW6_5.5.0/com.ibm.p8toc.doc/containers.htm

Included Components

New Features

Known problems, restrictions, and solutions

Teamspace deletion may fail
An attempt to delete a teamspace may fail with the error, - "The IBM Content Navigator task manager service cannot be reached." - when using Task Manager Container v3.0.8 Interim Fix 1 with this interim fix. To resolve this, download an updated copy of Task Manager Container v3.0.8 Interim Fix 2, with the most recent timestamp and deploy it.
Java and Google Chrome
Some features of IBM Content Navigator Container use Java applets. If you access IBM Content Navigator from Google Chrome, Version 42 or later, Chrome displays a message that the plug-in is blocked if you use an applet-based feature. Starting with Google Chrome, Version 42, the Netscape Plugin Application Programming Interface (NPAPI) is disabled by default. Web applications that use Java applets do not function properly unless NPAPI is re-enabled. For more information on configuring NPAPI-based Java plug-ins under Google Chrome, Version 42, see:

Oracle Java Runtime Environment security warnings

You might see security warnings and update requests when using certain versions of Oracle Java Runtime Environment (JRE).
For information about issues with Oracle JRE, see http://www.ibm.com/support/docview.wss?uid=swg21640073

Additional Known problems and restrictions are documented in the 3.0.7.0 topic https://www.ibm.com/support/knowledgecenter/en/SSGLW6_5.5.0/com.ibm.p8.containers.doc/containers_knownissues.htm.

Download location

You can access the container images in the IBM Docker registry with your IBMid (Option 1), or you can download images from Fix Central (Option 2).

  1. If you will be accessing the IBM entitled registry, follow instructions given later in this readme.
    The image name:tag value is navigator:ga-308-icn-if002 and & navigator-sso:ga-308-icn-if002.
  2. Fix Central
    • Download Interim Fix 3.0.8.0-ICN-Container-IF002. You need an IBM login and password to access this download location, as well as entitlement to this interim fix in order to access it. Please contact IBM Support if you need assistance.
    • The interim fix image name is 3.0.8.0-ICN-Container-IF002.tgz.

Preparing Navigator Image for deployment

If you downloaded the container package from Fix Central it must be expanded and then uploaded into the target Docker registry.
  1. Move to  3.0.8.0-ICN-Container-IF002.tgz download location
  2. Log in to your Kubernetes cluster.
  3. Run a kubectl command to make sure that you have access to Kubernetes.
  4. Change to the namespace/project where the existing services are deployed.
  5. Login to a Docker registry with your credentials
  6. Obtain loadimages script from ecm-container service: https://github.com/ibm-ecm/container-samples/tree/5.5.5/scripts
  7. Run the scripts/loadimages.sh script to load the images into your Docker registry.
      • -p PPA archive files location or archive filename
      • -r Target Docker registry and namespace/project
      • -l Optional: Target a local registry
  8. The following example shows the input values in the command line on OCP v3.11. On OCP v4.x the default docker registry is based on the host name, for example "default-route-openshift-image-registry.ibm.com".

Prerequisites for Version 3.0.8.0 Container Interim Fix 2

Deploying under Kubernetes managed environment

If you are using this interim fix as part of a new installation of the Content Platform Engine container, see
To use this Interim Fix to update a deployment of the Content Platform Engine container, follow the procedures in the Interim Fix Update Readme file appropriate to your cloud platform:
  1. Follow the procedures below as directed in the Readme appropriate to your cloud platform:

  2. Open the IBM Content Navigator URL on a browser to verify that it is accessible. For example: https://[navigator route or service name]/navigator.

Fixes included in IBM Content Navigator Version 3.0.8 Interim Fix 2

The fixes that were provided in previous IBM Content Navigator Version 3.0.8 Interim Fixes are combined in this fix.


IO27960 Unable to do 'Download as PDF' action on an AFP file using the AFP2PDF viewer.

(IBM Content Manager OnDemand Users ) Download as PDF action fails using the AFP2PDF viewer. With this fix, AFP files will be downloaded as PDF correctly.


IO27963 Intermittent error when loading a dependent plugin in the browser.

(IBM Case Manager users) When loading IBM Case Manager, custom plugins that depend on the IBM Case Manager plugin are not loaded intermittently. With this fix, custom plugins that depend on the IBM Case Manager plugin are loaded continuously.


IO27987 Cannot sort results from an all-classes CM8 search that returns more than 200 items.

(IBM Content Manager users) When searching for All classes in CM8, columns cannot be sorted if the search returns more than 200 items and paging is required. With this fix, users can sort a column after they page through to the end of the search results.


IO27991 When using Internet Explorer, shaking occurs when clicking on a folder having a long name.

(IBM Content Navigator users) Using Internet Explorer, in the Browse pane/feature, if a folder having a long name that extends beyond the right boundary of folder tree pane, is clicked, this causes repeated back and forth horizontal scrolling (shaking) to occur. With this fix, this issue does not occur and clicking on the folder will cause scrolling to the right to occur and the full name of the folder is displayed without any shaking.


IO27992 Unable to export more then 1800 search resultsh.

(IBM Content Navigator users) Attempt to export more than 1800 search results fails without an error being displayed. Javascript logging shows an Out Of Memory error. With this fix, users will see the reason why the export request was not fulfilled.


IO27995 OnDemand HTML Viewer launches from only one load balancer URL, when multiple load balancers are used.

(IBM Content Manager OnDemand users) If there are multiple load balancers used, the OnDemand HTML Viewer (for line data documents) can be launched from only one load balancer URL. With this fix, the viewer launches on all load balancer URLs.


IO28007 Read-only users get an error message when viewing a document.

(IBM Content Manager users) Read-only users get an error message when viewing a document with 'When using the Open and Preview actions, display documents in the current window' option. With this fix, the document can open without error.


IO28009 All the columns are jumbled together when exporting an Microsoft Excel file as PDF.

(IBM Content Navigator users) When exporting a Microsoft Excel file (.xls) as PDF, all the columns are jumbled together without any spaces. With this fix the columns will be displayed correctly.


IO28013 Edit service asks for credentials and also crashes when opening a document.

(IBM Content Navigator users) When trying to open a document from desktop, Edit Service client asks for credentials again. Randomly, during opening a document, the plugin also crashes and stops working in the background. With this fix, the problem will no longer happen.


IO28016 Edit service client fails to launch in ie browser after enabling custom URL in administration desktop.

(IBM Content Navigator users) Edit service client fails to launch in ie browser after enabling custom URL in IBM Content Navigator administration desktop. With this fix, this problem will no longer occur.


IO28019 Text annotations migrated from IBM Content Manager (CM8) do not display accurately in Daeja ViewONE Virtual viewer.

(IBM Content Manager users) Text annotations migrated from a IBM Content Manager repository are not displaying accurately in Daeja ViewONE Virtual viewer. Some are not visible, while others are positioned incorrectly. They display correctly when the document is opened in CM Client for Windows application. With this fix, this issue is resolved and the annotations display correctly.


Security Issue: Cross-site scripting (XSS) vulnerability in ajaxViewerPrint.jsp fixed.



Fixes included in IBM Content Navigator Version 3.0.8 Interim Fix 1


IO27833 Document title field if made required in an entry template, is grayed out when multiple files are selected to be added.

(IBM FileNet Content Manager users) If Document Title is made a required field in an entry template and if multiple files are selected for upload when using it, Document Title is displayed as a required filed but is disabled and the user is unable to complete the add action. The text 'The file name will be used' is displayed in the grayed out field. If a single file is selected for upload, then Document Title is displayed as a required field with the file name as the value, but is enabled for editing. With this fix, this issue does not occur and the user is able to complete the add action even when selecting multiple files.


IO27843 Viewer window position is not consistent when using external monitor.

(IBM Content Navigator users) After the viewer window is closed and re-opened in an external monitor, the position of the new viewer window is changed. With this fix, the issue does not occur.


IO27854 Add document does not work correctly when using file type filters with entry templates.

(IBM FileNet Content Manager users) When trying to add a document with extension which is not allowed, the Add button is disabled. When the file type is changed to an allowed extension, the add button still remains disabled. Closing the Add document page and reopening allows to add the document. With this fix, the problem will no longer happen.


IO27857 Non-English (i.e. extended) characters in Document Title are garbled after saving a document using Microsoft Office Online.

(IBM FileNet Content Manager users) Non-English (i.e. extended) characters in Document Title are garbled after saving a document using Microsoft Office Online. With this fix, this issue does not occur.


IO27866 Plugin request filter may not be invoked if getRequestFilters() method returns null.

(IBM Content Navigator users) Plugin request filter may not be invoked if getRequestFilters() method returns null. With this fix, plugin request filter is executed as expected.


IO27881 Chrome displays visible horizontal scrollbar on the "Add Document" function.

The issue occurs in Google Chrome Broswer when user tries to add document, this issue doesn't occur in IE or Firefox. User navigates to an ICN folder and selects to add document, when the window shows at the bottom of the browser you can see that there is a horizontal scroll that doesn't add much benefit. With this fix the horizontal scroll should no longer be visible in Chrome browser.


IO27923 Download of TIFF files in IBM Content Navigator Container fails with CIWEB1059 error.

(IBM Content Navigator Container users) Download of TIFF files in IBM Content Navigator Container fails with CIWEB1059 error due to a timeout that occurs during conversion. With this fix, the timeout for conversion can be configured so that the download will be successful. The timeout can be set in under /opt/ibm/wlp/usr/servers/defaultServer/configDropins/overrides/docservices.properties.


IO27924 When opening multi-part (multipart) documents, a blank page may be displayed.

(IBM Content Navigator users) When opening multi-part (multipart) documents, a blank page may be displayed. With this fix, the multi-part documents display correctly.


IO27931 Creating a link to an external document improperly encodes the URL.

(IBM FileNet Content Manager users) Creating a link to an external document improperly encodes the URL causing the link to fail to be opened. With this fix, creating a link to an external document is properly encoded and the document can be opened successfully.


IO27939 Access to a desktop fails when multiple IBM Content Navigator container pods are used with SAML single sign-on.

(IBM Content Navigator users) When multiple container pods are deployed with SAML SSO, an attempt to access the desktop URL, will redirect to SAML IDP and back to the desktop URL after authentication. Sometimes the redirect back to the desktop URL fails. With the fix, the redirect back to the desktop URL will always work.


IO27940 Roles defined in the Default Instance security at the Class level are not being added to documents.

(IBM FileNet Content Manager users) Roles defined in the Default Instance security at the Class level are not being added to documents created using entry templates. With this fix, these roles are added.


IO27941 Folders are not always sorted when sorting using sortable system properties though documents can always be sorted using them.

(IBM FileNet Content Manager users) Folders are not always sorted when sorting using sortable system properties though documents can always be sorted using them. With this fix, folders will be sorted when using sortable system properties.


IO27942 OnDemand HTML Viewer cannot be used on Oracle WebLogic application server.

(IBM Content Manager OnDemand users) OnDemand HTML Viewer cannot be used on Oracle WebLogic application server. The viewer window does not launch when clicking on a line document. With this fix, the viewer launches successfully.


IO27943 When using Chrome browser, help icon of properties list in an entry template is not displayed in correct position.

(IBM Content Navigator users) When using Chrome browser, the help icon of properties list in an entry template layout is not displayed in correct position. With this fix, the help icon is displayed in the same line as the properties list.


IO27946 Permanent redaction mode is not available when the mime type contains parameters.

(IBM Content Navigator users) When opening a document of a mime type that contains a parameter, i.e., application/pdf;charset=UTF-8, in the IBM Daeja ViewONE Virtual viewer, the permanent redaction mode is not available. With this fix, the permanent redaction mode is available regardless of whether the mime type contains a parameter.


IO27957 Checkin action on a DocSign-signed document fails to be completed.

(IBM Content Navigator users) The checkin action on a DocSign-signed document fails to be completed using DocuSign plugin provided by IBM. With this fix, this issue is resolved and the checkin process completes successfully.


IO27958 Navigating between documents using the left and right arrow keys does not work in filmstrip view.

(IBM Content Navigator users) Trying to navigate from one document to the next with the right or left arrow keys does not work in filmstrip view because the focus is not on the current document icon. After randomly clicking the document icons in the filmstrip with the mouse, the arrows start to work correctly. With this fix, the arrow keys will work as expected.


IO27964 IBM Daeja ViewONE Virtual viewer displays a blank document when the locale is set to Arabic or Hebrew.

(IBM Content Navigator users) IBM Daeja ViewONE Virtual viewer displays a blank document when the locale is set to Arabic or Hebrew. With this fix, the issue is resolved.


IO27969 Work item remains locked after closing step processor.

(IBM FileNet Content Manager users) Work item remains locked (is not unlocked) when closing step processor window in Chrome browser. With this fix, users should see that the work item is unlocked after refreshing the in-basket.


IO27978 Selecting an item type in the class filter drop down of work feature displays document attributes from item type subset.

(IBM Content Manager users) Selecting an item type in the class filter drop down of Work feature displays document attributes from the item type subset view instead of from the item type. With this fix, the attributes from the item type are displayed.


Security Issue: Security vulnerability in login.jsp regarding password field fixed.


Security Issue: Security vulnerability in Apache codec fixed by upgrading Apache Commons codec.


Security Issue: Security vulnerability, Elliptic Curve Key Disclosure, fixed.


Security Issue: Security vulnerability in IBM Daeja ViewONE viewer that allows viewing inaccessible documents fixed.


Security Issue: Security vulnerability in validation of configuration request parameters fixed.



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