Readme file for: IBM® Case Manager
Update name: 5.3.3.0
Fix ID: 5.3.3.0-ICM-IF006
Publication date: 24 Feb 2020
Last modified date: 24 Feb 2020
This document provides information about the IBM Case Manager 5.3.3.0-ICM-IF006 Interim Fix.
The following issues are fixed in, and will require IBM Content Navigator Version 3.0.6 Interim Fix 5 (3.0.6.0-ICN-IF005) or later.2
The following issues are fixed in, and will require IBM Content Platform Engine 5.5.4 or later.2
Added Support for Business Objects in properties view for Work Details page when a Business Object on a Case Type is added in Step Designer as a case property for a step in a FileNet P8 task workflow. Business Object as a task property for a step is not supported.
The following issues are fixed in, and will require IBM Content Navigator Version 3.0.6 Interim Fix 3 (3.0.6.0-ICN-IF003) or later.2
The following issues are fixed in, and will require IBM Content Navigator Version 3.0.4 Interim Fix 7 (3.0.4.0-ICN-IF007) or later
The following issues are fixed in, and will require IBM Content Navigator Version 3.0.5 Interim Fix 5 (3.0.5.0-ICN-IF006) or later or IBM Content Navigator Version 3.0.6 Interim Fix 1 (3.0.6.0-ICN-IF001) or later
Case Health is installed and disabled by default when upgrading Object Stores without Case Health previously installed, i.e. ICM 5.3.1 or earlier. For more information see technote: Why are "Modified On" and "Modified by" properties updated after upgrading to IBM Case Manager v5.3.2 or later
For more information about IBM Case Manager V5.3.3 new features and known issues, see the IBM Case Manager Release Notes.
At the time of publication of this Interim Fix readme, the following problems, restrictions, and solutions were known:
1. As the release schedule for IBM Case Manager and its compatible products differ, IBM Case Manager can only qualify with what is available at the time of release of the interim fix. Newer versions of compatible software will still be supported with IBM Case Manager. IBM Case Manager will qualify with newer versions of IBM Content Navigator when it becomes available, even if it is not explicitly documented in this readme. 2. IBM Case Manager may document newer versions of IBM Content Navigator prior to the official release of IBM Content Navigator. The APAR listed has been tested and verified on a pre generally available release of IBM Content Navigator.
This Interim Fix is available on the IBM Fix Central website. To locate a fix on Fix Central, select Enterprise Content Management as your product group, Case Manager as your "Select from Enterprise Content Management" choice, 5.3.3.0 as the version, select the platform that applies, and search for this fix by using the complete fix ID. A fix ID is the package name that is used to identify a fix.
To access the Fix Central website and additional information about using Fix Central, see Fix Central.
For this Interim Fix, the following fix IDs are assigned:
Operating System |
Description |
|---|---|
| AIX | 5.3.3.0-ICM-AIX-IF006 |
| Windows | 5.3.3.0-ICM-WIN-IF006 |
| Linux | 5.3.3.0-ICM-LINUX-IF006 |
| Linux for System Z | 5.3.3.0-ICM-ZLINUX-IF006 |
The table lists the fixes and features in this Interim Fix.
| APAR | Type | Description |
|---|---|---|
Fix | You can't log in to case client in a non-english locale and you see an illegible message in the response header from a REST API. | |
Fix | In Chrome, the context menu disappears after you right-click a work item in the in-basket. | |
Fix | "CPE client build" isn't updated for an ICM environment when WebLogic is used. | |
Doc | You see a "SRVE0209E: writer already obtained" error in the application server logs when logging into Case Builder. | |
Fix | Case Manager timeline visualizer doesn't open after you upgrade Content Platform Engine. | |
Doc | DOC - in the topic about the Case Manager import solution wizard, a tip has incorrect information. | |
Fix | Configuring the 'Define a to-do task list to display in the widget' setting in the to-do list widget doesn't work. | |
Fix | Accessibility - tab focus moves to a hidden area of a page that shouldn't be exposed to the user. | |
Fix | Views for most to-do tasks don't open if one of the to-do tasks in the solution is corrupted. | |
Fix | The addAfterComment method incorrectly refers to the task id property. | |
Fix | ICM property editor getting marked as in error before getting focus. | |
Fix | There is white space between the case title and widget buttons on the Case Information widget. | |
Fix | You can't close the work details page if a case solution is associated with an EDS in IBM Content Navigator 3.0.7. |
| APAR | Type | Description |
|---|---|---|
Fix | SECURITY APAR - CVE-2019-4426 - Case Builder Servlet responds with JSON in the response body but does not set the correct content type and does not properly encode the response. | |
Fix | SECURITY APAR - CVE-2019-12402 - Apache Commons Compress is vulnerable to a denial of service. | |
Fix | Double-clicking a document to open it from the case information widget doesn't always open the document in the viewer. | |
Fix | You might be confused by the order of the search properties in a case search after you install fix for APAR PJ44818. | |
Fix | You receive an e_unexpected_exception error when you try to complete an activity step in the case client. | |
Fix | You receive the work performer exception frequently while calling AddCommentToCurrentTask or AddCommentToCurrentCase. | |
Fix | Custom editor settings for a choice list aren't honored when you add a business object row. | |
Fix | Clicking the document icon in the magazine view in a content list widget opens the document in a separate viewer window. |
| APAR | Type | Description |
|---|---|---|
Fix | Update CMIS which includes updated Spring Framework libraries for IBM Case Manager API to ICN 3.0.4-IF007. | |
Fix | The order of users in a role in the reassignment window of a work item is not sorted | |
Fix | The static text value is sometimes displayed below the label rather than aligned beside the label | |
Fix | Case Emitter no longer work correctly with refreshed Business Automation Insight | |
Fix | You see an error when a page with a case information widget is configured without available views | |
Fix | Custom properties inherited from the case folder class are not available during case split function | |
Fix | The business object table takes a long time to display and update when there are over 100 rows. | |
Fix | The case information widget doesn't display complete content inside the tabbed layout. | |
Fix | Menu objects related to widgets aren't cleaned up after a page is closed. | |
Fix | Using fileAttachmentToCurrentCase to file an attachment that has minor versions might cause an EngineRuntime exception. | |
Fix | Document properties for the selected document disappear from case information widget after user selects a Content Manager OnDemand document. | |
Fix | Case health error when multiple case types in the same solution have different index names for their own event log. | |
Fix | Unable to open process designer to edit a solution after installing an ICN interim fix. | |
Fix | Updating a case property no longer automatically populates data in a form template. | |
Fix | Case synchronizer can only processes a maximum of 5000 cases. | |
Fix | A business object property set to readonly by using javascript can still be edited from clicking the pencil. | |
Fix | You can't save business object values if the first property isn't displayed in a custom view. | |
Fix | "Documents to be added" shows duplicates of the same document when you click outside the checkbox when splitting a case. | |
Fix | Case synchronizer does not process updated cases. | |
Fix | Selecting more than 5 columns and defining percent width for a business object in case builder shows incorrectly at run time. | |
Fix | In the page designer of case builder, borders don’t change when you click the show or hide border button. | |
Fix | Running a case search on the current date no longer works after interim fix IO26885 is applied. | |
Fix | Business object datetime property displays both date and time even when configured for date only. |
| APAR | Type | Description |
|---|---|---|
Fix | Security APAR - CVE-2018-1844 - External DTD vulnerability with administration client.
Fix will requires application servers running IBM Case Manager to use Java 8. | |
Fix | Casesynchronizer tool doesn't add newly created automatic repeatable tasks to existing cases in a deployed solution. | |
Fix | Case title in the case list widget no longer displays as a hyperlink. | |
Fix | The icm.receivedDocumentsIds incoming event on the content list widget searches against a single object store only. | |
Fix | If 'Display a separate button for each case type' is selected, the add case button might not be displayed. | |
Fix | When you add multiple local documents to a single attachment array in a work item, you notice some attachments are missing. | |
Fix | The number of work items initially displayed when loading an inbasket is not configurable. | |
Fix | The document selector doesn't encode html characters for the document title when you create a case package. | |
Fix | Single click on existing folder in the case information widget does not open the folder. | |
Fix | Work items open slowly after you search or browse large result set in IBM Content Navigator. | |
Fix | IBM Case Manager doesn't use the encoding passed in as a charset header from external data services. | |
Fix | You see an exception when you try to create a case package using ICM_Operations for a case that has case stages defined. | |
Fix | Workflow validation fails in CaseBuilder step designer when the workflow has a partner link. | |
Fix | Newly added annotations to CM8 attachments are not refreshed automatically. | |
Fix | References to some work items are lost after an Inbasket list spanning multiple pages is resorted. |
| APAR | Type | Description |
|---|---|---|
N/A | Enh | Enables IBM Case Manager with IBM Business Automation Insights through a Case Event Emitter. IBM Business Automation Insights allows for the capture the events generated by IBM Case Manager cases, aggregate them into business-relevant KPIs, and display them on meaningful dashboards for a real-time view of your business operations. The feature available through this interim fix enables the transmission of case events for IBM Case Manager to be captured by Business Automation Insights. After you install this interim fix, you can enable Business Automation Insights to process case events from ICM Case Manager. |
| APAR | Type | Description |
|---|---|---|
Fix | Moving the mouse focus from submenu item to a context menu item will cause the entire context menu to close. | |
Fix | Users will receive an error trying to sort results by title from a custom case search when there are over 200 cases. | |
Fix | During run time, to-do list widget no longer displays if the solution was upgraded from a previous release. | |
Fix | The Case Manager comment box doesn't display comments properly. | |
Fix | A memory leak might occur when you open and close the work details page repeatedly. | |
Fix | Case Builder displays inconsistent last modified date after closing a solution compared to refreshing a solution. | |
Fix | The display name is not shown for single value properties populated in a choice list from an EDS when the case is selected. | |
Fix | Sending the 'Select A Row event' (icm.selectrow) to the case list widget doesn't highlight the selected row. | |
Fix | You can't edit a rule if it contains a property that is associated with a choice list and the name of choice list is changed. | |
Fix | A NoClassDefFoundError exception occurs and the ICM_RulesOperation component can't process further rules. | |
Fix | When no members are defined for a particular role for case membership, no user for the role is allowed access. | |
Fix | The permissions of case team membership are not checked when a case is opened directly by using a case link URL. | |
Fix | Selecting the value of a choice list for the first time in a table rule does not work when editing a rule. | |
Fix | Case Manager applications don't work with a custom context root. | |
Fix | The hyperlink to open a split case doesn't work unless the history tab is refreshed. | |
Fix | Error in applying audit manifest does not provide details to what is causing error. | |
Fix | Tab labels for a tab container in a free-form page layout are not available in a localized resource file to be translated. | |
Fix | You might receive an FNRPA0004E error when populating localized properties by using an external data source (EDS). | |
Fix | Chart widgets show 'no stores' although a Case Analyzer store is configured in the object store. | |
Fix | Clicking the title of a work item multiple times causes the properties widget to appear multiple times and the CDEWG8006E error. | |
Fix | The message you see when a work item can't be reassigned has a spelling error. | |
Fix | The property "expires" is not correctly set via non-english locale system resulting in garbled message in the response header. | |
Fix | The order of users within a role in the reassign dialog for a work item is not sorted. | |
Fix | Choice list items not displaying on in-basket filter fields. An error is thrown on the in-basket filter dialog. | |
Fix | Security APAR - CVE-2018-1884 - Zip Slip vulnerability. | |
Fix | Passing multiple documents to the icm.Attachment event, only the first document is attached. | |
Fix | Security APAR - CVE-2018-1364 - CMIS XXE vulnerability. |
The following component must be installed before installing this Interim Fix:
Before you run the IBM Case Manager Version 5.3.3.0 Interim Fix 6 installation program, you must prepare your server for the installation. To prepare your server:
You can install the interim fix interactively by using the installation program. Alternatively, you can install the interim fix silently by adding installation values to an input file and running the installation from a command line.
If your environment is configured for high availability and if IBM Forms is used in this environment, you must run the installation on all managed nodes. If IBM Forms is not used in the high availability environment, run the installation on the server where you previously installed Case Manager and ran the configuration tool. For more information, see the IBM Case Manager Version 5.3.3 Knowledge Center topics in the Installing and configuring in a cluster deployment or network deployment section.
Ensure that you meet all requirements that are mentioned in the Preparing the server for installation section.
If you want to install the interim fix interactively, use the installation program. The installation program installs the files and updates for IBM Case Manager and the Case Management configuration tool.
| Operating System | Command |
|---|---|
| AIX | 5.3.3.0-ICM-AIX-IF006.BIN |
| Linux | 5.3.3.0-ICM-LINUX-IF006.BIN |
| Linux for System z | 5.3.3.0-ICM-ZLINUX-IF006.BIN |
| Windows | 5.3.3.0-ICM-WIN-IF006.EXE |
If you want to install the interim fix silently, run a command in the interim fix software package that refers to parameters in an installation text file.
| Operating System | Command |
|---|---|
| AIX | 5.3.3.0-ICM-AIX-IF006.BIN -i silent -f cm_silent_install.txt |
| Linux | 5.3.3.0-ICM-LINUX-IF006.BIN -i silent -f cm_silent_install.txt |
| Linux for System z | 5.3.3.0-ICM-ZLINUX-IF006.BIN -i silent -f cm_silent_install.txt |
| Windows | 5.3.3.0-ICM-WIN-IF006.EXE -i silent -f cm_silent_install.txt |
If you applied the interim fix to a new IBM Case Manager installation that is not configured yet, you must complete all of the configuration tasks.
If you applied the interim fix to an existing IBM Case Manager installation that was already configured, then you must rerun some configurations tasks. You can use your existing IBM Case Manager configuration tool profiles to run the required configuration tasks.
If you applied the interim fix to an existing IBM Case Manager installation that was previously configured, you must then update the development environment and the production environment.
Use your existing IBM Case Manager configuration tool profiles to run the required configuration tasks.
In order for IBM Business Automation Insights to aggregate data from IBM Case Manager, you must complete the configuration of Case Event Emitter.
The Interim Fix updates the IBM Case Manager uninstallation program. There is no option to remove only the files that were installed with the Interim Fix. The updated IBM Case Manager uninstallation program removes both the base IBM Case Manager files and the Interim Fix files.
To remove IBM Case Manager, see Removing IBM Case Manager.
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| Date |
Description |
|---|---|
| 24 February 2020 | Initial release of Interim Fix. |