This readme document contains information about installation and removal of the fix pack and about known problems, restrictions, and solutions in support of IBM Case Manager® Version 5.2.1 Fix Pack 6.
This Fix Pack is available on the IBM Fix Central website. To locate this fix on Fix Central, select "Enterprise Content Management" as your Product Group, "Case Manager" as your Select from Enterprise Content Management choice, "5.2.1.0" as the Installed Version, and select your desired Platform. You can also choose to view fixes for all versions and all platforms of your product. Select the Continue button and search for this fix by using the Individual fix ID or by choosing the Browse for fixes as option. A fix ID is the package name that is used to identify a fix. You are prompted for your IBM ID and password when you try to download the wanted fix.
Download the fix from the following location: http://www.ibm.com/support/fixcentral/ or access the fix from the following table:
| Product or Component Name | Platform | File Name |
|---|---|---|
| IBM Case Manager | AIX | 5.2.1.6-ICM-AIX-FP006.tar.gz |
| IBM Case Manager | Linux | 5.2.1.6-ICM-LINUX-FP006.tar.gz |
| IBM Case Manager | Linux for System z | 5.2.1.6-ICM-ZLINUX-FP006.tar.gz |
| IBM Case Manager | Windows | 5.2.1.6-ICM-WIN-FP006.zip |
IBM Case Manager, Version 5.2.1 Fix Pack 6 includes the following new or updated features.
Introduced in Fix Pack 5.2.1.5-ICM-FP005
Introduced in Fix Pack 5.2.1.4-ICM-FP004
Introduced in Fix Pack 5.2.1.3-ICM-FP003
Introduced in Interim Fix 5.2.1.2-ICM-IF001
Introduced in Fix Pack 5.2.1.2-ICM-FP002
Introduced in Fix Pack 5.2.1.1-ICM-FP001
Known problems, restrictions, and solutions that affect administration and usage of Fix Packs are documented as techdocs in the product support knowledge base.
You can find information about known problems, restrictions, and solutions that affect the administration and usage of Fix Packs by reviewing the following technical support documents. As problems are discovered and resolved and as other helpful information is developed, the IBM Software Support team updates the knowledge base. By searching the knowledge base, you can find workarounds or solutions to problems and useful tips that might help you with product administration or usage.
To review all known problems, restrictions, and solutions that affect Version 5.2.1, use the following link to query the product support knowledge base: http://www.ibm.com/support/entry/portal/overview/software/enterprise_content_management/case_manager.
The following are prerequisites for IBM Case Manager Version 5.2.1 Fix Pack 6:
The official statements for hardware and software support for IBM Case Manager are provided as part of the hardware and software requirements for IBM Case Manager Version 5.2.1. For complete details about the hardware and software requirements for IBM Case Manager, see http://www.ibm.com/support/docview.wss?uid=swg27042449.
To install an IBM Case Manager Fix Pack, you must prepare the environment for the Fix Pack installation and use the installation program to install the Fix Pack.
Before you run the IBM Case Manager Version 5.2.1 Fix Pack 6 installation program, you must prepare your server for the installation. To prepare your server:
You can install the fix pack interactively by using the installation program. Alternatively, you can install the fix pack silently by adding installation values to an input file and running the installation from a command line.
If your environment is configured for high availability and if IBM Forms is used in this environment, you must run the installation on all managed nodes. If IBM Forms is not used in the high availability environment, run the installation on the server where you previously installed Case Manager and ran the configuration tool. For more information, see the IBM Case Manager Version 5.2.1 Knowledge Center topics in the Installing and configuring in a cluster deployment or network deployment section.
Ensure that you meet all requirements that are mentioned in the Preparing the server for installation section.
If you want to install the fix pack interactively, use the installation program. The installation program installs the files and updates for IBM Case Manager and the Case Management configuration tool.
| Operating System | Command |
|---|---|
| AIX | 5.2.1.6-ICM-AIX-FP006.BIN |
| Linux | 5.2.1.6-ICM-LINUX-FP006.BIN |
| Linux for System z | 5.2.1.6-ICM-ZLINUX-FP006.BIN |
| Windows | 5.2.1.6-ICM-WIN-FP006.EXE |
If you want to install the fix pack silently, run a command in the fix pack software package that refers to parameters in an installation text file.
| Operating System | Command |
|---|---|
| AIX | 5.2.1.6-ICM-AIX-FP006.BIN -i silent -f cm_silent_install.txt |
| Linux | 5.2.1.6-ICM-LINUX-FP006.BIN -i silent -f cm_silent_install.txt |
| Linux for System z | 5.2.1.6-ICM-ZLINUX-FP006.BIN -i silent -f cm_silent_install.txt |
| Windows | 5.2.1.6-ICM-WIN-FP006.EXE -i silent -f cm_silent_install.txt |
After you install Fix Pack 6, you must update the configuration for the Case Manager Builder application and the Case Manager Client application.
If you applied the fix pack to a new IBM Case Manager installation that is not configured yet, you must complete all of the configuration tasks.
If you applied the fix pack to an existing IBM Case Manager installation that was previously configured, you must then update the development environment and the production environment.
Procedure:
If you install the fix pack to a new IBM Case Manager installation, you must then complete all of the configuration tasks. Configuring your system prepares the Case Manager Builder application and the Case Manager Client application for deployment on the application server. After you deploy these applications, you can create, test, manage, deploy, and work with your business solutions.
The Fix Pack updates the IBM Case Manager uninstallation program. There is no option to remove only the files that were installed with the Fix Pack. The updated IBM Case Manager uninstallation program removes both the base IBM Case Manager files and the Fix Pack files.
To remove IBM Case Manager, see Removing IBM Case Manager.
The cumulative fix list contains all APARs that were fixed since the generally available release of Version 5.2.1 of IBM Case Manager.
| APAR | Description |
|---|---|
| PJ44272 | Repeatable subtasks are not displayed in visualizer with correct indentation under container task on subsequent task instances. |
| PJ44310 | Solution edit or save fail when there is a system property starting with string CmAcm in the solution. |
| PJ44323 | Unable to save a task workflow, receive error "CmAcmSavedDefinitions exceeds the maximum permitted length (5,242,880)". |
| PJ44324 | Expanding a role in-basket does not function properly from Case Builder when a workflow field is used in an in-basket filter. |
| PJ44328 | System log is flooded with case API work item retrieval messages. |
| PJ44349 | Text string value is not wrapped during runtime when the property is inside a multi-column and inside a tab container for Internet Explorer 11. |
| PJ44357 | Using createCaseUsingSpecifiedCaseType() after ICM 5.2.1.3 will fail with EngineRuntimeException: FNRCE0010E E_BAD_VALUE error. |
| PJ44368 | Mouse cursor will change and remain a cross-arrow when moving mouse over header bar in Case Information widget documents tab. |
| PJ44370 | Closing page with no change gets warning that data has been modified when there is multi-line string value in a textarea control. |
| PJ44380 | Warning message "the value is required" shown on top left on browser (Internet Explorer 9 and FireFox). |
| PJ44413 | Pressing carriage return does not start a new line for string property when configured as textarea and within a property list. |
| PJ44438 | Without the addon, get error 'RETRIEVE_PROPERTY_NOT_DEFINED: the property FormPolicy is not defined' when open Work Detail page. |
| PJ44446 | Non-english characters might be garbled in rule table in Case Builder. |
| PJ44457 | When multi-selecting work items in an in-basket, not all selected items get processed when work items more than one page. |
| PJ44459 | Get Next does not return the correct work item if work list is resorted during runtime changing the pre-defined order. |
| PJ44460 | A lot of the "cannot set status" warnings are logged in systemout.log using Case Builder. |
| PJ44490 | User selection dialog for a workflow group field is slow to display when solution roles have a lot of users/groups. |
| PJ44497 | When applying invalid audit/security configuration using configmgr_cl, no errors are logged or returned to the user. |
| PJ44508 | The jar file path for a custom widget plugin will be missing a backslash if registered through admin client. |
| PJ44513 | The empty folder "(drive:)\router\lib" might be created when running Case Manager configuration tool. |
| PJ44517 | "Show display name instead of login name" option does not work after upgrading to ICM 5.2.1.4. |
| PJ44520 | After logout of Case Client, while an IBM Form is displayed in the form widget, browser will display popup logon prompt. |
| PJ44532 | Case Builder will repeatedly add backslashes to the description of a property if the description contains a (") mark. |
| PJ44536 | after clicking on the scroll bar for a form widget displaying an ibm form the mouse will be always tied to the scroll action. |
| PJ44546 | using getCasePropertyValues() for a separate case type results in an exception "FNRPA0742E the property was not found..." |
| PJ44561 | Solutions configured with website viewer widget and URL value containing equal (=) do not export URL value. |
| PJ44569 | Adding 'Import document using entry template' action to the menu of Case Information widget > Documents does not get displayed. |
| PJ44594 | The list of recent searches are sometimes displayed with its id instead of name. |
| PJ44606 | History tab in the Case Information widget does not display all of the history events for the case. |
| PJ44614 | Executing a saved search from a script adapter may sometimes result in "too much recursion" error. |
| PJ44615 | Update CMIS, which includes updated Spring Framework libraries, for IBM Case Manager rest protocol. |
| PJ44620 | Application specific values are sent via an HTTP GET request for certain Case Builder and Case Client calls. |
| PJ44625 | Opening a newly deployed solution might cause the message "Error creating temp deployment folder" to be logged in SystemOut. |
| PJ44627 | Double click an item from Case List widget might result in duplicate properties and hasOwnProperty undefined error when closing. |
| PJ44637 | Search widget does not follow order defined in Case Search view configuration on case type. |
| PJ44640 | #CREATOR-OWNER Default Instance permissions are removed for comment classes during Configure Case Management Object Stores. |
| PJ44641 | Case Builder does not encode / escape HTML characters correctly from the results of a Case REST API call. |
| PJ44642 | Splitting a Case containing external documents encounters incorrect UI behavior. |
| PJ44643 | When working with a 'Task with Existing Process' certain drop downs have HTML code instead of the encoded characters. |
| APAR | Description |
|---|---|
| PJ44194 | Work Details page of an incorrect case type is displayed when solution is configured to use Get Next. |
| PJ44285 | Entering a date using the keyboard for a datetime property in a Property Table does not set the date. |
| PJ44322 | Extending and re-using a document class can generate an update sequence number mismatch error during deployment. |
| PJ44346 | Error FNRAM9073 when running the ICM Security Wizard from administration client when assigning a user from a different LDAP. |
| PJ44385 | Updated Apache Commons FileUpload libraries to v1.3.2. |
| APAR | Description |
|---|---|
| PJ44020 | Removing a row configured with multi-value properties from a property table does not persist during runtime in Internet Explorer. |
| PJ44031 | Wrapping of text in a textarea inside a property table container does not work as expected. |
| PJ44054 | When adding a custom task, in trying to select a role for a work item, the dropdown does not work. |
| PJ44067 | After check-out/check-in of a document, the details/magazine view does not display correctly in the Case Information widget. |
| PJ44102 | Extension plugin does not load after running 'Deploy and Register Extension Package' task, unable to find dependent class. |
| PJ44135 | The discretionary task launch step property - 'Launch Page' changes to 'Add Task' page after adding task properties to the task. |
| PJ44153 | Browser no longer responds when adding a document into a subfolder to the case info widget using drag and drop. |
| PJ44155 | Long strings with no spaces do not wrap in textarea controls inside multiple column layout on Microsoft Internet Explorer 11. |
| PJ44160 | System manager listeners on IBM Case Manager servers are not being garbage collected. |
| PJ44177 | Case Builder incorrectly displays last modified date for a solution even though solution is not changed. |
| PJ44185 | The 'Replace Existing Solution' warning dialog / checkbox in configuration tool / administration client is misleading. |
| PJ44196 | Executing a rule during runtime will result in a sax parsing error when an ampersand (&) character is used in a case property. |
| PJ44204 | Creating cases using Case REST API returns NullPointerException in IBM Case Manager 5.2.1.4. |
| PJ44209 | IBM Case client page loading does not give estimated wait time or progress announcements. |
| PJ44218 | Multiple simultaneous identical icm.sendworkitem events can cause display issues in attachments widget. |
| PJ44221 | Case Builder displays an error message that references to an incorrect properties file, casebuilder.properties. |
| PJ44224 | Inconsistent html rendering on work item instructions with Instructions widget and Workitem Toolbar instructions dialog. |
| PJ44228 | A workflow admin user can no longer can 'Edit' a work item when clicking on a locked work item from the in-basket widget. |
| PJ44235 | Unable to open newly added document when "Select the first document in the list by default" option is chosen. |
| PJ44243 | When there are errors in filling out properties in properties widget, focus is not immediately set on the error fields. |
| PJ44248 | Unable to change label for comment action in Case Information widget. |
| PJ44276 | Tabs in tabbed containers containing property list controls remain visible but empty when properties are hidden with custom code. |
| PJ44284 | The get next button does not work with more than 2 in-baskets configured with "hide work item in role in-baskets". |
| PJ44287 | 'Column name is not valid' returned to user when switching in-baskets with different sort columns before it is done loading. |
| PJ44288 | After upgrade to 5.2.1.4, the due date value is blank at the top of the work details page for tasks with deadline. |
| PJ44293 | Properties within the in-basket widget does not automatically word-wrap long strings for all datatypes. |
| PJ44297 | Create case package screens render incorrectly in Microsoft Internet Explorer 9, 10, and 11 when the browser window is resized. |
| PJ44299 | Create case package action log information is not written to the SystemOut.log. |
| PJ44300 | The Creation Date value for a split case and its parent appears as blank in the create case package screens. |
| PJ44302 | The PDF generated when creating a case package does not contain page numbers. |
| PJ44303 | After running Deploy and Register Widget task, updated IBM Case Manager client plugin is not seen in IBM Content Navigator for a cluster deployment. |
| PJ44304 | Create case package does not work when there are over 100 properties, documents or related cases. |
| PJ44306 | Deleting a solution without a defined audit manifest results in an error logged in the icm systemout log. |
| PJ44402 | After saving an upgraded solution in CaseBuilder 5.2.1.3, certain In-basket indexes are missing upon re-opening the solution. |
| APAR | Description |
|---|---|
| PJ43682 | Saving or applying a pre-5.2.1 audit manifest results in a java.lang.NullPointerException. |
| PJ43813 | ClearContent event of Case List widget does not clear result completely from last search. |
| PJ43818 | Separator ("|") items on all types of Toolbar widget have no configurable alignment and are always aligned left at runtime. |
| PJ43833 | Memory footprint of Internet Explorer V11 increases when accessing work items with a 400+ properties page. |
| PJ43846 | Typed characters are slow to appear when entering characters via Internet Explorer v11. |
| PJ43847 | Repeated logging of "[FNRPE2131090068E]Security attributes disallow access" error in the app server log for non-admin user. |
| PJ43849 | IBM Case Manager Client displaying remnants of previous page with Firefox browser. |
| PJ43850 | Reset function on In-Basket widget clears all filters including dynamic filter. |
| PJ43853 | Translating custom strings in Case Client does not work for Vietnamese (vi) and Kazakh (kk) locales. |
| PJ43872 | In-Basket filter UI pane leaves old values after passing in new filter payload. |
| PJ43879 | For the Case Info widget, clicking on the scroll bar will automatically cause the mouse to be associated with the page scroll. |
| PJ43891 | When opening a work item in Case Client, 2 separate requests are issued against the server. |
| PJ43907 | Custom pages with names starting with the solution prefix trigger a CDEWG5808 ("PAGE... NOT FOUND") error in Case Client. |
| PJ43912 | Closing successive pages does not always take user to the next last visited page in the viewed pages history. |
| PJ43936 | In-Basket filter is reapplied if result set is sorted after clearing filter for a result set over 200 work items. |
| PJ43947 | Solutions/roles drop down list not readable when "cordierite" theme is used since both text and background are dark blue/black. |
| PJ43950 | Case Builder will not save the solution once the major version of sdf or PE configuration file reaches version 128. |
| PJ43965 | Last page tab truncated before navigation arrows display when non-default page title is used and many work details tabs are open. |
| PJ43997 | Case List widget will be smaller after returning from a closed case. |
| PJ44005 | Clicking to open a work item in the In-basket widget has been enhanced. |
| PJ44006 | Clicking to open a work item in the Case List widget has been enhanced. |
| PJ44016 | Cannot tab out of roles dropdown if role is not changed. |
| PJ44017 | Accessibility user experience does not notify user of successfully executed function. |
| PJ44018 | When using JAWS software for accessibility 508 compliance, the user role is not announced when logging in or switching roles. |
| PJ44027 | When adding comments, the text of the comment is sent through the HTTP request query string. |
| PJ44066 | In-basket widget applies old filters when switching to a different in-basket and then returning. |
| PJ44074 | Solution deployment status check in administration client can encounter lock contention errors (FNRPE2131090018E) in target object store. |
| PJ44075 | THe property table control in the properties widget does not support the double-click ("dblclick") event. |
| PJ44076 | Checkboxes to select/unselect document items on split case dialog for inclusion in newly split are sometimes unresponsive. |
| PJ44078 | The value is displayed instead of the label for a multi-value choice list property on a case in the Case List widget. |
| PJ44079 | External documents attached to a work item after adding a p8 doc ument do not load. The attachment cannot be edited nor removed. |
| PJ44080 | Cannot remove design object store documents from the documents tab in the Case Information widget. |
| PJ44082 | Solution, DateLastModified, and LastModifier in Case Builder are not translated correctly in Hebrew locale [he] locale. |
| PJ44083 | Internet Explorer stops responding when a user drag and drop properties from a property table container in properties view designer. |
| PJ44085 | Prior versions of jar files are not removed from the caseforms application when updated versions are installed in IBM Forms. |
| PJ44086 | Removing in-baskets from roles do not take effect when the solution is re-deployed. |
| PJ44091 | Unable to remove IBM Content Manager documents from the attachment widget. |
| PJ44092 | Refresh Solutions and Reset Test Environment in IBM Case Builder are not read properly for accessibility users. |
| PJ44096 | IBM Form template will not display in Form Widget in a network deployment or cluster environment where ssl is configured. |
| PJ44099 | Display issues for case history events in Timeline Visualizer when the value for a property is set to empty (null or blank). |
| PJ44100 | Unable to remove the default value from a required property when creating a custom view. |
| PJ44101 | Using vn locale, 'is like' not translated correctly for in-basket filter dialog. |
| APAR | Description |
|---|---|
| PJ43939 | With VCS integration, importing a solution package for an existing solution will fail when clients are on different platforms. |
| PJ43937 | For VCS integration, parsing input.properties might have unexpected results due to special characters. |
| PJ43924 | The case relationship link in the Case History tab of the Case Information widget no longer displays correctly. |
| PJ43938 | Retrieving a case with multiple task ids in case history with javascript API results in an EnginerRuntimeException. |
| APAR | Description |
|---|---|
| N/A | Update CMIS which includes updated Spring Framework libraries for IBM Case Manager API. |
| PJ43334 | Navigation path for "Setting permissions for discretionary task classes" setting incorrectly documented. |
| PJ43397 | Trying to save a solution after upgrading it from IBM Case Manager 5.2.0 to 5.2.1 with Case Manager Builder will result in a createInBaskets error. |
| PJ43470 | Case Manager Client displays "Object doesn't support property or method 'attachEvent'" via Internet Explorer v11. |
| PJ43489 | Property Table control does not fire fieldUpdated event for any cell in a row in which any other cell contains invalid data. |
| PJ43536 | Property Table validation logic changes from 520 to 521 result in readonly fields being marked as required and preventing save. |
| PJ43542 | After breaking lock on work item the Move Item to Personal In-Basket and Reassign Item buttons are not enabled. |
| PJ43577 | User can select multiple users or groups when "multiple value" checkbox is unchecked for workgroup properties. |
| PJ43587 | An event action defined within the toolbar widget might not be functional, as the event type parameter is not required. |
| PJ43599 | "The boundUser argument has an invalid value" if userName starts with a digit and "Assigned To" is not exposed on the In-Basket. |
| PJ43611 | When using a custom desktop for Case Manager Client, case list "Show Link to Case" option returns URL that points to the wrong desktop. |
| PJ43620 | Sort order does not remain the same when there are more than 200 work items in work queue. |
| PJ43662 | Clicking on a property will cause the Properties widget to shift left on a split page with a two column property layout. |
| PJ43672 | Values in the In-Basket filter condition pane for inactive tabs are not updated by a custom script. |
| PJ43674 | Sorting the In-Basket work list causes widget to apply previously removed filter. |
| PJ43679 | Clicking on Add Case will result in an incorrect action if the Add Case menu button is in a submenu as the first item. |
| PJ43688 | When there are more than 25 properties, the available properties panel for the Case Search tab of views do not display all properties. |
| PJ43716 | Adding document to workflow attachment using script action does not work as expected. |
| PJ43735 | After running reset test environment from Case Manager Builder, IBM Case Manager can no longer communicate with IBM Content Manager repository. |
| PJ43737 | Cannot remove any In-Basket filter property and close if any filter property name ends with a double-quote (") character. |
| PJ43738 | Change by Microsoft Internet Explorer v11 regarding user agent string causes some minor issues with Case Manager Builder. |
| PJ43742 | Cannot set a DateTime value that is out of range to null. The fix for this issue will require IBM Content Navigator 2.0.3.6 fix pack. |
| PJ43745 | Property Table grid will not render data when field widths are set using percent and the container is not visible on page load. The fix for this issue will require IBM Content Navigator 2.0.3.6 fix pack. |
| PJ43769 | Performance enhancement for StepElementService.abort service. |
| PJ43770 | Full text of a string property is not visible in the summary tab of the Case Information widget. The fix for this issue will require IBM Content Navigator 2.0.3.6 fix pack. |
| PJ43771 | Unable to deploy a solution from administration client when IBM Case Manager is configured with Kerberos in a WebLogic environment. |
| PJ43772 | Error when deploying solution if application server does not have SSL port configured and the HTTP server does. |
| PJ43773 | Requested item not found ("folder /IBM Case Manager/Solution Templates/[solution]/pages not found") importing solution template. |
| PJ43774 | Multivalue properties returned by ICM_Operations::getCasePropertyValues not formatted like those from getTaskPropertyValues. |
| PJ43781 | Case Manager Builder does not disable the solution from being updated after it is no longer the latest copy resulting in lost changes. |
| PJ43784 | Cannot import solution when application server is using Java 8, solution cannot be assigned to the primary project area. |
| PJ43785 | Attempt to select a role whose name contains one or more spaces during re-assign gets FNRPE2131090277E exception. |
| PJ43786 | Adding a document from repository permits user to see saved cross repository searches even when feature is disabled. |
| PJ43804 | The attachment widget does not display the latest version of an IBM Content Manager document. |
| PJ43827 | Updated Apache HttpClient libraries to V4.3.6. |
| PJ43830 | HTML code is not escaped correctly in IBM Case Manager Builder and Client. |
| APAR | Description |
|---|---|
| PJ43202 | Task is relaunched on document precondition if the document filed is already filed in the current case under a different folder or if the document has been filed to another case |
| PJ43244 | Logs flooded with message "E_BAD_CLASSID: Class 'CmAcmDeployedSolution' not found". |
| PJ43262 | Instruction widget does not automatically show user instructions for a Launch Step on "Add Task page" page for a Discretionary Task. |
| PJ43291 | In-Basket filter results become incorrect after sorting the list when there are more than 200 work items in the work list. |
| PJ43299 | When trying to import a solution from IBM Case Manager administration client using Internet Explorer, after select the file, and clicking on next, the error FNRAM9004 will be displayed to the user. This will occur when the Internet Explorer security setting, "Include local directory path when uploading files to a server", is set to 'enabled'. |
| PJ43314 | Incorrect step is opened via Case Client when requested task is completed by another user and subsequent task is for same role. The fix for this issue will require IBM Content Navigator 2.0.3.5 fix pack. |
| PJ43330 | When multiple users edit a solution sequentially without exiting edit mode, the newest changes will be saved, overwriting others. |
| PJ43333 | Case Client encounters ""MODE_TYPE_IN"" FNRPA0006E on ReadOnly step parameters in certain scenarios. |
| PJ43357 | ICM_Operations::getTaskPropertyValues returns DateTime values in ""mm/dd/yyyy hh:mm:ss"" instead of ""yyyy-mm-ddthh:mm:ssz"" format. |
| PJ43384 | Message Indicating unsaved changes displayed when closing work details page with empty required fields but no user changes made. The fix for this issue will require IBM Content Navigator 2.0.3.5 fix pack. |
| PJ43415 | Unable to scroll down to the end of a dynamically expanded IBM Forms document in the forms widget. |
| PJ43421 | Undefined Error returned when trying to retrieve a case type definition for a case type from a different solution. |
| PJ43422 | Scrolling the history list on the Case Information widget after selecting 'all' will cause the history list to disappear. |
| PJ43423 | Intermittently, case properties are displayed twice on the Case Details page when double clicking to open the case. |
| PJ43424 | If an In-Basket row is currently selected when the filters "reset" button is clicked, an icm.SelectWorkItem event is published. |
| PJ43433 | The Document Cannot be Opened error is displayed when opening an external link document with the viewer widget. |
| PJ43454 | Duplicate rows of buttons are displayed when custom actions are added to the toolbar of the In-Basket widget. |
| PJ43459 | Read-Only text property when set in property layout with "text area" in the editor setting does not display in light gray. The fix for this issue will require IBM Content Navigator 2.0.3.5 fix pack. |
| PJ43461 | FNRCE0051E: E_OBJECT_NOT_FOUND error is returned to the user when clicking on the solutions node in IBM Case Manager administration client. |
| PJ43463 | Duplicate Requests for getFilterCriteria and getWorkItems are called when opening the work page by the In-Basket widget. |
| PJ43464 | New roles created in Case Builder for a solution will not show up against case types when editing an existing security manifest. |
| PJ43493 | Text in a string property field defined as a TextArea no longer wraps during runtime when using Internet Explorer 11. The fix for this issue will require IBM Content Navigator 2.0.3.5 fix pack. |
| PJ43496 | Applying dynamic filter after a predefined Date/Time UI filter has been applied, In-Basket will only honor the dynamic filter. |
| PJ43516 | InbasketContentPane::openPullInbasket waits 1000 ms before calling _renderContentList instead of using a callback. |
| PJ43559 | Clicking on the In-Basket tab to refresh the In-Basket work list no longer works. |
| PJ43570 | PreConditionchecker promotes waiting tasks to ready but not working state when precondition is satisfied. |
| PJ43573 | Creating a solution from a template renames the named content element of workflow file to default "routing.xpdl" in the new solution. |
| PJ43574 | Filters are not working properly with more than 200 work items in In-Basket on datetime properties. |
| PJ43575 | Wrong Case Details page displayed for a particular role when using a non-English locale and role name is localized. |
| APAR | Description |
|---|---|
| N/A | Dojo library files were updated to V1.9.6. |
| N/A | Updated Error dialog box to prevent executing scripts injected into addressability and comments features. |
| PJ42780 | Sorting the In-basket work list causes widget to apply previously removed
filter. When the client applies either a dynamic filter or a UI filter to the work list on the In-basket at runtime, a smaller list of items is displayed. Clicking "Reset" on the In-Basket filter will retrieve the entire work list without the previously applied dynamic filter or UI filter. If the user then attempts to sort the new unfiltered work list by clicking on any of the column headers, the previously removed filter is re-applied and the smaller list of items will be displayed. The result is a sorted list with the previous filter applied. The expected behavior is the first page of the entire work list sorted, i.e. no filtering. This only occurs with the following conditions:
|
| PJ42839 | Added support to allow localized choice list values to be displayed for a task property in Timeline Visualizer. |
| PJ42843 | Added support for localized automatic/manual Tasks names to be displayed in Timeline Visualizer. |
| PJ42845 | ArrayIndexOutOfBoundsException on AddTask with empty multi-value case property
using external data service (EDS). An error is displayed in Case Manager Client UI
when adding a discretionary task whose launch step exposes an empty multi-value
property in a solution that is registered to use an External Data Service (EDS) even
when the property is not actually mapped/modified in their EDS. Note: The
out of the box EDS sample code does not have this issue, as it handles this
internally by ensuring to not passing empty arrays if they occur.
|
| PJ42856 | ICM_Operations createCaseUsingSpecifiedCaseType fails when creating a Case with a document that has a forward slash (/) in the title. |
| PJ42871 | Using the addCommentToCurrentDocument method from ICM_Operations results in a java.lang.NullPointerException in the Content Platform Engine's pesvr_system.log file. |
| PJ42872 | Using an In-basket filter payload for the icm.ApplyFilter event does not update fixed filter in the In-basket UI. |
| PJ42954 | Changes to property length are not updated in solutions that are re-using the property. |
| PJ42973 | Provide non-default context root support for Case Manager administration client and Case Manager Client. |
| PJ42985 | When a user double-clicks on a work item from the In-basket widget, the "[FNRPE2131090081E]Lock work object failed: Work object already locked" error appears, and the user must click through it to get back to the work item. |
| PJ43005 | For the use case where only the ID is needed from the object returned by fetchRelatedCases() method, a new and more efficient method, getFetchlessRelatedCases(), can be used to improve performance. |
| PJ43008 | Executing code inside an event handler or component queue to get properties on
a Fetchless Case instance results in FNRCA0024E. By using component queue if you execute the getProperties() method on a Case.getFetchlessInstance() it results in error: "FNRCA0024E: API_PROPERTY_NOT_IN_CACHE: The SymbolicName property was not found in the properties collection.". When the properties on a Fetchless Case instance are retrieved, the API tries to load the case type information by fetching class description property on the case instance folder and then get the symbolic name property on it. If this API is executed inside an event handler or in a component queue, the properties on the class description object might be empty and thus resulting in the exception about not able to find symbolic name property. |
| PJ43011 | When using Internet Explorer 11 with Case Manager Builder, the browser might hang and become unresponsive during a logout operation. |
| PJ43060 | When using the Shift+Tab key combination in Case Manager Client to move backwards, when the cursor gets into the date/time fields, it will not leave and there is no apparent way to move further backward without using the mouse to click out of the date/time fields. |
| PJ43098 | Import Solution Template wizard does not initialize correctly on second attempt. Next button is disabled. |
| PJ43132 | Applying an In-basket filter will display the error 'Your request cannot be
processed' if the option to 'Allow user to show or hide work items locked by other
users' is enabled on the In-basket widget. This error will appear after applying IBM
Case Manager 5.2.0 Fix Pack 2 (5.2.0.2-ICM-FP002). The application server log will have database query exceptions, such as: Exception: Database error. See chained exception ; Cannot execute statement, msecs=, SQL: <filter SQL> ... Caused by: com.ibm.db2.jcc.am.SqlException: DB2 SQL Error: SQLCODE=-313, SQLSTATE=07001, SQLERRMC=null, DRIVER=3.64.133 |
| PJ43142 | When using Firefox browser refreshing the In-basket page may cause custom script action buttons to disappear. |
| PJ43162 | In IBM Case Manager Builder, when saving a solution after changing the Role
setting of a Role from 'Personal (Role): Show a custom view for this role' to 'Do
not show common or role personal in-baskets', the following error is displayed if
the "CB_Inbasket" attribute is removed from the In-basket: A system error occurred: java.lang.NullPointerException:ICMConverter.java:1124 |
| PJ43165 | Case property names are duplicated with user specified property search in the Advance Search dialog if 'show all case properties in the user specify field' is checked. |
| PJ43178 | When the In-basket has more than 200 items and the user sorts on the first column, all subsequent attempts to open any work item from the list results in the user getting the CIWEB1131 error. |
| PJ43187 | The Page Designer in Case Manager Builder does not save an unmoved/unedited widget that was added by double-clicking the widget icon in the palette. |
| PJ43203 | If the Case Details page is opened from the Work Details page, the Case Information widget does not display values that were changed on the Work Details page. |
| PJ43205 | If you add a new file to the Content Platform Engine repository as a case attachment by dragging a local file onto the Documents tab in the Case Information widget, the file appears in the list of case attachments in the Documents tab as expected. However, if you then open the case folder in Content Engine using an administrative client such as FileNet Enterprise Manager (FEM) or Administrative Client for Content Engine (ACCE), you will see that newly added document has actually been filed twice in the case folder. |
| PJ43215 | The Page Designer in Case Manager Builder indicates no changes to commit if the widgets on a page are only rearranged with no other changes. |
| PJ43217 | Specifying invalid datetime pattern in Properties View Designer prevents view from loading after it is saved and closed. |
| PJ43218 | If an appropriate editor is not registered for a multi-value property type, adding that property to the design canvas will cause the Properties View Designer to hang. |
| PJ43219 | Unable to create a wait until or for step in a custom task when using French locale. |
| PJ43224 | When more than 5 workflows exist in an IBM Case Manager solution, Case Manager Builder does not show any non-task workflows that were added by using Process Designer. |
| PJ43229 | Running the Register Project Area task from the IBM Case Manager (ICM) Configuration Tool fails with a Java.lang.NullPointerExecption (NPE) error when IBM Content Navigator (ICN) is configured with any of the following repositories: Datacap, CMOD, CM8 or any CMIS repository. |
| PJ43230 | Content Navigator might freeze during the page load when using Google Chrome or Apple Safari browsers. |
| PJ43238 | The Finish button is disabled when running the "Create Files that List Properties and Document Types" wizard from IBM Case Manager configuration tool. |
| PJ43240 | If you edit a properties list layout within a column layout in Properties View Designer, the properties in the property list are shown horizontally rather than vertically. |
| PJ43241 | Using a Stored Search that spans multiple repositories doesn't work with Content List widget. |
| PJ43242 | Adding a folder to favorites view using "Add To Favorites" a second time will not display a warning if document context menu is accessed first. |
| PJ43243 | Sending a payload to the Case Information filter history event, to filter only comments, a TypeError (CDEWG8005) is displayed. |
| PJ43249 | The Properties widget takes a long time to load if the view contains a large number of properties (for example, more than 400 properties). |
| PJ43251 | Marking a task status as “Complete” from Case Manager might trigger a sequence number mismatch error and the database update request will fail with an error code of CDEWG5205. |
| PJ43252 | Exceptions encountered by script input in the Script Adapter widget or Script actions are suppressed and discarded. |
| PJ43253 | Unable to save multiple values in a Multi-value DateTime property. |
| PJ43254 | The "Update the Content Platform Engine Client Connector files" task fails when
TLS protocol is configured for SSL in WebSphere Application Server for Content
Platform Engine. When "Security > SSL certificate and key management > SSL configurations > NodeDefaultSSLSettings > Quality of protection (QoP) settings > Protocol=TLS" is applied in the WebSphere Application Server for the IBM FileNet P8 Content Platform Engine server, the "Update the Content Platform Engine Client Connector files" task in the Case Manager configuration tool fails. The WebSphere Application Server log contains the following error: SSLC0008E: Unable to initialize SSL connection. |
| PJ43264 | When "Show work item counts for all in-baskets" option is enabled, the right side drop-down menu shows incorrect work item counts. |
| PJ43265 | Receive 'TypeError' if a work item is highlighted prior to sorting an In-Basket with more than 200 work items. |
| PJ43274 | When using Internet Explorer 11, properties in the rightmost column of a multi-column layout have unnecessary vertical scrollbars on the right side. |
| PJ43275 | The Refresh menu action for Case Manager In-Basket is misleading. |
| PJ43287 | A choice list item in a multi-select dialog for the In-basket filter is not removed from the available list after it is selected. |
| PJ43316 | Error "No document id was provided" is returned when opening a task in Process Designer if solution is created from a template. |
| PJ43336 | When changing sort order after selecting a case, the Case List widget with over 200 items will display only one item. |
| PJ43364 | In Case Details page when a user clicks link to an external document, the external document opens in the same browser window resulting into closing the Case Details previously rendered on the same window. |
| PJ43365 | RowSelected event in the Properties widget is not supported to indicate that a row of a PropertyTable has been clicked. |
| APAR | Description |
|---|---|
| PJ42305 | The locked work item warning message is shown in English on Japanese locale environment. |
| PJ42589 | When using Internet Explorer browser with Property View Designer, if a user enters a name, collection ID, or property ID for external properties, the user must refocus on the fields after typing each character. |
| PJ42590 | In Case Manager environments with a production profile, the external document class' default instance security setting is removed, causing users to be unable to add external documents into the case folder. |
| PJ42595 | When using the View Designer in some non-English language locales, the view becomes corrupted when any boolean setting for any object in the view is applied. |
| PJ42596 | After deploying an upgraded solution, the values for exposed workflow fields that are not defined in a case will be set to NULL. |
| PJ42598 | Resetting test environment does not persist database storage location (TABLESPACE) properties on the Target Object Store. |
| PJ42599 | If Content Platform Engine uses a non-DB2 database, then external documents
cannot be removed or unfiled from a case folder. After the fix, external documents can be unfiled from a case but the proxy document will not be removed. To know more about how to manually cleanup unreferenced proxy documents visit the "Manually removing external proxy documents from IBM Case Manager" technote available at: http://www.ibm.com/support/docview.wss?uid=swg27043684 |
| PJ42600 | Attachments still open in same window when "Open document in a separate browser window" is checked for Attachments Widget. |
| PJ42609 | In-basket name shows "False" after reassigning work item for IE 9 and IE 10 browser. |
| PJ42659 | A System Error: icmConverter.java:2410 error is displayed when trying to delete a case type of an upgraded solution. |
| PJ42662 | Fail to save a Work Item after click Read-only Date Time field. |
| PJ42669 | Multivalue List Item dialog in Properties widget should have only 1 button
("OK") when in ReadOnly mode in Case Client runtime. When users click on the properties, the List Item dialog is displayed with "OK" and "Cancel" buttons. If they click on "OK", nothing happens. If they click on "Cancel", the dialog is closed. Instead, there should be only 1 button ("OK") and the dialog should close when it is clicked by the user. This happens on Summary Case, Add Case, Case Details, Work Details pages in the Case Client runtime UI. |
| PJ42672 | Enable Case Manager Version 5.2.1 support on Mobile devices. The 5.2.1.0-ICM-IF002 interim fix is minimum required to have Case Manager 5.2.1 on Mobile devices. This requires IBM Content Navigator 2.0.31 or later available from the Apple iTunes App Store. |
| PJ42698 | DocGenerator tool shows the Type of choice list for the choice list name instead of the expected value Name. |
| PJ42699 | Could not import a Case Manager version 5.2.0.x solution to a Case Manager version 5.2.1.x environment with production profile. |
| PJ42708 | Setting viewer widget's height to automatic results in errors at runtime. |
| PJ42712 | Documents added using fileAttachmentsToCurrentCase to local repository were wrongly classified as External Repository Documents. |
| PJ42718 | Unable to work with cases at runtime if marking sets are associated with case properties after upgrade to ICM 5.2.1. |
| PJ42744 | When user clicks on a column to sort in in-basket widget then navigates away and then back to work tab, the sort order is lost. |
| PJ42746 | Solution Deployment takes relatively longer time to complete if Case Manager solution contains tasks with preconditions. |
| PJ42760 | With fix for APAR# PJ41731 custom code to set properties widget values on Work Details fails if page title uses Case ID or Case Title. |
| PJ42770 | If a task property is custom defined with choice list and exposed in in-basket, the display value will not be used as expected. |
| PJ42780 | Sorting the in-basket work list causes widget to apply previously removed filter. |
| PJ42784 | Calling Case.fetchInstance with a non-null value for propFilt can result in error: FNRCA0024E: API_PROPERTY_NOT_IN_CACHE. |
| PJ42793 | When retrieving a security manifest, and groups are assigned to Roles, an LDAP search against users will be performed. |
| PJ42796 | Incorrect default task name in add task dialog when hidden task is defined. |
| PJ42797 | Users are presented with a dialog to un-file from all locations when trying to remove a document from a case. |
| PJ42798 | Cannot add MAX value item to Multi-Value Date-Time property in properties widget if you first add MIN value item, close, reopen. |
| PJ42799 | Right-Click > Properties context menu does not work consistently between Case Info and Case Attachment widget. |
| PJ42800 | Unable to edit case properties in an IBM Content Manager (CM8) environment the very first time a case is opened. |
| PJ42801 | The "Modified By" username does not show the external repository username for Case Documents from external repositories. |
| PJ42802 | Import 5.2.0 solution with web site viewer widget having a URL string in the encoded form results in an error. |
| PJ42803 | Adding docs to external repository for a Case Type fails if the Case Info widget is configured to only show solution Doc Types. |
| PJ42804 | A properties widget with an integer property will allow the user to close the page even when there are errors on it. |
| PJ42805 | Adding a case is not displaying a validation error for a property table when all required Date-Time properties are not filled in. |
| PJ42806 | Unable to use scrollbar to scroll to see all users for a particular role when reassigning a work item. |
| PJ42807 | A page with a localized name containing a push in-basket might not load after another in-basket on another page loaded before. |
| PJ42809 | When entering data via property view designer the user has to refocus on the fields after every key stroke. |
| PJ42810 | Width and height settings for the property view widget are ignored for an imported or upgraded solution. |
| PJ42811 | When 2 split case pages are opened the checkbox in the heading for 'select all' does not work. |
| PJ42812 | Multi-values properties (integer, float, string) are not editable on first try via Chrome browser. |
| PJ42813 | The OK button is nonresponsive when viewing property values from the multiple value dialog. |
| PJ42814 | Connection point configured with Config Tool on a target environment for a CM8 object store does not display in Admin Client. |
| PJ42817 | Creating a task that uses IBM BPM process breaks Case Type XPDL and the process data field name choice list miss BPM field names. |
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