This readme document contains information about installation and removal of the fix pack and about known problems, restrictions, and solutions in support of IBM Case Manager Version 5.2.0.
This Fix Pack is available on the IBM Fix Central website. To locate a fix on Fix Central, select "Enterprise Content Management" as your Product Group, "Case Manager" as your Select from Enterprise Content Management choice,"5.2.0.0" or "5.2.0.1" or "5.2.0.2" or "5.2.0.3" as the Installed Version, and select your desired Platform. You can also choose to view fixes for all versions and all platforms of your product. Select the Continue button and search for this fix by using the Individual fix ID or by choosing Browse for fixes as the option. A fix ID is the package name that is used to identify a fix. When trying to download the desired fix, you will be prompted for your IBM ID and password.
Download the fix from the following location: http://www.ibm.com/support/fixcentral/ or access the fix from the table below.
Product or Component Name | Platform | File Name |
---|---|---|
IBM Case Manager | AIX | 5.2.0.4-ICM-AIX-FP004.tar.gz |
IBM Case Manager | Linux | 5.2.0.4-ICM-LINUX-FP004.tar.gz |
IBM Case Manager | Linux for System z | 5.2.0.4-ICM-ZLINUX-FP004.tar.gz |
IBM Case Manager | Windows | 5.2.0.4-ICM-WIN-FP004.zip |
IBM Case Manager,Version 5.2.0 Fix Pack 4 includes support for the following software releases.
Known problems, restrictions, and solutions that affect administration and usage of fix packs are documented as techdocs in the product support knowledge base.
You can find information about known problems, restrictions, and solutions that affect the administration and usage of fix packs by reviewing the following technical support documents. As problems are discovered and resolved and as other helpful information is developed, the IBM Software Support team updates the knowledge base. By searching the knowledge base, you can find workarounds or solutions to problems and useful tips that could help you with product administration or usage.
To review all known problems, restrictions, and solutions that affect Version 5.2.0 fix packs, use the following link to query the product support knowledge base: http://www.ibm.com/support/entry/portal/overview/software/enterprise_content_management/case_manager.
The official statements for hardware and software support for IBM Case Manager are provided as part of the hardware and software requirements for IBM Case Manager Version 5.2.0.
For complete details about the hardware and software requirements for IBM Case Manager, see http://www.ibm.com/support/docview.wss?uid=swg27038470 .
To install an IBM Case Manager fix pack, you must prepare the environment for the fix pack installation and use the installation program to install the fix pack.
Before you run the IBM Case Manager version 5.2.0 fix pack 4 installation tool, you must prepare your server for the installation. To prepare your server:
If you want to install the fix pack interactively, use the installation program. The installation program installs the files and updates for IBM Case Manager and the Case Manager configuration tool.
Operating System | Command |
---|---|
AIX | 5.2.0.4-ICM-AIX-FP004.BIN |
Linux | 5.2.0.4-ICM-LINUX-FP004.BIN |
Linux for System z | 5.2.0.4-ICM-ZLINUX-FP004.BIN |
Windows | 5.2.0.4-ICM-WIN-FP004.EXE |
If you want to install the fix pack silently, run a command in the fix pack software package that refers to parameters in an installation text file.
Operating System | Command |
---|---|
AIX | 5.2.0.4-ICM-AIX-FP004.BIN -i silent -f cm_silent_install.txt |
Linux | 5.2.0.4-ICM-LINUX-FP004.BIN -i silent -f cm_silent_install.txt |
Linux for System z | 5.2.0.4-ICM-ZLINUX-FP004.BIN -i silent -f cm_silent_install.txt |
Windows | 5.2.0.4-ICM-WIN-FP004.EXE -i silent -f cm_silent_install.txt |
After you install Fix Pack 4, you must update the configuration for the Case Manager Builder application and the Case Manager Client application.
If you are applying the fix pack to a new IBM Case Manager installation that is not configured yet you must complete all of the configuration tasks.
If you install the fix pack to an existing IBM Case Manager installation that was previously configured, you must then update the development environment and the production environment.
Procedure:
If you install the fix pack to a new IBM Case Manager installation, you must then complete all of the configuration tasks. Configuring your system prepares the Case Manager Builder application and the Case Manager Client application for deployment on the application server. After you deploy these applications, you can create, test, manage, deploy, and work with your business solutions.
The fix pack updates the IBM Case Manager uninstallation program. There is no option to remove only the files that were installed with the fix pack. The updated IBM Case Manager uninstallation program removes both the base IBM Case Manager files and the fix pack files.
To remove IBM Case Manager, see Removing IBM Case Manager
The cumulative fix list contains all APARs that are fixed in Version 5.2.0 of IBM Case Manager.
APAR | Description |
---|---|
N/A | Update to InstallAnywhere 2014 SP1 + Flexera Public Hotfix IOJ-1745445 to address CVE-2016-4560. |
N/A | Update CMIS which includes updated Spring Framework libraries for IBM Case Manager API. |
PJ42198 | The -silent and -force parameters for the IBM Case Manager importSolution command do not work as expected. This is a change in the documentation only. |
PJ43596 | "The boundUser argument has an invalid value" if userName starts with a digit and "Assigned To" is not exposed on the in-basket. |
PJ43665 | "Add Case" menu loads incorrect menu action when it is the first item in the submenu. |
PJ44002 | Unable to open a solution if it contains a reuse property with a choice list after the solution has been upgraded. |
PJ44052 | Property table loses values in existing rows when user single-clicks on previously entered value in a new or existing row in Microsoft Internet Explorer. |
PJ44167 | Update Apache HttpClient libraries to V4.3.6. |
PJ44170 | Solution deployment fails if a task is added to a set and has repeatable option selected in the precondition. |
APAR | Description |
---|---|
PJ42216 | When a solution is copied, case properties in workflow shows old prefix in deadline expressions. |
PJ42778 | Sorting the in-basket work list applies the filter that was removed earlier. This issue was originally reported as resolved in 5.2.0.2-ICM-FP002. However, additional use cases were reported for this issue. The additional use cases are addressed in this fix pack release. |
PJ42889 | Incorrect Case Builder logon behavior observed in SSO using Kerberos SPNEGO on WebLogic application server High Availability environment. |
PJ42944 | Changing the length of a property in the original solution is not reflected in
the other solutions that reuse that
property. After the property is modified in the original solution, the following steps are required to be performed in the other solutions that reuse the modified property.
|
PJ42961 | For the use case where only the ID is needed from the object returned by fetchRelatedCases() method, a new and more efficient method, getFetchlessRelatedCases(), can be used to improve performance. |
PJ43004 | When executing code inside an event handler or in a component queue to get properties on a Fetchless Case instance, the "Symbolic Name property was not found in API cache" error occurs. |
PJ43051 | Using the Shift+Tab key combination in Case Client "Date Time text box" to move the cursor backwards does not work as expected. |
PJ43186 | Case Builder Page Designer does not save unmoved/unedited widgets added with double-click |
PJ43188 | The Update the Content Platform Engine Client Connector files task fails when TLS protocol is configured for SSL in WebSphere Application Server for Content Platform Engine. |
PJ43221 | Process Designer cannot be opened in Case Builder when using Chrome browser and it shows "undefined is not a function" error. |
PJ43260 | Filters are not working properly in in-baskets with more than 200 work items in Case Client. |
PJ43261 | Navigation path for "Setting permissions for discretionary task classes" setting incorrectly documented. |
PJ43510 | preconditionChecker promotes waiting tasks to “Ready” but not “Working” state when precondition is satisfied. |
PJ43586 | Duplicate requests for getFilterCriteria and getWorkItems are called when opening the Work page from the In-basket. |
PJ43593 | For custom Case Client desktops, the Case List > Show Link action does not show the correct URL. |
PJ43621 | The Filter pane is not automatically hidden after the user switches to a different in-basket. |
PJ43622 | A warning message occurs when users attempt to launch Step Designer from within Case Manager Builder without first saving their changes. |
PJ43623 | Logs flooded with message "E_BAD_CLASSID: Class 'CmAcmDeployedSolution' not found". |
PJ43624 | The solution import and export wizard milestones are updated with the locale of the server rather than the locale of the user’s browser. |
PJ43626 | Users are unable to dismiss the duplicate Custom Task Editor window if they double clicked the “Duplicate” task link. |
PJ43664 | Case Builder in Internet Explorer 11 hangs during logout. |
APAR | Description |
---|---|
N/A | Dojo library files were updated to V1.8.9. |
PJ43120 | Applying an In-basket filter will display the error 'Your request cannot be processed' if the
option to 'Allow user to show or hide work items locked by other users' is enabled
on the Inbasket widget. This error will appear after applying IBM Case Manager 5.2.0
Fix Pack 002 (5.2.0.2-ICM-FP002). The application server log will have database query exceptions, such as: Exception: Database error. See chained exception ; Cannot execute statement, msecs=, SQL: <filter SQL> ... Caused by: com.ibm.db2.jcc.am.SqlException: DB2 SQL Error: SQLCODE=-313, SQLSTATE=07001, SQLERRMC=null, DRIVER=3.64.133 |
APAR | Description |
---|---|
PJ41747 | Solution edit fails when fully qualified user name or long name of user is used in Case Manager Builder. |
PJ41774 | Unable to remove user from the Project Area in the Case Manager administration client. If a user tries to remove a user from a Project Area in the Case Manager administration client, the change fails to save and the user still appears as belonging to the Project Area. |
PJ41833 | Case Operations getCasePropertyNames is picking properties not defined in the case. |
PJ41841 | ICM_RULEOPERATIONS method executerule intermittently throws an "update sequence number mismatch" errror. Intermittently, when a Rule is executed using ICM_RuleOperations:executeRule method, work items get stuck in the Process Services Conductor queue with the error: "Update sequence number mismatch; requested USN = #, database USN = #". The issue occurs when two or more tasks are run in parallel for the same case in response to a given event, such as adding a document to a case. The result is a conflict saving changes to the case. But the problem occurs even when the rule itself is making no changes to the case. |
PJ41847 | Property values in a magazine view on a case list using custom search payload do not display. |
PJ41870 | Content list widget always displays the 'modified by' and 'modified on' columns in the list view. |
PJ41877 | Properties widget on cases page does not display its data via the 'select case' event after installing Case Manager V5.2.0.1 Fix Pack. |
PJ41882 | Reset the test environment in Case Manager Builder sets ishidden container to false on code modules folder in the Target Object Store. |
PJ42001 | Case Manager configuration tool fails in command line with "null" error when "CEWSIURL" value in "contentengineserver.xml" file contains no port number. The user receives a "null" error when trying to run the "Update the Content Platform Engine Connector files" step in Case Manager configuration tool from the command line without explicitly configuring port number in the CEWSIURL value in the "contentengineserver.xml" configuration file. The Case Manager configuration tool should instead use the default port (80 for HTTP, 443 for HTTPS) when no port is explicitly configured there and provide a more user-friendly message if the connection is refused. |
PJ42025 | Case list widget displays incorrect results when using a script adaptor to pass in the search criteria. |
PJ42035 | Case Forms errors on clustered Case Manager V5.2.0.1 with connection refused
CDEWG5402E - java.net.ConnectException. CaseForms stops working (forms fail
to load) after applying 5.2.0.1-ICM-FP001 with the error:
com.ibm.ecm.acm.forms.cmis.CmisException: java.net.ConnectException: Connection
refused CDEWG5402E. The problem occurs in clustered environments because Case Manager is using "localhost" for the CaseForms CMIS connection when there is no explicit cmisBaseUrl parameter specified in the web.xml file for the CaseForms.war application - and it can happen regardless of whether IBM Forms or P8 eForms is used. |
PJ42057 | The Case Manager 5.2 administration client garbles non-English (e.g. Japanese) strings in
solutions that were copied even when the browser language/locale is set correctly to
the language/locale matching that of the non-English strings involved. When the copied solution is then deployed, the end user creates a case and, when trying to open it, sees either (1) garbage instead of the correct non-English string value or (2) an error message popup indicating a syntax error when, for example, a value like '"title": "??"' is corrupted to '"title": "è¦#ç´?' (overwriting the closing " for the string value) in one of the HTML files in the solution. |
PJ42061 | Error running Case Manager configuration tool command line "generateconfig" with "eforms"
value for "-form" parameter. There is a problem with specifying the combination of "-form eforms" and "-env managed" in a clustered environment (whereas "-form ibmforms" works fine - if you are using IBM Forms). The issue is that the combination of "-form eforms" and "-env managed" fails on a clustered environment. If you use "-env dmgr" with "-form eforms", it works. |
PJ42105 | Text boxes in custom property list view on the work details page will shrink when the page finishes loading. |
PJ42120 | If a parameter is changed from a non-null to null value on case details page, the change is not reflected on the work item list. |
PJ42208 | Choice list items not displaying on in-basket filter fields when using "application language"
setting for languages other than English language. The dropdown selector control to display choice list items for configured choice lists is not displaying on in-basket filter fields when using any Case Manager "Change Language and Locale Settings" ("Application Language") setting other than "English [en]". When the problem occurs, the expected choice list dropdown control used to display the dialog for choosing items is simply missing from the in-basket filter field such that the user has to manually enter the correct value into the field. The issue occurs for choice lists of both String and Integer data types. |
PJ42231 | The width of the text area does not display with the correct size after it has been unhidden dynamically with a script adaptor. |
PJ42238 | StackOverflowError deploying solutions when JavaScript in Script Adaptor is very large with
many backslash (\) characters. Customers can experience failed deployments with solutions containing Script Adaptor widgets with large custom JavaScript inputs. The issue can occur when the solution deployment code is processing the string representing the JavaScript code entered in the Script Adaptor widget, where the string representation contains a very large number of backslashes. When this occurs, the processing loop could exceed the system limits and result in a StackOverflowError error. The error will appear in the application server logs as a java.lang.StackOverflowError on various PagesHandler-related methods. |
PJ42251 | Inherited base workflow is reset to default after changing the preconditions on a task. |
PJ42257 | The position of the drop-down list is incorrect after dynamically populating a text box with choice list values. |
PJ42275 | A container layout does not auto hide when all child elements within are dynamically hidden using custom code. |
PJ42293 | In Google Chrome, in-basket widget contents will become blank after clicking on lower part of vertical scroll bar. |
PJ42304 | The locked work item warning message is shown in English on Japanese locale environment. |
PJ42317 | Unable to create solution from a template if tasks in CaseTypes contain F_CaseTask properties
as it fails validation. There are scenarios where the solution may not pass validation initially when it is created from a template (e.g. when it uses a property in the workflow map in the form F_CaseTask.<PropName> where <PropName> is a system property such as TaskStatus, TaskName, and so forth). By not allowing the user to skip validation, Case Manager Builder is preventing them from using their solution templates as intended. Currently, there is no option to skip the validation in Case Manager Builder. |
PJ42318 | Case properties not defined as required in Case Manager Builder appear as required on work
details if the initial value is NULL. Unable to save on a Task step in Work Details when there are properties whose initial value in the workflow is null. The correct behavior is for such fields to appear as required only after their value has been changed from its initial NULL state since they cannot be set back to NULL due to a limitation in the Process Engine. |
PJ42319 | When user clicks on a column to sort in in-basket widget then navigates away and then back to work tab, the sort order is lost. |
PJ42337 | Case Manager Builder does not update the queue definition when exposed string properties maximum sizes are increased. |
PJ42338 | Event handler encounters exception when exposed string property exceeds maximum size of work queue field. |
PJ42342 | In the Case page, the widgets do not resize correctly after returning from another page such as the Case Details page. |
PJ42343 | Change of column name of in-basket property made in Process Designer is not reflected in Case Manager Builder. |
PJ42361 | Case list widget shows undefined entry when sorting a search result set that contains 200 or more case instances. |
PJ42366 | Get next is based on old work item list and could open work items outside of in-basket filter or criteria. |
PJ42377 | Could not import solution if the user last updated solution is no longer available in the LDAP when the solution is exported. |
PJ42437 | Case Manager API searches all repositories in Content Engine (CE) domain for solutions on
login instead of just those configured on current Case Manager desktop. The API searches all object store repositories in the CE domain looking for Case Manager solutions when a user logs in to the Case Manager Client instead of just searching those repositories that are actually configured for the current "icm" desktop the user is actually logging in to. This slows down login performance for the user and puts extra unneeded strain on the environment - especially in widely distributed CE domains (with multiple sites) and many object stores. |
PJ42442 | Adding documents by dragging and dropping on Case Information or Attachments widget does not filter on document type based on setting. |
PJ42456 | Close (x) button on in-basket tabs is displayed for Microsoft Internet Explorer 10 |
PJ42457 | If a user is logged-in a Single Sign-On (SSO) using SPNEGO environment, importing audit configuration from Case Manager administration client fails. |
PJ42458 | Reset test environment fails - the [target_os_name] Object Store could not be restarted and
underlying [ora-00942] on CA store. Reset Test Environment fails with an [ORA-00942] in the SystemOut.log when unable to recreate the CaseAnalyzer store, causing "FNRPA0096E The [TARGET_OS_NAME] object store could not be restarted" to appear in the UI. |
PJ42465 | Receive an exception when working with a solution if it was created by a user who logged into Case Manager Builder with a User Priniciple Name (UPN). |
PJ42488 | Incorrect default task name in add task dialog when hidden task is defined. |
PJ42489 | When you right-click on a document to display the properties of a document, the properties
that are displayed are different depending on the document that is selected. This
behavior is also different depending on the widget.
|
PJ42491 | When trying to remove a document from a case, users are presented with a dialog to unfile from all locations |
PJ42520 | Calling case.fetchinstance with a non-null value for propfilt can result in error:
FNRCA0024E: API_property_not_in_cache. Calling the Case.fetchInstance() Case Manager Java API method documented at http://www.ibm.com/support/knowledgecenter/SSCTJ4_5.2.0/com.ibm.casemgmt.javadoc.doc/com/ibm/casemgmt/api/Case.html with a non-null value for the propFilt (PropertyFilter) parameter can result in an error ("FNRCA0024E: API_PROPERTY_NOT_IN_CACHE: The SymbolicName property was not found in the properties collection") when the code is running inside the CPE server (e.g. when this method is called from a custom PE CI component) and the CPE/CE CMC intercept cache is automatically disabled as a result. |
PJ42533 | In-basket name shows "false" after reassigning work item in the Microsoft Internet Explorer 9 and Microsoft Internet Explorer 10 browsers. |
PJ42540 | Non-CmAcmSolutionFolder folder in Design Object Store solutions folder causes the Configure
Object Stores task to fail in Case Manager configuration tool. Having a non-CmAcmSolutionFolder folder object in the Design Object Store's Solutions folder ("[DesignOS] > Root Folder > IBM Case Manager > Solutions") causes the "Configure Case Manager Object Stores" step to fail in the Case Manager configuration tool with the following error: FNRCE0008E - ERROR method name: getPropertyInfo principal name: N600705 Global Transaction: true User Transaction: false Exception Info: The property identifier CmAcmIntegrationType is not valid for class Folder. The cause of the problem is that the current implementation in the "Configure the Case Management Object Stores" step in Case Manager configuration tool assumes that all Folder objects in this location will be of type CmAcmIntegrationType and will therefore have the CmAcmIntegrationType property. If it encounters a non-CmAcmSolutionFolder Folder object, an error will be produced. |
PJ42548 | After deploying an upgraded solution, values for exposed workflow fields that are not defined in a case will be set to NULL. |
PJ42553 | When retrieving a security manifest, and groups are assigned to roles, an LDAP search against users will be performed |
PJ42558 | The Case Type list on Advanced Search does not sort correctly, for example, by display name,
the way it does on Add Case. When there are many case types in the solution, the incorrect order that results from the incorrect sorting makes it difficult to locate the correct case. |
PJ42585 | Attachments still open in same window when "open document in a separate browser window" is checked for attachments widget. |
PJ42597 | Reset Test environment does not persist database storage location (Tablespace) properties on
the Target Object Store. When running the "Reset Test Environment" feature in
Case Manager Builder, not all ObjectStore properties are persisted on the TargetOS
that is being reset. Among these, the following properties:
|
PJ42627 | Validation of a solution fails with error 'the property <prop_name> was deleted" if workflow data fields are displayed. |
PJ42628 | First few characters of the property names are not displayed in logs and GUI error popup, when solution validation fails. |
PJ42656 | Case Manager Client fails to save a work item after a user clicks a read-only date time field. |
PJ42679 | When opening case detail page that contains the Timeline Visualizer widget it may display an error message and does not respond |
PJ42758 | With fix for PJ41731 custom code to set properties widget values on work details fails if page title uses case id or case title |
PJ42778 | Sorting the in-basket work list causes widget to apply previously removed filter. When the client applies either a dynamic filter or a UI filter to the work list on the In-basket at runtime, a smaller list of items is displayed. Clicking "Reset" on the In-Basket filter will retrieve the entire work list without the previously applied dynamic filter or UI filter. If the user then attempts to sort the new unfiltered work list by clicking on any of the column headers, the previously removed filter is re-applied and the smaller list of items will be displayed. The result is a sorted list with the previous filter applied. The expected behavior is the first page of the entire work list sorted, i.e. no filtering. This only
occurs with the following conditions:
|
PJ42816 | Create a task that uses IBM BPM process breaks case type XPDL and the process data field name choice list miss bpm field names. |
PJ42825 | A rule will not execute correctly if the rule uses a case property containing an ampersand "&" character. |
PJ42844 | ArrayIndexOutOfBoundsException on AddTask with empty multi-value case property using external
data service (EDS). An error is displayed in Case Manager Client UI when adding a discretionary task whose launch step exposes an empty multi-value property in a solution that is registered to use an External Data Service (EDS) even when the property is not actually mapped/modified in their EDS. Note: The out of the box EDS sample code does not have this issue, as it handles this internally by ensuring to not passing empty arrays if they occur. |
PJ42873 | “Otherwise” in table-based rules of specific languages fails during run time. In solutions
in which the rule persistence locale is set to the specific languages that are
listed here, if a table-based rule contains cells that are set to Otherwise, the
rules fails during run time. The languages for which a table-based rule fails when
the rule contains cells that are set to Otherwise are as follows:
|
PJ42874 | Table rules: decision table -- get an error you cannot dismiss if you try to paste a
condition column over the "action" column. The only way to get out of this situation is to close the browser (and then you lose all your work). |
PJ42875 | If you use Microsoft Internet Explorer 8 or Microsoft Internet Explorer 9 to save Japanese language values for column headers when designing table-based rule in Case Manager Builder become garbled. |
PJ42876 | Activity step added in Process Designer is shown as a rule step. |
PJ42877 | Web site widget displays an error (CM-REQ-4016 this search path contains an invalid class name) if url string is in encoded form. |
PJ42878 | Solution copy does not change the solution prefix when a case property is used in the step deadline in a workflow. |
PJ42879 | Case Manager Builder overrides deadline expression for a step after users modify the reminder interval for the step in Process Designer. |
PJ42880 | In-basket widget on Microsoft Internet Explorer 8, Microsoft Internet Explorer 9 and Microsoft Internet Explorer 10 - the in-basket filter dialog disappears soon after the mouse moves over the tooltips icon. |
PJ42881 | Certain actions in IBM Case Manager administration client do not work when IBM Content Navigator is configured with a non-default context root. |
PJ42882 | Case list - string/integer choice list used for case title property shows its value instead of label. A choice list property should show its label instead of value in the case list. But if you are using a String/Integer choice list as the case title, the choice list case title shows its value, which is incorrect. |
PJ42883 | Case Manager performance log issue - java.lang.noClassDefFoundError (icmperflog) after upgrading from Content Platform Engine V5.2.0.3 to the Content Platform Engine V5.2.1.0. After upgrading Content Platform Engine from V5.2.0.3 (dap520.003.147) to V5.2.1.0 (dap521.124) the P8 and PE logs contain numerous errors related to java.lang.NoClassDefFoundError (com.ibm.casemgmt.intgimpl.logging.ICMPerformanceLogger). |
PJ42885 | When performing case synchronization, a new task will be in error when added to existing cases with discretionary tasks. |
PJ42886 | Documents tab of the case information widget doesn't refresh after an external document of IBM Content Manager V8 (CM8) is removed from the case. |
PJ42887 | Case REST and JavaScript APIs are returning incorrect and missing information for case relationships. |
PJ42888 | Navigating away from a page with a form widget, when the user enters a value in a form field without tabbing out, will result in a blank page. |
PJ42890 | Unable to run "Configure the Case Management Object Stores" task on an Object Store that already has IBM Case Manager add-ons installed. |
PJ42891 | Unable to create a wait until or for step in a custom task when using French locale. |
PJ42892 | Entering invalid date patterns in the Properties View Designer can cause the view to be unusable. |
PJ42893 | After adding the Process History widget the work detail page does not correctly resize. |
PJ42894 | Properties widget allows user to close the page with uncorrected errors. |
PJ42895 | Deploying a solution for the first time by using IBM Case Manager configuration tool or Case Manager Builder always fails. |
PJ42896 | The link displayed by Timeline Visualizer does not work. |
PJ42897 | A repeatable task with a property update trigger does not get created when another instance is marked as failed. |
PJ42898 | Inserting values in a multi value property does not behave correctly in Internet Explorer. |
PJ42899 | StepElementService returns incorrect lock status if the user id contains uppercase characters. |
PJ42900 | Deployment status in Case Manager Builder does not show completed when the 'refresh solutions' button is clicked. |
PJ42901 | Adding a discretionary task to a case may cause an error in launch step. |
PJ42902 | Task status in Timeline Visualizer is displayed in English when configured to use a non-English locale. |
PJ42925 | Case Manager configuration tool Register Case Manager plugin task might fail in WebSphere when IBM Content Navigator is configured for Single Sign-On (SSO) using SPNEGO Kerberos. |
PJ42926 | Case relationship model does not return case title correctly. |
PJ42927 | Creating a custom page that starts with solution prefix does not load properly nor can the page be deleted. |
PJ42928 | Unfiling or moving or a document from a case results in missing Case History information. |
APAR | Description |
---|---|
PJ42187 | When a user tries to update any data field on a form in a Form widget, a pop-up
error with the message "propertyController.getConvert is not a function" will be
shown. This issue occurs after installing 5.2.0.1-ICM-IF001. |
PJ42189 | A Task defined to be repeatable and with a precondition of "a document is filed to the case" might not all start correctly if multiple documents are added to the Case concurrently triggering the same Task to be launched. |
PJ42200 | If the JavaScript code in a Script Adapter widget contains an apostrophe (') it
might not execute correctly when the Case Manager Client page containing the Script
Adapter widget is loaded during runtime. When the apostrophe character is saved
during design time, the apostrophe character is URL encoded into '. During
runtime, the encoded character in the JavaScript content might not be converted back
to an apostrophe, impacting the way the JavaScript is executed. For example, if a JavaScript in the Script Adapter widget creates a code for a SOAP request that contains a string like <?xml version='1.0' encoding='utf-8'?> it will be saved and read back as <?xml version='1.0'encoding='utf-8'?> and will not execute correctly at runtime. |
PJ42232 |
For a solution that contains multiple case types and multiple roles, where users who belong to these roles have access to only some of the case types, the following issues might occur:
|
APAR | Description |
---|---|
PJ41831 | Properties and Attachments will not display correctly for the next work item when using Get Next feature.
In Case Manager Client, if there are 2 work items in the in-basket, and both of the work items have attachments associated with them, then opening the work items using the Get Next feature will cause the Properties and the Attachments widget to not display them correctly. |
PJ41832 | Slow performance in opening the case details page for an IBM Case Manager environment configured with CM8.
Opening a Case Details page after login for an IBM Case Manager environment configured with CM8 takes a long time to complete. For subsequent opens, the performance is a bit better, but still slow. |
PJ41839 | Unable to run Case History when Case Analyzer in installed in the same environment. The Case History Store is successfully created/enabled. Then the Case Analyzer Store is successfully created/enabled. Upon restarting, the system encounters the following exception: javax.ejb.EJBException: See nested exception; nested exceptionis: Invalid object name 'dbo.CH_CASEHIST'. |
PJ41869 | Using objectstore display or symbolic name in the content list widget payload no longer works
after upgrading from 5.1.1.x In ICM 5.1.1.x, to populate a Content List widget with a property list, the payload would include the objectStoreNames variable, which is an array of object store names. The names could be either the Display or Symbolic name for the Object Store name. In ICM 5.2 using the display or symbolic name for the objectStoreNames in the payload no longer works. Example: payload = {"objectStoreNames:" : ["TARGET"], "symbolicNames": ["DocumentTitle", "Creator", "LastModifier"], "values": [{"VersionSeries": "{00000000-0000-0000-0000-000000000000}"}, {"VersionSeries": "{00000000-0000-0000-0000-000000000000}"}, {"VersionSeries": "{00000000-0000-0000-0000-000000000000}"}] }; |
PJ42037 | When copying a solution and assigning a new prefix to the copied solution, the new prefix is not always assigned correctly.
When copying a solution, some of the expressions in the system instruction are not converted to use the solution prefix. |
PJ42040 | In IBM Case Manager V5.2.0.1, Case Manager Builder users cannot save changes in Step Editor
after adding a Workgroup swimlane with steps in it while using Microsoft Internet
Explorer 10 or 11. This is a regression issue in IBM Case Manager V5.2.0.1. That is, it is possible to do this without any issue using IBM Case Manager V5.2.0.0 but not using IBM Case Manager V5.2.0.1. When this issue occurs in IBM Case Manager V5.2.0.1 there is no error displayed but the browser just hangs. Note: The issue does not occur in Firefox. The problem is limited to this specific use-case in Microsoft Internet Explorer 10 or 11. Users on IBM Case Manager V5.2.0.1 can make any other changes in Step Editor and save them in Microsoft Internet Explorer 10 or 11. |
PJ42069 | Receive NullPointerException error when trying to apply security config on a solution created
from a template with preserveId. In trying to apply security configuration to a solution, a java.lang.NullPointerException will be returned. This will occur if the solution was created from a solution template, and the solution template was promoted from a solution with the preserveIdentifier property set to 'true'.. [MM/DD/YY HH:mm:SS:sss TMZ] 000000be api E com.ibm.casemgmt.intgimpl.messages.CaseMgmtLogger error null java.lang.NullPointerException at com.ibm.casemgmt.intgimpl.secconfig.RootSecurityHandler.configur eProcessEngine(RootSecurityHandler.java:1061) at com.ibm.casemgmt.intgimpl.secconfig.RootSecurityHandler.configur e(RootSecurityHandler.java:331) at com.ibm.casemgmt.intgimpl.secconfig.SecurityConfigurer.configure (SecurityConfigurer.java:104) : : |
PJ42070 | Field rendering issues with External Data Service (EDS) integration in the Properties widget.
Users may experience field rendering issues with External Data Service (EDS) integration in the Properties widget, including the following. = Multiple value fields are not supported in EDS, resulting in an error that appears in the Firebug Console in Mozilla Firefox (for example) as "this._isEmpty() is not a function" when rendering the Properties widget UI in the browser. = When the underlying value of a field mapped to a choice list changes as a result of EDS integration, the display value of the field is not updated correspondingly in the Properties widget UI. The display is not refreshed. = The MIN/MAX constraint is not enforced for updates from EDS. |
PJ42072 |
A warning dialog is displayed on a locked item even when the current user owns the lock. When attempting to open a locked item from the In-basket a warning dialog is displayed to the user. This warning is displayed even if the work item is locked by the current user. Normally, if the work item is locked by the same user the warning dialog should be suppressed. |
PJ42073 | Invalid Rule errors for Table Rules with Non-English locales in Google Chrome version 31.0.1650.57 m. Users may experience invalid rule errors for Table Rules with Non-English locales in Google Chrome v31 because Chrome changes some of the rule definition characters in this locale. This issue does not occur with other browser types. |
PJ42074 |
Display issues on Microsoft Internet Explorer10 in Properties widget with 3 columns in multi-column tabbed container. Users may experience display issues on Microsoft Internet Explorer 10 in the Properties widget when there are 3 columns defined in a multi-column, tabbed container. The widget may display extra, non-functioning scroll bars and the columns may not start at the top of the pane provided for them by the widget UI. The problem does not occur for 1 or 2 columns or when the 3 columns are not displayed in a tabbed container. The problem does not occur in Mozilla Firefox. |
PJ42075 |
There is no way to hide the "Advanced Search" button in the Search widget. There is currently no way to configure Case Manager so as to hide the "Advanced Search" button in the Search widget. |
PJ42076 | Unable to cache resource strings in IBM Case Manager Version 5.2.0. During the loading of NLS resources there is an internal bug in the icm.util.Util class. This bug is preventing the application from caching resource strings. This issue does not cause any functional errors with the application. However the fix may provide some performance benefits by using the resource string caching. |
PJ42077 | Unable to start a custom task if the solution is created from a template with PRESERVEIDENTIFIER = TRUE. Unable to start a custom task for a solution that was created from a template where the template was promoted with the preserveIdentifier property set to 'true'. When trying to start the custom task, you will get the following error: FNRPA0618 - The validation of the custom task workflow definition failed with the following Process Engine error message: <Task name> : [Error] Either the roster, <Roster name>, does not exist, or it is not valid for this logon session. Select a different roster, or use the configuration tool to create the roster, or give the user permission to use the roster. |
PJ42078 | Searching cases fails for a solution created from a template with preserveidentifier set to true. Unable to search cases for a solution that has been created from a template where the template has the preserveIdentifier property set to 'true'. After clicking on search, the search icon will remain spinning and search result is not returned. In FireBug, the following error will be logged in the console: TypeError caseType is null var caseTypeId=caseType.getCaseType(); |
PJ42084 |
Custom tasks do not show up in in-basket if the solution is created from a template with PRESERVEIDENTIFIER = TRUE. When adding a custom task from a case details page, the work item associated with the task does not show up in the In-Basket view, under "My Work". This will occur on a solution that was created from a template, where the template was created with the preserveIdentifier property set to 'true'. The Task page in the Case Information widget shows that the Task was started successfully. Querying for the work item related to the Task will also show a valid workitem for the Task as well. |
PJ42085 |
Add document from repository does not honor the document type setting from Case Manager Builder. All solutions can be configured by using Case Manager Builder to limit the document class that can be added to that solution. By default this option is not set, hence all document types defined in the object store are displayed when adding documents. When the parameter is set, only document types that are defined in the solution should be displayed when adding documents in the solution. This option is configured by using a check box labeled "Only show document types that are defined in the solution" from the following locations:
After setting the options, saving the solution and redeploying the solution the code does not honor these settings. It will continue to display all document types from the object rather than only those that are defined in the solution. |
PJ42094 | When using Internet Explorer 8 for Case Manager Client, the ADD/OPEN/ACTION buttons in the Document tab are missing. |
PJ42096 | Apply filter event for an in-basket widget is not working correctly if dynamic filter payload includes more than one in-basket. Passing in a dynamic filter to an in-basket widget by leveraging the Apply Filter event will not display the results from the dynamic filter correctly if the payload includes more than one inbasketName from the same queue. Here is an example of the payload which includes two separate in-baskets in the payload:var json1 = { "queueName":"SOL_Role1", "inbasketName":"Role1", "hideFilterUI":false, "queryFilter":"(SOL_stringField = :A OR BVT_stringField = :A) ", "queryFields": [ { "name": "SOL_stringField", "type": "xs:string", "value":["abc","abb"] } ], "hideLockedByOther":true }; var json2 = { "queueName":"SOL_Role1", "inbasketName":"NewInbasket", "hideFilterUI":false, "queryFilter":"(SOL_stringField = :A OR SOL_stringField = :A) ", "queryFields": [ { "name": "SOL_stringField", "type": "xs:string", "value":["abc","abb"] } ], "hideLockedByOther":true }; var model1 = icm.model.InbasketDynamicFilter.fromJSON(json1); var model2 = icm.model.InbasketDynamicFilter.fromJSON(json2); var modelArray = []; modelArray.push(model1); modelArray.push(model2); return {"dynamicFilters":modelArray}; |
PJ42097 |
Page displays slower in Internet Explorer 8 when there is hidden script adapter on the page. If there is a Script Adaptor widget hidden on a page (e.g., Case Details, Work Details, or any custom page), it will display slower in Internet Explorer 8 if event payload associated with the widget is very large. |
PJ42098 |
Receive CDEWG8005 error when opening a page that has an in-basket populated by a dynamic filter using the apply filter event. A CDEWG8005 error will be returned on a page that has an in-basket widget with
the following conditions:
======= An error occurred when the page attempted to handle the event icm.SendEventPayload. The following error occurred. TypeError: this.ecminbaskets is null Contact your system administrator and provide the information that is contained in this message. CDEWG8005 ======= |
PJ42121 | Value will get set to 0 on a multi value float property if decimal places and pattern
configured for the property do not match. When you enter a valid float value into a multi value float property, where the property has a decimal place and pattern defined and do not match, the values will get reset to 0.00000. For example, if the float property is using a number text box control on a custom view in Case Manager Builder with the following defined: Decimal Places: 5 Pattern: ###,###,###.## and the values entered for the property are the following when using Case Manager Client: 20000000.98 222.34288 653252.99 After entering the values, the values will get reset to 0.00000. |
PJ42146 | If Internet Explorer 8 is used as browser, when trying to close a Case Detail page it shows following error: An error occurred when the system attempted to close a page when you switched to a new solution or role. The following error occurred: 'this.contextualMenus[...]' is null or not an object Contact your system administrator and provide the information that is contained in this message. CDEWG8006 |
APAR | Description |
---|---|
PJ41534 | Embedded Table rules in non-English language locale fail to deploy with error Exception occurred while converting following rule definition FNRPE0029E. |
PJ41535 | Various usability improvements to the IBM Support Assistant Data Collector scripts for IBM Case Manager. |
PJ41551 | Users are unable to move a discretionary task from Failed to Working, receiving an
illegal_task_clear_exception_operation error. When trying to complete a review step in a malfunction submap in an attempt to correct an error with a workitem, an ILLEGAL_TASK_CLEAR_EXCEPTION_OPERATION exception will be logged in both the PE server log and the ICM server log if the workitem is associated with a discretionary task in ICM. When the workitem has been corrected, PE will try to update the state of the Task in ICM from 'Failed' to 'Working'. It is during this state change of the Task when the error will be thrown. This only occurs if the Task in ICM is a discretionary task, as regular tasks do not have this issue. Caused by: com.ibm.casemgmt.intgimpl.eventhandler.CmAcmRuntimeException: FNRPE0024E: [ILLEGAL_TASK_CLEAR_EXCEPTION_OPERATION]: The requested restart operation is illegal for this Task. failedBatchItem=0 at com.ibm.casemgmt.intgimpl.eventhandler.TaskChangeStateEventHandl er.handleEvent(TaskChangeStateEventHandler.java:90) at com.ibm.casemgmt.intgimpl.eventhandler.TaskEventHandler.onEvent (TaskEventHandler.java:100) ... 57 more } at com.filenet.apiimpl.wsi.serialization.core.ExceptionSerializatio n.deserialize(ExceptionSerialization.java:196) at com.filenet.apiimpl.wsi.ServiceSessionNst.cDeserializeSoapFault(ServiceSessionNst.java:658) at com.filenet.apiimpl.wsi.ServiceSessionNst.cReqRespPath(ServiceSessionNst.java:186) at com.filenet.apiimpl.wsi.ServiceSessionNst.executeChanges(ServiceSessionNst.java:71) at com.filenet.apiimpl.util.SessionHandle.executeChanges(SessionHandle.java:130) at com.filenet.apiimpl.core.Session.callExecuteChanges(Session.java:142) at com.filenet.apiimpl.core.Session.executeChanges(Session.java:525) at com.filenet.api.core.UpdatingBatch.updateBatch(UpdatingBatch.jav a:146) at filenet.jpe.server.common.CETransactionCache$FlushCEObjectsOnTra nsactionCommit.priorToCommitOp(CETransactionCache.java:147) at filenet.jpe.database.DbTransaction.ProcessCommitPostTranOpSet(Db Transaction.java:521) at filenet.jpe.database.DbTransaction.EndTransaction(DbTransaction.java:246) at filenet.jpe.server.isi.InstructionSheetInterpreterClass.doExecut e(InstructionSheetInterpreterClass.java:2277) ... 15 more |
PJ41582 | Items in modified choice list are not redeployed to target object store in the order defined
in Case Manager Builder. If you edit an existing Choice List in Case Manager Builder so as to specify a new ordering of the items (with or without adding/renaming/deleting items) before saving and redeploying the solution, you will find that the Choice List item order you specified in Case Manager Builder, although correctly saved to the Solution Definition (sdf.xml) file in the Design Object Store, is not persisted when the solution is deployed to the Target Object store and therefore does not appear in Case Manager Client. The new/modified items are there - but not in the order you specified. |
PJ41600 | Wrong case data displayed in Split Case on Work Details if another case was opened in Case Details after Work Details was opened. |
PJ41626 | Case Manager Builder will not validate a case type with a task that has the F_CaseFolder.PathName expression, while Process Designer can validate the same task. |
PJ41632 | When using Microsoft Internet Explorer 8 browser to open a work item with form data as an attachment in form widget, the form viewer cannot open forms. |
PJ41641 | When executing Document Generator for IBM Case Manager V5.2.0.0 it shows a
NullPointerException error. For more details, see Generating a solution document for IBM Case Manager V5.2.0.1: http://www.ibm.com/support/docview.wss?uid=swg27041025. |
PJ41673 | When configuring case history store it shows the error: the case history store could not be
enabled or disabled...fnrce0066e. When configuring Case History store it fails and shows the error: "The case history store could not be enabled or disabled because of the following error....FNRCE0066E: E_UNEXPECTED_EXCEPTION..." with following error stack: [MM/DD/YY HH:MM:SS:sss TMZ] 000000a3 SystemErr R CIWEB.ICMAdminClientPlugin Error: [MyAdmin @subdomain.mydomain.com] com.ibm.ecm.icm.accm.services.EnableDisableCaseHistoryStoreService.callBackend() ACCM service is throwing exception com.ibm.ecm.icm.accm.util.AccmException: com.filenet.api.exception.EngineRuntimeException: FNRCE0066E: E_UNEXPECTED_EXCEPTION: An unexpected exception occurred. The unexpected exception is chained to this exception. Message was: null at com.ibm.ecm.icm.accm.repository.ConfigureObjectStore.enableCaseH istoryStore(ConfigureObjectStore.java:298) at com.ibm.ecm.icm.accm.services.EnableDisableCaseHistoryStoreService.callBackend (EnableDisableCaseHistoryStoreService.java:89) at com.ibm.ecm.icm.accm.services.EnableDisableCaseHistoryStoreService.doExecute (EnableDisableCaseHistoryStoreService.java:61) : :: Caused by: [FNRPE2130660078E]Invalid repository: "MYTOS_EventExportStore" at filenet.eventexporter.common.GCDData.getEventExportStore(GCDData.java:146) at filenet.eventexporter.rpc.ch.CHRPC.setContext(CHRPC.java:35) at filenet.eventexporter.rpc.ch.CHRPC.setContext(CHRPC.java:41) : : |
PJ41682 | IBM Case Manager 5.2.0 knowledge center incorrectly states that for HA, Websphere ND is required. This is resolved by updating the already existing Documentation Corrections tech note. The URL is: http://www-01.ibm.com/support/docview.wss?uid=swg27039122 |
PJ41721 | Case Manager Client does not honor customvalidationerror attribute from an External Data
Service for finalnewobject/finalexistingobject. When an IBM Case Manager Solution is configured with an External Data Service (EDS), a customValidationError returned by EDS does not result in any error conditions in IBM Case Manager, specifically for the finalNewObject and finalExistingObject requestModes. During Case Creation, the Case will continue to get created, even if a customValidationError is returned. Based on IBM Case Manager documentation, a customValidationError should impact Case Creation if done on the finalNewObject or finalExistingObject requestModes. For more details, seehttp://www.ibm.com/support/knowledgecenter/SSCTJ4_5.2.0/com.ibm.casemgmt.development.doc/acmdv102.htm |
PJ41725 |
User receives 'nullpointerexception' error when running 'reset test environment' more than once on cmpit-installed environments. The user receives a 'NullPointerException' error when running 'Reset Test Environment' more than once on environments installed with the IBM Case Manager Platform Installation Tool (CMPIT). The SystemOut.log will contain the following errors: 00000182 api I com.ibm.casemgmt.intgimpl.messages.CaseMgmtLogger info FNRPA0400I The development environment reinitialization started. 00000182 api I com.ibm.casemgmt.intgimpl.messages.CaseMgmtLogger info Restoring from DOS manifest 00000182 api E com.ibm.casemgmt.intgimpl.messages.CaseMgmtLogger error FNRPA0434E The reinitialization of Content Platform Engine process services or the object store failed. See the following error: null java.lang.NullPointerException |
PJ41731 |
"Case Id" and "Case Title" properties displayed incorrectly on work details page title tab. The Page Designer feature in Case Manager Builder allows users to configure the default Work Details page's Page Options to display any one of the following dynamic values in the page title tab at runtime in Case Manager Client: Case ID, Case title, Step name, Work item ID. Both Step name and Work item ID work correctly at runtime when configured. But if you configure the default Work Details page to display either Case ID or Case title, you will instead see an error message right there in the page title tab indicating that either the getIdentifier() or getCaseTitle() method failed. |
PJ41734 |
The custom property view mapping on a page is lost during runtime for a solution after it has been copied. A custom view associated with the Work Details page is no longer displayed at runtime after the solution containing the view and page have been copied and deployed. The original Solution containing the custom view and page will continue to display correctly. It is only a problem with the deployed version of the copied solution. Checking the copied solution, the following are still valid:
The problem is only seen during runtime. |
PJ41751 |
When the "Use the United States Federal Information Processing Standard (FIPS) algorithms" option is enabled in WebSphere Application Server, the export solution using Case Manager administration client (CMAC) fails with error code FNRPA9001E. The WebSphere Application Server's SystemOut.log also show following error: [MM/DD/YY HH:MM:SS:sss TMZ] 00000030 SSLHandshakeE E SSLC0008E: Unable to initialize SSL connection. Unauthorized access was denied or security settings have expired. Exception is javax.net.ssl.SSLHandshakeException: Client requested protocol SSLv3 not enabled or not supported : : The Case Manager configuration tool's log show the following error: FINER ddd MMM DD HH:MM:SS TMZ YYYY THROW com.ibm.casemgmt.api.exception.CaseMgmtException thrown while executing method exportPages() of com.ibm.ecm.configmgr.app.acm.properties.ContentEngineDiscoverer Stack Trace follows (when available): com.ibm.casemgmt.api.exception.CaseMgmtException: FNRPA9001E The Business Space server is not available. Verify the URL, the administrative user name, and the password. : : |
PJ41765 |
FileNet viewer does not refresh properly after closing the work details page in certain environments. A blank white area hides content on Work page (in-basket) after the Viewer on Work Details is closed. This seems to only occur on certain environments and have only been seen when the following are present:
All four conditions may need to be present in order to encounter this issue. It has not been reproduced when the IBM Daeja ViewONE viewer is loaded from Workplace XT when Case Manager is configured to use Workplace XT rather than Content Navigator as its Viewer application. |
PJ41783 | Case Manager Client displays additional view control scroll bars when using multi-column layout within tabbed layout. Some widgets in the Case Manager Client contain vertical scroll bars even though there is no need to scroll down. These additional scroll bars appear for properties arranged on a single row, when using multi-column layout within tabbed layout. |
PJ41789 |
Case Form Widget failed to load when accessed from behind firewall (DMZ), with error CDEWG5402E. The Case Form Widget fails to load when it is accessed from behind a firewall (DMZ), and the following error is returned: Unable to load /CaseForms/ibmForm status: 500 (CDEWG5402E) due to com.ibm.ecm.acm.forms.service.FormException: com.ibm.ecm.acm.forms.cmis.CmisException: java.net.ConnectException: Connection timed out: connect |
PJ41792 |
The content list widget could not retrieve list of documents from property list search result payload and shows HTTP 500 error. The Content List widget could not retrieve list of documents from Property List search result payload and shows HTTP 500 error. If FireFox browser is used with FireBug plugin, its Response tab shows the following error message: {exception:Required parameters for a Stored Search query are null.,errorMessage:Unexpected error occured in backend server} |
PJ41795 | When a custom Case Manager Client widget calls a CMIS URL as a GET request, the content-type for xml documents returns as "text/plain", and an error occurs. |
PJ41796 | Using a non-default context root for a Content Engine WSI URL, Case Manager configuration tool receives a FNRCE0062E error. When creating or updating Content Engine profile in the Case Manager administration client it automatically populates the "wsi" as the content root value for WSI URL in the "Content Engine Server WSI URL" field's value. However, if the user has a non-default Context Root defined for the "IBM FileNet P8 CEWS" web module, the automatically populated value for "Content Engine Server WSI URL" field in Case Manager administration client will be incorrect and could not connect to the Content Engine Server. The <CaseManager_Installation_Directory>\logs\.metadata\.log file will show following error: !ENTRY com.ibm.ecm.configmgr.app.acm 4 0 YYYY-MM-DD HH:MM:SS.sss !MESSAGE An error was returned from the server. A Web services request received an HTTP response that did not have a SOAP Content-Type: (text/html). Response contents: <H1>SRVE0255E: A WebGroup/Virtual Host to handle /wsi/FNCEWS40MTOM/ has not been defined.</H1><BR><H3> SRVE0255E: A WebGroup/Virtual Host to handle ce_server:port has not been defined. </H3><BR><I> IBM WebSphere Application Server</I> !STACK 0 com.filenet.api.exception.EngineRuntimeException: FNRCE0062E: E_SERVER_ERROR: An error was returned from the server. A Web services request received an HTTP response that did not have a SOAP Content-Type: (text/html). Response contents: <H1>SRVE0255E: A WebGroup/Virtual Host to handle /wsi/FNCEWS40MTOM/ has not been defined.</H1><BR><H3> SRVE0255E: A WebGroup/Virtual Host to handle ce_server:port has not been defined.</H3><BR><I> IBM WebSphere Application Server</I> at com.filenet.apiimpl.wsi.ServiceSessionNst.bInputStreamBasedOnContentType (ServiceSessionNst.java:494) at com.filenet.apiimpl.wsi.ServiceSessionNst.cOpenHttpResponse(ServiceSessionNst.java:459) at com.filenet.apiimpl.wsi.ServiceSessionNst.cReqRespPath(ServiceSessionNst.java:178) at com.filenet.apiimpl.wsi.ServiceSessionNst.getObjects(ServiceSessionNst.java:104) at com.filenet.apiimpl.util.SessionHandle.getObjects(SessionHandle.java:381) |
PJ41797 |
Case form widget loading an eform template by using a Wide Area Network is slow, due to large response content. A Case Form widget that loads an eForm template by using a Wide Area Network (WAN) is slow, due to the large uncompressed response content. The large uncompressed response content data is associated with the following request: POST /CaseForms/filenetForm HTTP/1.1. You can determine if the content is compressed via HTTP traffic monitoring tools such as fiddler, fireBug, httpWatch, etc. |
PJ41798 | Clicking Cancel does not close the Work Details page if the work item from a Get Next action is locked by another user. With the Get Next feature enabled for the Work Details page, the problem appears upon clicking on Get Next to retrieve the next work item. When the next work item is locked, a confirmation dialog will ask if the user wants to edit the item, view the item, or cancel. The Edit and View buttons will work correctly, but if user clicks on Cancel, the previous completed work item will still display on the Work Details page and the Work Details page cannot be closed. |
PJ41799 | Setting 0 for the minimum or maximum value for an integer field is not saved in property view designer in Case Manager Builder. Setting a 0 for the minimum or maximum values for an integer or float field in a property view designer in Case Manager Builder will not be saved. Upon reopening the saved view, the values where the 0 is entered will be blank. For multivalue integer or float properties, if the minimum is saved with a 0, upon reopening the minimum will be set to -9,000,000,000,000,000. |
PJ41800 | Number of backslashes for network shared directory are inconsistent for cluster nodes during the Deploy Case Manager API task. On a Windows environment, the Deploy the Case Manager API task will have backslashes duplicated for the network shared directory for each Cluster JVM node. The same behavior will occur if UNC paths are used for each of the cluster nodes. However, there is no functional impact even with additional backslashes displayed. |
PJ41801 | Multi-value string field in IBM Form template in form widget cannot be modified if the field is mapped only to a workflow field. If a multi-value string form field on an IBM Form Template configured for a Form widget, is mapped only to a workflow field where there is no corresponding Case field, it cannot be modifed and IBM Case Manager will indicate that the form field contains invalid data. |
PJ41802 | Unable to use sortby property event in case list after upgrade from IBM Case Manager 5.1.1. In IBM Case Manager 5.1.1.x there is an event for the Case List widget which is SortByProperty. This event no longer exists in IBM Case Manager 5.2.0.0. |
PJ41803 | Unable to save the design comments for a Task if the text spans multiple lines separate by CR/LF. If the design comments for a Task spans multiple lines, where there are carriage returns or line feeds separating the lines, the design comments will not save. |
PJ41804 |
Error The workflow could not be saved when trying to save in Case Manager Builder Step Editor. If an activity step is added to a workflow by using Process Designer, the same Task workflow cannot save when using Case Manager Builder Step Editor. An error similar to the following will be logged on the IBM Case Manager server: [MM/DD/YY HH:MM:SS:sss TMZ] 00000530 FlowEditorHan E com.ibm.acm.casebuilder.flows.handlers.FlowEditorHandlerputWorkflowJson java.io.IOException: Unexpected character 'p' on line 1, column 3852 Note: If F_Originator is assigned as the participant in the activity step, this error does not occur. |
PJ41805 | Form template will not display on add task form page if it is an attachment on the attachment widget. If a Form Template is an attachment on the Attachment widget, the Add Task Form page will not display the appropriate Form Template. |
PJ41806 | Timeline Visualizer does not display correct case if triggered by send case info event. Sending a Case to the Timeline Visualizer widget via the Send Case Info event does not trigger the Timeline Visualizer to update the Case History for the new case. |
PJ41807 | Case summary view is not showing properties in the order as defined in Case Manager Builder. In Case Manager Client, when viewing properties in the summary view, the properties are not displayed in the order as specified in Case Manager Builder. |
PJ41808 | If second in-basket configured to view a separate role, it does not display work associated with the separate role. If a second in-basket is configured on the Work page to display the work for a separate role other than the one the user current belongs to, the second in-basket will not display the work for the separate role. It will continue to display the work for the role that the user belongs to. This applies to someone who belongs to multiple roles, and they would like to see the in-baskets for the different roles. |
PJ41809 | Property values in search results do not display if the property in advance search is not included in the case summary view. If you search against a Case Type in advanced search, and the search criteria includes property which is not included in the case summary view, the results that are returned will not display a value for this property. |
PJ41810 | Solution with a lot of security principles (500+) defined will not import, no error is returned. Using IBM Case Manager administration client, a Solution that contains a lot of security principles (500+) defined will not import. No error will be given to the user, and clicking on the Finish button will not result in any action taken. |
PJ41811 | A required property set in a view for the properties widget, does not display required asterisk in Case Manager Client. A solution that has a multi column container nested within a layout container, and a property set to required by the view (not set up as required in the case type properties), will not display an red asterisk to indicate that it is a required field during runtime. Not entering a value will still result in a warning indicating that a required field has not been entered. |
PJ41812 | The properties and forms widgets on work detail page does not refresh when clicking on 'Get Next'. If the Get Next feature is enabled for the Work Details page, when clicking on Get Next, the Properties and the Forms widget will not update with the updated data from the next workitem. |
PJ41813 | Unable to reset test environment if there are two event export stores defined against the same database connection. If there are more than one event export store defined against the same database connection, where both export stores share the same schema, then a Reset Test Environment will fail with a Uniqueness Violation error in the IBM Case Manager WebSphere Application Server SystemOut log. |
PJ41814 | Unable to close work detail page if the work item displayed is dispatched by someone else. If the workitem currently being displayed by a user has been dispatched, the user will not be able to close the Work Details page. |
PJ41815 | If a solution was created from a template where 'preserve id' is set to true, upgrading the solution to 5.2 will fail. Trying to upgrade an IBM Case Manager 5.1.1.x solution where it was created from a solution template that has the 'Preserve ID' set to true, the upgrade will fail. |
PJ41816 |
Fieldupdated event on the properties widget does not fire when values changes to false or blank. For a Properties widget, the FieldUpdated event does not fire if the field value changes in the following manner:
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