FileNet Capture 5.2.0 Fix Pack Readme: CAP-5.2.0-009
© Copyright IBM Corporation 2013. All Rights Reserved.

About this fix pack

Accessing IBM FileNet documentation and fix packs

New in this fix pack

Installation, migration, upgrade, and configuration

Requirements

Install this fix pack

Uninstall this fix pack

Product fix history

Contact customer support

Notices

Trademarks

US Patents Disclosure

About this fix pack

This document provides information about the IBM® FileNet® CAP-5.2.0-009 fix pack, which upgrades an existing Capture 5.2.0 system. Capture fix packs are cumulative; each fix pack contains content from all previously released fix packs since the base release.

NOTE IBM recommends that all Capture client stations have the same Capture fix level.

Accessing IBM FileNet documentation and fix packs

Documentation

To access documentation for IBM FileNet Capture, go to http://www.ibm.com/support/docview.wss?rs=3276&context=SSNVMX&uid=swg27010327.

Fix packs

To access fix packs for IBM FileNet Capture, go to IBM Fix Central. (http://www.ibm.com/support/fixcentral/)

Compatibility

For compatibility information, see IBM FileNet Capture Hardware and Software Requirements.

New in this fix pack

Capture Viewer files updated for Outside-In Viewer security bulletin

For Content Engine customers, the IBM FileNet Capture fix pack installer updates the Capture Viewer files. Customers who installed IDM separately must download the latest IDM fix pack (IDM 4.0.3-002 or later).

New Qualifications

CAP-5.2.0-009 is qualified for use with:

• IDM 4.0.3-002
• IS 4.2.0-005

For more information about the resolved defects in this fix pack, see "Product fix history".

For information about Capture new features and known issues, see the Capture Release Notes.

Introduced in CAP-5.2.0-008

Enforcing the embedded TIFF orientation flag

Under some conditions, the Full Text OCR engine does not follow the embedded TIFF orientation flag. To enforce the embedded TIFF orientation flag, complete this procedure:

1. If necessary, create a file, named Capconfig.ini, in the same default location as the Local Repository.
2. Add this entry to the Capconfig.ini:
   
   [FullTextOCR]
   UseOrientationFlag=1
   
   Setting UseOrientationFlag equal to 1 forces the OCR engine to follow the embedded Orientation setting in a TIFF image, rather than perform an automatic rotation on the image.
   
   IMPORTANT: This setting takes precedence over the "AutoRotation" registry setting.
   

Exporting multi-page TIFF images with ADR

Capture 5.2.0-008 is releasing the PICN20.dll file as Picn20.zip, and installs it in ..\Capture\Programs. Customers who are experiencing problems with exporting multi-page TIFF images need to replace the PICN20.dll in the MS-Windows SYSTEM32 directory.

Disabling Auto Rotation

When AutoRotate is enabled by default, ZonalOCR might produce an error. To disable auto rotation:

1. Create or edit the CapConfig.ini file in the same default location as the Local Repository.
2. Add these entries to the CapConfig.ini:
   
   [ZonalOCR]
   AutoRotation=0
   
   The default value for AutoRotation is 1. Setting AutoRotation=0 causes the OCR engine to not automatically rotate the image, and to process the image in its native orientation.

Capture Viewer files updated for Outside-In Viewer security bulletin

For Content Engine customers, the IBM FileNet Capture fix pack installer updates the Capture Viewer files. Customers who installed IDM separately must download the latest IDM fix pack (IDM 4.0.3-001 or later).

Software Qualifications

CAP-5.2.0-008 is qualified for use with:

• IDM 4.0.3-001
• IS 4.2.0-002
• CE 5.1
• IER 5.1

For more information about the resolved defects in this fix pack, see "Product fix history".

For information about Capture new features and known issues, see the Capture Release Notes.

Introduced in CAP-5.2.0-007

Disabling adjustment for daylight savings time (DST)

The current date policy is that a user must enter a time when entering a date value in a Content Engine property field. FileNet Capture adjusts the time for daylight savings time.

To disable the adjustment for daylight savings time, complete the following steps:

1. If necessary, create a file, named Capconfig.ini, in the same default location as the Local Repository.
2. Add these entries to the Capconfig.ini:
   
   [RilCE]
   IgnoreDST=1
   [RilSharedCE]
   IgnoreDST=1

Enabling manual entry of required index values

When a user enables auto-indexing but does not fill in all of the required fields, the user is unable to enter index data and proceed to the commit operation.

To workaround this issue, complete the following steps:

1. If necessary, create a file, named Capconfig.ini, in the same default location as the Local Repository.
2. Add this entry to the Capconfig.ini:
   
   [Index]
   ProcessOnError=1
   

Setting this flag equal to 1 allows a user to manually enter the required index values and proceed to committal.

Configuring imprinters to print supported number of characters

To enable support for your imprinter to print the number of characters that your scanner supports:

1. On the FileNet Capture workstation to which the scanner in question is connected, configure a ptscan scanner and exit from FileNet Capture when you are finished.
2. Locate and open the scan.ini file. The default location is in the user temp directory.
3. In the [Installed Scanners] section of the ini file, look for "Current Scanner=" and the name of the scanner.
4. Create a section within the ini file [<name of the scanner>]
5. Create an ini key name "EndorserSize" and set the desired value for the number of characters to print. For example:
   
   [Kodak i1300]
   EndorserSize=30
   
   Important: The value you enter here must be correct and supported by the scanner.
   
6. Save the scan.ini file
7. Reboot the FileNet Capture workstation.
   

Enhanced logging for failed Content Engine batch committals

The FileNet Capture trace log is enhanced to include the following information:

• Batch Name
• IP address
• Commit status
• Save Batch call status/error
• Date/Time stamps.

To enable enhanced logging for failed Content Engine batches:

1. If necessary, create a file, named Capconfig.ini, in the same default location as the Local Repository (For example, C:\Documents and Settings\All Users\Application Data\IBM\Capture\CapConfig.ini).
2. Add following entries to CapConfig.ini, according to your requirements:
   1. To enable the logging for non-shared CE:
      
      [RilCE]
      DebugCommit=1
      
   2. To enable logging for shared CE:
      
      [RilSharedCE]
      DebugCommit=1
      
3. Save the CapConfig.ini file.
4. Enable IDM tracing (add rilce.dll or RilSharedCE.dll).
   

Software qualifications

CAP-5.2.0-007 is qualified for use with:

• IDM 4.0.2 FP 11
• IS 4.1.2 FP10
• SQL Server 2008 SP2
• Windows 7 SP1
• Windows Server 2008 R2 SP1

Introduced in CAP-5.2.0-006

• Qualified for use with IDM 4.0.2 FP10. See IBM FileNet Capture Hardware and Software Requirements.
• Qualified for use with Content Engine 5.0. See IBM FileNet Capture Hardware and Software Requirements.

Support for Duplex scanning mode

FileNet Capture supports duplex (also known as "double-sided" or "front and back") scanning mode. Note that the scanner must also support duplex scanning for this feature to be available.

NOTE

• The new support is applicable only to newer scanners in which there are persistency problems with duplex and simplex modes.
• If you are not experiencing any problems with your scanner, then you do not need to make any modifications, as described in this section.

To enable support for duplex scanning mode:

1. On the FileNet Capture workstation to which the scanner is connnected, locate and open the scan.ini file. The default location is in the user temp directory.
2. Make a note of the value of the Current Scanner= entry in the scan.ini file.
3. Add the following entries to the scan.ini file.
   
   [Current Scanner]
   Page UI=1
   
   For example, to enable duplex mode for the Böwe Bell+Howell 3210, the scan.ini file includes these entries:
   
   Current Scanner=Böwe Bell+Howell 3210
   [Böwe Bell+Howell 3210]
   Page UI=1
4. Save the scan.ini file
5. Reboot the FileNet Capture workstation.
   

Removal of carriage return characters in barcode text string

Under certain conditions, the barcode characters do not display correctly. To fix this problem, you must remove carriage return characters in the barcode text string.

To remove the carriage return characters, complete the following steps:

1. Create a file, named Capconfig.ini, in the same default location as the Local Repository.
2. Add this entry to the Capconfig.ini:
   
   [DocProcessing]
   StripCR=1

Introduced in CAP-5.2.0-005

• Qualified for use with Windows 7. See IBM FileNet Capture Hardware and Software Requirements.
• Qualified for use with Kofax Virtual Rescan (VRS) 4.5. See IBM FileNet Capture Hardware and Software Requirements.

Optional registry keys to modify, enable or disable Capture Professional options

NOTE: These registry keys are not mandatory. Install the optional registry keys only if your environment requires the functionality described in this section.

Under some conditions, an administrator might need to modify, enable, or disable certain options in the FileNet Capture application. For example, the administrator might need to disable some options for restricted users, or change the File Import Polling Interval. This fix pack installs 6 files, PJnnnnn.reg.txt in the ..\Capture\Programs, where nnnnn is the number that corresponds to an APAR. Use these 6 files to:

• Enable or disable "Allow multiple selection" and "Allow Cut/Copy/Paste/Delete/Drag/Drop" options
• Configure the Capture Polling Interval in seconds
• Configure the File Import Polling Interval in seconds
• Disable automatic page rotation in Full Text OCR
• Configure the Full Text OCR engine for graphics intensive documents
• Enable Dual Streaming for Kodak scanners

Double-click the .txt file to review the changes that the .reg file makes to the registry.

To apply the APAR fixes, close the Capture application and then rename PJnnnnn.reg.txt to PJnnnnn.reg, and double-click the .reg file to modify the registry. FileNet Capture modules check the registry for keys that the .reg files create. If a module finds the keys, it enables, disables, or modifies an option, based on the value of the DWords. The table below provides details of the files, options, registry DWords, and values.

Introduced in CAP-5.2.0-004

• Support for JPEG 2000 - Support for this format is provided when scanning with ISIS drivers and Toolkit. To view the scanned images within Capture, the user must install IDMDT-4.0.2-007. The BlankPage component supports JPEG 2000. The OCR and ADR components do not support this format. JPEG 2000 is not supported for ImageControls or VRS.

  Known issue:
  Due to toolkit limitations, after using some scanners to scan a 24-bit color image at certain resolutions, and saving the image as JPEG 2000 format, the image might not appear correctly. The Fujitsu fi-4120c and Canon DR-9080c might produce such images when scanned at 300 and 150 dpi. Cropping the image width to 2544 pixels wide (when using 8.5 x 11), or using a different resolution such as 320, 200 or 160 dpi resolves the issue.

• Support for Color PDF - Support for this format is provided when scanning with ISIS drivers and toolkit. Support for this format is similar to black and white PDF. Color PDF is not supported for ImageControls or VRS.
• Enhanced Zonal OCR - Zonal OCR is designed to recognize a single line of text for any given zone. To resolve PJ36672/ecmdb812165, this fix pack adds limited support for a multi-line zone if there is only one zone defined on the page. The recognition of multiple lines of text for multiple zones is not supported.
• Qualified for use with IBM InfoSphere Enterprise Records v4.5.1.
• Qualified for use with Oracle 11g - Oracle 11g does not support running reports from a shared statistics database.
• Qualified for use with IDM 4.0.2 + Patch 7

Introduced in CAP-5.2.0-002

• Qualified for use with Image Services (IS) 4.1.2.
• Qualified for use with Windows® XP SP3
• For Captaris Customers:
  • Two Captaris/OpenText fixes (Convert.exe and faxserv.exe) for defects ecmdb789678, 789681, and 789680. These fixes are in the Cap520FP2_Captaris.zip file installed in ..\Capture\Programs.

    NOTE You must install RightFax 9.3 FP2 + SR5 from Captaris before applying these fixes. Please see the readme.txt file included in the Cap520FP2_Captaris.zip file for installation instructions on the RightFax server. Download SR5 from http://marketing.captaris.com/Downloads/RightFax93/RightFax932_SR5.exe.

Introduced in CAP-5.2.0-001

• Support for SQL 2005 Workgroup Edition.
• Support for Windows Vista®. See IBM FileNet Capture Hardware and Software Requirements.
• The path for the *.mdb files has been changed, as follows (where C: is the boot drive):
  • For Windows XP: C:\Documents and Settings\All Users\Application Data\IBM\Capture
  • For Windows Vista: C:\ProgramData\IBM\Capture
  • During installation, MDB files are copied from the old location to the new location.

NOTE In Windows Vista, checking the Run this program as an administrator option in the Compatibility tab prevents Capture Manager from functioning properly. This known issue occurs when you create a Capture Manager shortcut in Windows Vista. To prevent the known issue from occurring, do the following in the Compatibility tab:

• Uncheck the Run this program as an administrator option
• For all users, uncheck the Run this program as an administrator option.

Installation, migration, upgrade, and configuration

Installation of this fix pack is not affected by any virus protection software that might be running in the background.

NOTE Capture uses ODBC to connect to various repositories such as SQL and Oracle. If you are using one of these repositories, make sure your ODBC connection is working properly prior to configuring Capture.

Support documentation

Before installing this fix pack, verify that you have the latest copy of the IBM FileNet Capture Documentation. Capture documentation contains additional information that you might need to perform the procedures mentioned in this readme, such as stopping services and applications.

Requirements

This fix pack has the following minimum requirements:

• CAP-5.2.0
• CAPADR-5.2.0-001
• IDM-4.0.0a and IDM-4.0.1-008
  
  For more information about IDM requirements, see the Hardware and Software Requirements Guide that is available at: http://www.ibm.com/support/docview.wss?uid=swg27015454.

Install this fix pack

If you installed any test modules, review the table in Product fix history. If any test module fixes are not listed in the table, you must reapply the relevant test modules after you install this fix pack.

1. Download the CAP-5.2.0-009 fix pack, and extract its contents to a temporary location. To download this fix pack from the IBM support page, see Accessing IBM FileNet documentation, compatibility matrices, and fix packs.
2. Stop Capture and all other applications that are running.
3. Back up the existing copy of the affected files. To determine the affected files, see the resolved defects table under Product fix history.
4. If you plan on installing this fix pack silently, you must first record an installation response file:
   1. Navigate to the folder where you extracted the contents of this fix pack and run the setup.exe program from a command prompt:

      setup /r /f1"c:\file1.iss"

      where c:\file1.iss is the response file that will be used in subsequent silent installations.

      NOTE The installation response file records all of your installation preferences and is unique to an installation scenario. The configuration details in the recorded and the replicated system must be identical. For more information about silent installation, see the IBM FileNet Capture Installation and Upgrade Guide.

5. Start the installation process in one of the following ways:

   To upgrade interactively

   1. Navigate to the directory where you extracted the contents of this fix pack, launch the setup program, and follow the steps in the installation screens.

   To upgrade silently

   1. Navigate to the directory where you extracted the contents of this fix pack and run the setup program from a command prompt:

      setup /s /f1"c:\file1.iss"

      where c:\file1.iss is the response file that you recorded the installation in the previous step.

Uninstall this fix pack

This fix pack does not have an uninstall option. For support, see "Contact customer support".

Product fix history

The following tables list the product fixes in this fix pack.

• Defect # IMCS defect number
• VRS Kofax Virtual Rescan Software

Contact customer support

For information about contacting customer support:

1. Navigate to the Information Management support page (www.ibm.com/software/data/support).
2. Select the appropriate IBM FileNet product from the "Select a category" list.
3. From the Product Support page, click View all Flashes, and then select How to get support for IBM FileNet products.

Notices

This information was developed for products and services offered in the U.S.A.

IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead. However, it is the user's responsibility to evaluate and verify the operation of any non-IBM product, program, or service.

IBM may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not grant you any license to these patents. You can send license inquiries, in writing, to:

IBM Director of Licensing
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For license inquiries regarding double-byte (DBCS) information, contact the IBM Intellectual Property Department in your country or send inquiries, in writing, to:

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U.S. Patents Disclosure

This product incorporates technology covered by one or more of the following patents: U.S. Patent Numbers: 6,094,505; 5,768,416; 5,625,465; 5,369,508; 5,258,855.