Instructions for installing patches for IBM® Information Server 8.0.1. Version 3.
Always refer to the latest version of the patch installation instructions. The instructions are periodically updated and contain critical information to ensure successful installation of patches. Access the latest version of the instructions at http://www.ibm.com/support/docview.wss?uid=swg27011896.
© Copyright International Business Machines Corporation 2008. All rights reserved. US Government Users Restricted Rights -- Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
This information is the most current about the product on the date of publication.
Patches for IBM Information Server 8.0.1 are distributed separately from the Update Installer components that are required to install the patches.
Patch component | Description |
---|---|
README.txt | Contains important information specific to the patch. Read the information in the README.txt file before you install a patch. |
*.ispkg | The contents of the patch package. |
Update Installer component | File name | Description |
---|---|---|
Update Installer Launcher | Updater.exe or Updater | Operating system-specific launcher application for Microsoft® Windows® or UNIX® and Linux® |
Update Installer | updater.jar | .jar file for all operating systems |
Before you install a patch, read these restrictions and ensure that your computer and user privileges meet the following requirements.
The Update Installer Launcher (Updater.exe on Windows or Updater on UNIX and Linux) and the Update Installer (updater.jar) must be in the same directory to install a patch.
The paths shown in the following commands assumes that the product is installed in the default location. Your path will vary if you installed IBM Information Server in a different location.
The patch package file name patch_e000000_type_os.ispkg in the following commands is a sample patch package file name. Use the correct name of the patch you are installing.
The user name and password shown in the following commands are samples. Use the same user name and password that you used to install IBM Information Server.
The patch installer supports two installation modes on all operating systems: installation wizard mode and console mode. Command line parameters can be used in both installation modes.
The following command line parameters are available for patch installation. If you do not specify values for an optional parameter, the installer prompts you to enter the values during the patch installation. You must always provide the –i parameter and value.
. /opt/IBM/InformationServer/Server/DSEngine/dsenv
./Updater -i /opt/IBM/InformationServer -console
./Updater -i /opt/IBM/InformationServer –p patch_e000000_type_os.ispkg -user admin -password manager –console
export DISPLAY=myhost.mydomain.com:0.0
xtermOn Solaris operating systems, type:
/usr/openwin/bin/xtermA new window opens to confirm that the X11 DISPLAY variable is configured properly. You cannot use the wizard to install patches in wizard mode without the correct DISPLAY environment variable.
. /opt/IBM/InformationServer/Server/DSEngine/dsenv
./Updater -i /opt/IBM/InformationServer
Updater -i C:\IBM\InformationServer -console
Updater -i C:\IBM\InformationServer -p patch_e000000_type_os.ispkg -user admin -password manager -console
Updater -i C:\IBM\InformationServer
After you install the patch, verify the installation. The paths shown assume that the product is installed in the default location. Your path will vary if you installed IBM Information Server in a different location.
... <History> ... <Sequence description="Description of the patch" id="1" installLocation="" lastUpdateDate="Thu Feb 14 13:13:52 EST 2008" patch="patch_e000000" rollback="/opt/IBM/InformationServer/Updates/patch_e000000" status="Success" version=""/> </History> ...
Perform a complete backup of the IBM Information Server installation. See "Back up content" in the Preparing your system for installation on domain and server layers section for details.
At the time of publication, the following problems are known for patch installations.
If the vpd.script file has been manually edited, it might have been corrupted. It is also possible that the vpd.script file was not saved correctly if the IBM Information Server installation was terminated before it was completed.
Workaround
Contact IBM customer support.
When a response file was used with earlier versions of the IBM Information Server Suite Installer, several values were not correctly recorded in the vpd.script file. Incorrect values in the vpd.script file cause the patch installation to fail.
Workaround
Operating system | Directory |
---|---|
Windows | C:\Program Files\Common Files\InstallShield\Universal\IBM\InformationServer\Gen2\_vpddb |
AIX® | /usr/lib/objrepos/InstallShield/Universal/IBM/InformationServer/Gen2/_vpddb |
Solaris | /InstallShield/Universal/IBM/InformationServer/Gen2/_vpddb |
Red Hat Linux SUSE Linux SUSE Linux for IBM zSeries® HP-UX 11i v2 on Intel® Itanium® HP-UX 11i v2 on PA-RISC |
/root/InstallShield/Universal/IBM/InformationServer/Gen2/_vpddb |
INSERT INTO LOCAL_PERSISTED_VARIABLES_TABLE VALUES(99,'LPV_APP_SERVER','websphere',NULL,'false')
INSERT INTO LOCAL_PERSISTED_VARIABLES_TABLE VALUES(99,'LPV_ASB_HOST','hostname.domain.com',NULL,'false') INSERT INTO LOCAL_PERSISTED_VARIABLES_TABLE VALUES(99,'LPV_ASB_PORT','9080',NULL,'false')
Could not find a valid IBM Java virtual machine in any of the following places: c:\IBM\InformationServer\ASBNode\apps\jre\bin\java.exe c:\IBM\InformationServer\_jvm\jre\bin\java.exe
Could not find a valid IBM Java virtual machine in any of the following places: /opt/IBM/InformationServer/ASBNode/apps/jre/bin/java.exe /opt/IBM/InformationServer/_jvm/jre/bin/java.exe
Workaround
cp -rf /opt/IBM/WebSphere/AppServer/java/jre /opt/IBM/InformationServer/_jvm
source installation_dir/Server/DSEngine/dsenv
The LD_PRELOAD environment variable that is established causes the ASBAgent to fail.
Workaround
cd /opt/IBM/InformationServer/Server/DSEngine . dsenv unset LD_PRELOAD
SEVERE: com.ibm.is.install.update.installer.ConsoleUpdateDriver Failed to authenticate username/password, please ensure your application server is running, and ensure you have entered valid Information server administrator user name/password. Return message is: null
Workaround
Operating system | Directory |
---|---|
Windows | C:\Program Files\Common Files\InstallShield\Universal\IBM\InformationServer\Gen2\_vpddb |
AIX | /usr/lib/objrepos/InstallShield/Universal/IBM/InformationServer/Gen2/_vpddb |
Solaris | /InstallShield/Universal/IBM/InformationServer/Gen2/_vpddb |
Red Hat Linux SUSE Linux SUSE Linux for IBM zSeries HP-UX 11i v2 on Intel Itanium HP-UX 11i v2 on PA-RISC |
/root/InstallShield/Universal/IBM/InformationServer/Gen2/_vpddb |
INSERT INTO LOCAL_PERSISTED_VARIABLES_TABLE VALUES(211,'LPV_ASB_PORT','9080',NULL,'false')
WARNING: java.lang.Exception: Information Server cannot be shut down in a timely manner, please reboot windows and complete the rest of the installation.
taskkill.exe -Unable to Locate Component Window appears with the message. This application failed to start because framedyn.dll was not found. Re-installing the application may fix the problem.
Workaround
Restart your computer and then restart the patch installation. If this does not resolve the issue, contact IBM customer support. To resolve issues with the taskkill.exe process, contact Microsoft Corporation.
Patch installation might fail if the maximum heap size is not sufficient for that system resulting in an OutOfMemory exception in WebSphere Application Server. Some systems running WebSphere Application Server might require increasing the heap size in order to successfully install a patch. The default maximum heap size allocation of WebSphere Application Server process is automatically set to 768 MB during IBM Information Server installation.
Workaround
For information about the known problems and workaround for the operation of IBM Information Server, go to http://publib.boulder.ibm.com/infocenter/iisinfsv/v8r0/topic/com.ibm.swg.im.iis.productization.iisinfsv.rnotes.kpw.doc/topics/knownprob.html.
IBM has several methods for you to learn about products and services.
You can find the latest information about IBM Information Server on the Web at http://www.ibm.com/software/data/integration/info_server/. To find your local IBM representative, go to the IBM Directory of Worldwide Contacts at http://www.ibm.com/planetwide.
You can contact IBM by telephone for customer support, software services, and general information.
To contact IBM customer service for IBM Information Server in the United States or Canada, call 1-866-INFO-NOW (1-866-463-6669).
To find worldwide support contact information for IBM Information Server, see the eService Support Center Directory at https://www.ibm.com/software/data/support/iis/eservice/.
To find general information in the United States, call 1-800-IBM-CALL (1-800-426-2255).
Go to http://www.ibm.com for a list of numbers outside of the United States.
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