DNZCME412E: The configuration plans cannot be loaded because the Configuration Manager Service is not available.

Explanation: The configuration plans cannot be loaded because the Configuration Manager Service is not available.

Operator Response: Ensure that the configuration manager log is running, re-create the problem with the logs running, capture the logs, capture a screenshot of this error, and write the defect.

To turn on Configuration Manager logging, click Settings > Console Logging and Tracing, add the following package names and settings to the Trace Details: com.ibm.director.configmanager - level FINEST and com.ibm.director.console.configmanager - level FINEST to the Trace Details, then click OK.

The Configuration Manager log resides in the following path: <install root>/lwi/logs, where <install root> is the directory where the product is installed. The most recent log is named error-log-0.html. (Depending on your operating system, the directory separator might be a forward slash or a backward slash.)