DNZPHA507E: ERROR: an unexpected error occurred. Examine the "clutils.log" file on the controlling node of the affected cluster for more details.
Explanation: An error occurred that was not anticipated by the software, resulting in a failure.
Operator Response: Determine the cause of the failure, then try this operation again. Examine the "clutils.log" file first, then any other log files that your investigation leads you to. If that fails, contact your IBM Systems Director server administrator for assistance.
Administrator Response: Examine the "clutils.log" file first, then any other log files that your investigation leads you to. Search for lines that start with "CLVT COMMAND" to step through each operation in the log.
If that fails, enable tracing on the controlling node of the affected cluster by adding "com.ibm.director.power.ha.systemmirror.level=FINEST" to the end of the "agent/conf/overrides/logging.properties" file, then restarting the agent (use "agent/runtime/agent/bin/endpoint.sh (stop|start)"). When the IBM PowerHA SystemMirror plug-ins are ACTIVE again (check with "lwi/bin/lwiplugin.sh -status | grep systemmirror"), try the operation again, then examine the "clutils.log" file again, which should now contain all the trace data from the operation.
When all troubleshooting activities are complete, the tracing on the agent should be disabled again, since "FINEST" tracing can have a negative impact on performance.
This problem should be reported to your service representative.