ATKEAD002E: An unexpected error occurred while sending new keys to all systems running FULL_PRODUCT_NAME Agent.

Explanation: The Extended Encryption Service might be unavailable or one or more of the systems running the Agent might be offline or locked.

Operator Response: Make sure that the Extended Encryption Service plug-in is installed and started on the management server and that all systems running the Agent are online and unlocked.

For more information, see the file error-log-0.html and search for "Resend_keys_fail". The default location of the log files depends on the operating system that is running on the management console. The following list provides the default location associated with each operating system.

If the problem persists, contact Support.