ATKRST021E: An internal server error occurred while retrieving installed FULL_PRODUCT_NAME server version information.

Explanation: See message text.

Operator Response: More information about the problem, including the error messages, can be found in the file error-log-0.html (and trace-log-0.html if trace is active). The default location of the log files depends on the operating system that is running on the management console. The following list provides the default location associated with each operating system.

If the problem persists, contact your next level of support or your service representative.