ATKSRV501E: An error occurred in thread {0}. The SHORT_PRODUCT_NAME server should be restarted.
Explanation: An unhandled exception was detected.
Operator Response: More information about the problem, including error messages, can be found in error-log-0.html (and trace-log-0.html if trace is active). Both files are located in the directory that was specified for logging during installation. The default location depends on the operating system on which the product is installed. The following list provides the default location of log files associated with each operating system.