AVESEC163E: Certificates from the selected store could not be retrieved.

Explanation: There was a problem trying to retrieve certificates from the certificate store. No certificates are displayed.

Operator Response: For more information, see the file error-log-0.html, and search for the text 'Exception was received trying to retrieve certificates'. The default location of the log files depends on the operating system that is running on the management console. The following list provides the default location associated with each operating system.

If the problem persists, contact Support.